Ubi-TheBerry

Thanks for getting back to us @thiamaath !

Sorry to hear you're still receiving an error.

As you've noted using a laptop, something else I'd like to suggest is these steps to ensure your dedicated Nvidia GPU is being used.

It's common ...

Hey @oppcpython ,

Thanks for getting back to us, the full server list locations for Extraction aren't available to us at the moment, but if you could please open a case on our Support Site, we'll be able to investigate in more detail and confirm where you should be able to connect to.

Much appreciated!

Hey there guys,

Thank you for reaching out and reporting this to us!

If possible, could you please capture and share a link to a clip demonstrating this so we can take a closer look?

We can then determine if this is working as it should be, or if not, pass it onto the game team to be looked into.

Thank you!

Hey @ntto154 ,

Thank you for reaching out to us!

I'm not to sure what you're referring to as there are no Weekly Challenges in-game, rather the 'Time Limited Challenges' in Ubisoft Connect are in place of this.

These update regularly while the Core Challenges don't change.

If you have any further questions, please let us know!

Thanks for getting back to us and confirming this @adee_91 !

Appreciate it!

If you could please capture and share any clips showing this behaviour both with R1 and when it's rebound, we can get this passed onto the team for investigation.

Thank you!

Hello @aswent7 ,

Thank you for reaching out to us!

May we please know more about the issue - is the scanner completely unresponsive when you attempt to activate it?

Or can you use it but black outlines are left after use?

If you can also share a clip of this behaviour, we'd appreciate it.

Thank you!

Thanks, we appreciate it @xjscroggzx !

We'll be here whenever you're ready.

Hey there guys,

Thanks for reaching out to us.

If a restart of the game and Ubisoft Connect doesn't trigger the Challenge to unlock, could you please provide;

• A screenshot of your post-match screen showing all 3 objectives completed
• A screenshot of the challenge locked in Ubisoft Connect

We can then take a closer look.

Thank you!

Hey @giantbogo ,

Thanks for the update, just as I opened the thread!

I'm very glad to see it appears to be working at the moment.

Please keep us posted if anything similar crops up again and we'll take another look!

Hey there @bunnybowin_jrcb ,

Thanks for reaching out to us and reporting this!

Do you find this happens consistently when playing the map?

And have you ever encountered it in multiplayer mode too?

Thank you!

Thanks for keeping us in the loop @bunnybowin_jrcb , we appreciate it!

I've passed this onto the team.

Hey @adee_91 ,

Thanks for reaching out to us!

If you rebind the Fire action to another button, does it still fail to shoot?

And for testing purposes, could you please test binding another action to R1 to see if it still doesn't respond as well as test with another controller if possible?

Thank you!

Hey there @pvt-puddings ,

Thank you for reaching out to us!

May we please know your approximate ping when connected to the SEA server on the main menu?

And if you haven't done so already, could you please give the steps in our connectivity guide a try and let us know if there's any changes?

Thank you!

Hey @oppcpython ,

Thanks for getting back to us with these findings.

Did you give any of the steps I suggested a try too?

If so, could you please open a case on our Support Site, or send us a direct mess...

Hey there @xjscroggzx ,

Thanks for reaching out!

If possible, could you please capture and share a clip here of your attempts?

That way we can see if you're missing anything or if it is indeed an issue.

Much appreciated!

Hey @oppcpython ,

We haven't had any information to suggest there's any issues with the SEA server, including mass issues or it's decommission.

The game will try and auto-connect you to the best server based on ping.

If you haven't done so already, could you please give all of the steps in our PC connectivity troubleshooting guide a try and let us know if there's any changes?

Additionally if you come across any error codes or messages, please also let us know.
...

Hey @jameswho00 ,

Thanks for getting back to us!

By newest Xbox, are you using a Series X or S?

And as this is a forum discussing Rainbow Six: Extraction, do you experience this with Siege, Extraction or both?

Thank you!

Hey there @enragedpostman !

You need to complete 5 different Assignment or Crisis incursion missions and consistently earn over 30,000XP each time.

Could you please provide any screenshots of your post-crisis screens showing XP-earned?

Thank you!