Ubi-Viral

@gravekommander Hey! Thank you for getting in touch and sorry to hear that you are unable to deliver the steel on the Great Eastern mission.

Are you able to load into another game with a friend and seeing if it occurs there too?

@sirharrypierce Hey! Thank you for your reply. The game team would like some further pictures please.

If you can provide pictures of where the café, restaurant, or bar are selected also?

Thank you.

Hey everyone!

Thank you for your patience whilst this has been looked into. We are not sure if this is a bug or design decision since Steam Motors are used as construction material for ships, so it`s okay if they are listed on that filter. These goods are also used as processing goods in the production of Elevators, so the other filter is also justified.

Although these are the only goods that are listed in two filters and following same logic, Weapons should also be listed in those two filters as they are used in the construction of Ships and as an intermediate product of Advanced Weapons. 

At the moment we are awaiting confirmation if this is intended or if it is a bug. Once we know more we will provide an update.

Thank you.

@sirharrypierce OK thank you for sharing this information.

@arnojohann Hey! Sorry to hear that the game is crashing for you.

In order to troubleshoot this, please try the steps here.

Should the issue continue please let us know.

Thank you.

@unproven_ Hey! Thank you for getting in touch and sorry to hear that you are experiencing long matchmaking times.

There is still a large active player base so we believe this could be connectivity-related.

In order to troubleshoot this, please try the steps here.

If the issue continues after this, please let us know.

Thank you.

@peti0824 Hey! Sorry to hear that you are experiencing this error message that the files are corrupted.

You mentioned that you have tried some stuff already, what have you done so far?

Can you try verifying your game files:

1. Load Steam.
2. From the Library section, right-click on the game and select Properties from the menu.
3. Select the Local files tab and click the Verify integrity of game files... ...
4. Steam will verify the game's files - this process may take several minutes.

If this does not work, please also try the steps ...

@erkek2000 Hey! Thank you for getting in touch and sorry to hear that you are experiencing an issue with the jammer sound.

Is this the bug where the audio to Mute's jammer is getting stuck and persisting through rounds and matches?

If so this issue has been confirmed to be fixed as of Y5S3.3.

If you are still experiencing this please provide us with a video of the issue so we can look into this further.

Thank you.

@azorgrath Hey! Sorry to hear that you are now getting low FPS. Thank you for providing your system specs, this is most useful.

There can be a number of reasons for low FPS so it is best that we cover a range of troubleshooting to try and resolve this for you.

Please try the steps here to see if...

@derpyturtledude Hey! Sorry to hear that you have come across a potentiol hacker. Please be aware that reporting hackers on the forums is against the Forum Rules.

I have gone ahead and created a support case for you, that way it is reported through the correct channels. You can access your cases here.

If you need anything else please let us know.

...

@tiny1977 Hey! Brilliant to hear that you managed to identify the cause of the issue.

If you need anything else please reach back out.

Thank you.

@sirharrypierce Apologies that this has been the case. We are happy to pass this feedback on.

@sirharrypierce Thank you for your reply and sending the detailed response, it is greatly appreciated.

Could you try running Netflix in the App to see if the issue persists please?

You can download it here.

Do you also have XMP enabled in your BIOS?

If the issue continues please let us know.

Than...

@kopig Hey! Brilliant to hear that the game is now working for you after reinstalling the driver.

If you need anything else please get back in touch.

Thank you.

@new2controller Sorry to hear this. If you do encounter cheaters again please report them in-game and also reach out to us via our support channels here.

Thank you.