Ubi-TheBerry

Hey there @towerwizard ,

Thank you for reaching out to us!

This does sound like a result of your PC disconnecting from the internet while in Power Saving Mode.

Do you often have the game running when your PC goes to sleep / into Power Saving?

I wouldn't imagine this happening from a fresh start of your PC, as the connection won't have been interrupted in that scenario, but feel free to give it a try and let us know.

Thank you!

Hey there @tevjan ,

Thank you for reaching out!

We don't appear to have any reports of this as of yet - may we please know the name of the quest you're in the middle of?

And as you're early in, does the same issue happen with a new save?

Thank you!

Thank you very much for sharing this @asterix201252 !

Just checking in to see if this has helped you @MrDragonfyr and if you need any more help at all?

Hey there @king-omer ,

Thanks for reaching out and keeping the thread updated, I'm glad to see you've since been able to find the cause, thanks for sharing this!

We appreciate it and if there's anything more we can help with, please let us know!

Hey there @epicduk9876 ,

Thank you for reaching out to us, sorry you've been unable to access your DLC!

So we can take a closer look at this, it'd be best for us to take a look at your account.

Could you please open a case via out Support Site, ...

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Hello guys,

The team are still looking into these reported issues with these achievements.

For those noting issues with the 'DLC: Conciliator' achievement, as a potential workaround could you please try reloading the game the game before uniting the last island and they try it again.

The team have had issues reproducing the issue with the DLC: Conciliator achievement so if you could please try the above and let us know if this works for you.

Thanks guys!

Hello @jerry_key_smith ,

Thank you for reaching out to us.

At the moment, the team are still working on a fix for this issue.

Please be aware that not all bug fixes are implemented immediately and fixes are often deployed in Title Updates.

We don't have information at the moment to confirm when this fix is planned, however as more information becomes available, we'll let you know.

But rest assured, this hasn't been abandoned in place of the workaround.

Thank you!

Hey there @thenorfolkian ,

Our titles do have their own online servers that take care of their respective online functions - yes.

If there's anything else we can answer, please let us know.

Hey guys!

The team has asked if we can confirm if the spot is still missing for you since the Yule festival concluded?

And if so, could you please share a video, so they can take a closer look?

Much appreciated!

Originally Posted by Royallie261
bro, is it even possible?

Hey Royallie261,

As noted above, cross-play across all platforms (PC, Xbox, PlayStation) is supported in Hyperscape.

However please be aware that the servers for ... Read more

Hey @spirantcrayon22 ,

Sorry for the delay.

We do not accept DMs via the forums, however you're more than welcome to contact us directly via our Support Site, ...

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Hey @astral-phoenixx ,

Thanks for reaching out to us with this!

This issue is known to the team and is under investigation with the team.

We don't have any more information to share at the moment as they're still working on a fix, but please keep an eye on these forums for updates when they're available.

And if there's anything more we can help with in the meantime, please let us know.

Thank you!

Thanks for the update @avalon_kane , appreciate it!

Glad to see you've not encountered any further crashes.

You know where we are if there's anything more you need!

Hey @bielik01 ,

Just to clarify, SpaceCats is asking to confirm if it's the quest-giving NPC @ReminentChimp is unable to speak to. ...

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Hey guys,

Thanks for the suggestion @bielik01 - sorry to see it didn't do the trick for you @Et4hiel .

I'm afraid I don't come with an update at the moment, bu...

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I see, no problem, thanks for clarifying @thenorfolkian !

Hey there @witkoszczak ,

Thanks for reaching out to us.

You don't need to complete any DLC content to be able to earn enough points for the Full Mastery trophy.

I've seen many players noting they've been able to unlock it after as many as 411 points.

May we please know how many points you have?

Thanks for sharing this @bielik01 !

Just checking in to see if you need any more help @Gubert2511 ?

Hey @theblackvlvt ,

Thanks for getting back to us and giving that a try and sorry to hear it hasn't done the trick!

So we can take a closer look into this and check this with the team, could you please create a case on our ...

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Hey there guys!

I'm very sorry this wasn't picked up sooner!

I've raised this question with the game team so they can confirm if this is planned and if not - they can take a look into it.

We'll let you know their response here, thank you!