Ubi-WheelyDuck

Ubi-WheelyDuck



09 Feb

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @doctor_who135,

Sorry to hear that after a few hours you are now unable to climb.

So we can see what you see, would it be possible to share with us a link to a video?

Many thanks,

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @Syn-Plays,

Sorry to hear that you ave lost access to your games from Ubisoft +.

For this issue I would first recommend to follow the steps in our dedicated support article.

Any trouble, just let us know.

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @Madden2233,

Sorry to hear that you have been encountering trouble unlocking the quest.

So we can see exactly what you see, would it be possible to share with us a link to a video?

Many thanks,

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @Marshmellow1969,

Thank you for kindly taking the time out to share this update. It is great to see you found a solution that helped.

If ever we can help in the future, just let us know as we will be happy to help.

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @ptahbe,

Thank you for taking the time out to reach out, sorry to hear you are encountering this issue despite your troubleshooting.

Can I check, does the crashing happen during any specific action?

Many thanks,

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @DeaconRayne

Thnk you for kindly taking the time out to provide this update.

At what point does the issue return? This will greatly help us identify the cause.

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @Rock4208283,

Sorry to hear that you have encountered this issue.

For clarity can I check if this persists now Would it be possible to share a video so we can see exactly what is happening?

Many thanks,


27 Jan

Comment

Hey @Bacheh_Mosbat,

Sorry to hear that you are not seeing these challenges.

For full clarity when reaching out to the team, can I check exactly what you see in their place?

Many thanks

Comment

Hey @solmadu2,

Sorry to hear that you are encountering this error when trying to launch the game.

For clarity, can I check system hardware? I would also recommend if you haven't already to complete the steps in our PC troubleshooting guide.

Any trouble just let us know

Comment

Hey @GrimmReeper__,

Sorry to hear that you and your friend are having trouble receiving invites from each other.

To help troubleshoot I would recommend for all parties to complete our connection troubleshooting guide in full.

Should you...

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Comment

Hey @LadyLongbanks,

Sorry to hear that you are encountering this issue in multiple games.

As this seems to be affecting multiple games can I just check that you have restarted the device and your network?

Many thanks

Comment

Hey @DingZhen-QAQ,

Sorry to hear that you are encountering this issue despite your troubleshooting. For full clarity can I check exactly what you have already tried and what happens if you use an alternative network such as from a mobile network?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @Dawnglaive_,

Thank you for taking the time out to share this update.

If you scroll right on the Ubisoft connect website what does it show under Steam?

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @VenomSolidx

Thank you for taking the time out to reach out

Whilst we have forwarded this feedback to the team, I am afraid we have no news as to if this will ever be a feature. I can however assure you that if this was to happen we would be sure to let players know.

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @Mr_nobody69420,

Sorry to hear that you encounter this issue.

For full clarity of the issue, would it be possible to share a video with us of this happening. This can also help in finding the cause of the issue.

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @Riff-Ronin,

Sorry to hear that you have been having trouble playing the game.

If this is persisting then I would recommend to complete the steps in our troubleshooting guide in full to configure your device for the game.

Any trouble, just let us know.

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey guys,

Thank you for your continued updates.

Whilst we have forwarded this feedback to the team, I am afraid we have no news as to if this will ever be a feature. I can however assure you that if this was to happen we would be sure to let players know.

Many thanks

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @leoxnoob,

Thank you for reaching out!

At the moment, we can only support in English, French and German here.

Could you please translate your post into one of those languages so we can see how we can best help?

Otherwise, you're more than welcome to open a ticket through our ...

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Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey @L8NiteSpec_,

Thank you for taking the time out to reach out.

I have taken a look and I can confirm that this is still under active investigation. I can assure you that as soon as we have an update we will be happy to share.

Many thanks,

Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct

Hey HanzooHattori,
 
Thank you for reaching out!
 
At the moment, we can only support in English, French and German here.
 
Could you please translate your post into one of those languages so we can see how we can best help?
 
Otherwise, you're more than welcome to open a ticket through our support site and an agent will get back to you in your preferred language.

Thank you!