Ubi-Viral

Ubi-Viral



18 Feb

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@jjspaceman Hi there, thank you for getting in touch about phone verification. Sorry to hear that you are having troubles with this feature, browser troubleshooting is recommended, and steps can be found at the following link: 

https://support.ubisoft.com/Article/000062631

If you continue to experience a problem adding your ph...

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    Ubi-Viral on Support Forums - Thread - Direct

Hey, folks!

Sorry to hear that you are all experiencing technical issues on Rainbow Six: Siege.

If you are yet to please try the steps here.

If this does not work please let us know so we can investigate further with you.

Thank you.

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    Ubi-Viral on Support Forums - Thread - Direct

@rambobambibambo Sorry to hear that it has gotten worse. Please do let us know if the issue continues after completing the guide.

Thank you.

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    Ubi-Viral on Support Forums - Thread - Direct

@joveslc Hi there, thank you for getting in touch and sorry to hear that you have had issues finding a match.

I am afraid it is no longer possible to select your preferred data center on a console.

It is advised to ensure your connection is in the best health to play as this will allow for faster match searches. You can find how to do this here.

If you need further ...

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    Ubi-Viral on Support Forums - Thread - Direct

@stillshy96 Hi there, thank you for getting in touch, and sorry to hear that you are experiencing this issue with the controller continually vibrating.

The development team is aware of this issue and are investigating.

Can we ask are you using sicles as weapons?

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    Ubi-Viral on Support Forums - Thread - Direct

@smallfoot99 Hey! Thank you for reaching out about your purchase and thank you for your feedback.

I will gladly pass this along.

If you need anything else please let us know.

Thank you.

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    Ubi-Viral on Support Forums - Thread - Direct

@smallfoot99 Hey! Thank you for sharing this advice. Hopefully, it will help these players.

If you need any help please let us know.

Thank you.

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    Ubi-Viral on Support Forums - Thread - Direct

@thenorfolkian Thank you for your reply and for the additional information. I will pass this along.

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    Ubi-Viral on Support Forums - Thread - Direct

@pedrohrpc Thank you for your reply and sorry to hear that this issue is continuing. Do you have the game installed on the internal drive of the PS4 or on an external drive?

Do you get a specific error code when this issue happens?

Thank you and we look forward to your reply.

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    Ubi-Viral on Support Forums - Thread - Direct

@krispyz07 Hey! Thank you for getting in touch about the issue you are having with not being able to speak to Randivi.

This is an issue that we are aware of and the development team is actively looking into.

Can you please try accessing the Alliance Map after speaking to Randvi and scrolling down the map to find the new zone, this should get you past this step of the quest?

Please let us know if this does not work.

Thank you.

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    Ubi-Viral on Support Forums - Thread - Direct

Hey folks! We appreciate all of our player's feedback on the features of our games. We understand that the challenges can sometimes seem high and we will certainly pass this feedback on as we have done in the past before.

If you have any additional feedback to share please feel free to let us know.

Thank you for your time.

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    Ubi-Viral on Support Forums - Thread - Direct

@kufaxx Thank you for the video. If you fast travel from the area and then fast travel back does this issue continue?

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    Ubi-Viral on Support Forums - Thread - Direct

@meitzi Thank you for your reply and confirming this. Could you provide us with an image showing the page of how many of the Order you have eliminated?

Thank you.

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    Ubi-Viral on Support Forums - Thread - Direct

@mjepstein21 @OregonElkHntr Hey! Apologies for the delayed response and sorry to hear that you are both experiencing this issue.

Can we confirm, have you tried reinstalling the game and additional content?

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    Ubi-Viral on Support Forums - Thread - Direct

@thenorfolkian Hi there, thank you for reporting this issue of the camera being off-centered and thank you so much for the video.

We've received reports of players who describe that the camera sometimes gets stuck with Eivor off-centered.

The development team has been made aware of this issue and they are currently investigating it. 

We apologize for any inconvenience and thank you for your patience and understanding while we work to resolve this issue.

Thank you.

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    Ubi-Viral on Support Forums - Thread - Direct

@kaleb9904 Hey thank you for your reply and sorry to hear that you are also having this issue with the Drink of the Picts mystery. Just to confirm you are seeing the interaction button?

Are you also trying to do this at night?

Do you think you could send a video showing this issue happening also?

Thank you.

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    Ubi-Viral on Support Forums - Thread - Direct

@s7igma957 Thank you for your reply and reporting that the spear is incorrect.

Thank you for the images also, this is greatly appreciated.

I have gone ahead and reported this to the game team.

Once there is an update we will reach back out.

Thank you.


14 Feb

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@Imagine_Brata Thank you for sharing this information. Hopefully, they will add this in the future.

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@dreamereaper Hey! Sorry to hear that you are not getting XP in Maelstrom. This is something that we have seen a few reports on.

To gather some further information and share back with the Dev Team. Could you please share a short video clip after completing one challenge showing the total XP received and your overall XP not updating for you?

Thank you.

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@catboxth Thank you for your reply. At this time it is not possible to change your Data Center.

We will pass on your feedback though.

Thank you.