Ubi-TheBerry

Thanks for sharing this advice @noxious81 !

@ADFX1FALKEN - following this suggestion, have you been able to try again on a different difficulty and let us know if th...

Thanks for that @knausis !

We've passed this onto the team.

If you come across it again, or notice similar anomalies anywhere else, please let us know!

Thanks for getting back to us and letting us know @agent__nomad !

This has since been passed onto the game team for further investigation.

We don't have anything more to share at the moment, however when we have more information from the game team, or if they need anything more from you to look into this, we'll let you know here.

Thank you for your assistance!

Hey guys!

Thanks for the assist here @Noxious81 - appreciate it!

Hey @TheBeltz ,

For testing purposes, could you please create this folder and save a replay in there and let us know if it's still picked up?

This will allow us to confirm whether or not the game may be looking for files in the wrong place.

Thank you!

Thank you @acidello , we appreciate it!

We've passed this onto the team in the meantime so will keep you in the loop as and when we hear more back from them.

Hey @thaneofbane ,

Thanks for reaching out!

This is issue is currently under investigation with hopes of resolving this in a future update.

Please keep an eye on the News and Announcements channel for details when they're available!

Thanks...

No problem at all @vadzier , of course if there's anything more you need help with or would like us to answer in the meantime, please let us know!

Hey there @agostini01 !

If you could please test and confirm if this also happens with Dx11 we'd appreciate it.

Additionally, if you enable a screensaver (so your PC displays that rather than going to sleep right away), does the game still crash?

May we also please know your PC specs (GPU, CPU, RAM, Laptop / Desktop)?

Thank you!

Hey @phenix451 ,

Thanks for getting back to us, would it be possible to please provide screenshots or video examples of what you're seeing in-game so we can take a look and have a better understanding of the issue?

Much appreciated!

Hey there @aw7777777 ,

Sorry for the delay, thanks for the updates and sharing this workaround!

If anyone else can confirm this workaround works, it'd be appreciated so we can make a note of it!

Hey guys!

Just an update since the team responded - yes this is working as intended.

In this instance; starting on Engineer level, the houses are connected to each other, so they always place the 'most fitting model'.

We're more than happy to pass your feedback regarding making Auto Snapping a setting onto the team @SirHarryPierce .

Thanks guys!

Hey there guys,

Thank you for your continued updates and reports.

Thanks for sharing a clip too @bigmik1020 - we appreciate it!

This has since been reported to the team for further investigation, so we'll keep you in the loop here with any updates as and when we receive them!

Hey @hzd-godzilla ,

Thanks for getting back to us and keeping us updated - appreciate it!

So we can take a closer look at this, could you please open a case on our Support Site and attach your ...

Hey @khldo ,

Thanks for reaching out and sharing this clip, we appreciate it!

Just to confirm, were you also able to give the workaround linked by Ubi-Spacecats a try so we can confirm if it works...

Hey @themoongoddyue !

No news yet but great to see your enthusiasm!

We'll keep you guys in the loop if anything new comes out.

Thank you!

Hey there @mimy1806 ,

Thanks for reaching out.

The game will try and automatically match you to the best server depending on your ping.

To ensure your connection is as good as it can be, I would suggest giving the steps in our connectivity guide a try.

As you're playing on PC, you can also manually set your data centre to one of your preference ...

Hello @edgxlord ,

This behaviour would indeed be against the Rainbow Six: Siege Code of Conduct.

It wouldn't result in an immediate ban per say, as this would depend on the account history and previous sanctions, if any.

However if said player is found to be griefing in this manner, they'...

Hey @edgxlord ,

Thanks for getting back to us with this update, we appreciate it!

@benzonaaa - just checking in to see if you've also suddenly found some relays becoming available again?

Hey @ranahiren007 ,

Thanks for giving that a try, sorry to hear it hasn't helped in this instance.

The investigation into this issue is still ongoing, so please keep an eye on these forums for updates when they're available.

Sorry for the inconvenience caused!