Ubi-Woofer

Hey Zombie1801 - welcome to the Ubisoft Forums!

Can you please provide an image demonstrating the issue you are having? I've had a quick look through the forums and seen a couple of reports of what sounds like a similar issue from the previous Technical Test, so would like to check if you're experiencing the same issue?

Please also give me a brief overview of your key PC specs (CPU, GPU, RAM, Storage) as well if you don't mind

Hey HavocKingYT,

I apologise for the delayed reply!

Can you please confirm whether this issue is still happening, and if so, what the error message is (if any) that you are receiving?

Have you performed any connectivity troubleshooting so far as well? If so, what steps have you taken?

Hey SlihmCrahp,

Can you confirm whether you've followed the troubleshooting steps as provided by my colleagues earlier in this thread? If you've tried any additional steps, can you also confirm those to me?

If you did not yet complete any of the troubleshooting, please start with our PC troubleshooting guide. I'd also recommend right-clicking on your desktop, choosing "display settings", and making sure that the resolution of your PC is set correctly and that the correct output device is also configured correctly.

Hey kaar09,

How many display devices do you have connected to your PC? If multiple, can you test the game with just one connected?

Can you also tell me whether you have the latest drivers for your GPU installed? If not, I'd recommend updating them now, and trying to play again.

Hey slipman2558 - welcome to the Ubisoft forums!

I'm afraid that we're only able to provide support in English on these forums, though you can find our French Ubisoft Forums here if you'd like to head over there and post.

If you'd like assistance from us here, would you be able to translate your issue for me, in order for me to assist you further? Alternatively, you're welcome to c... Read more

Hey stekem05,

Having compared your posted specs to the minimum system requirements, it looks like your CPU does not meet them, although your GPU and RAM do.

This means that we cannot guarantee performance, or that issues like crashes / freezes won't occur. If you're able to do so, I'd recommend playing the game on a compatible system - on your own system, you can try our P... Read more

Thanks for specifying those two effects, xwarek.

I spoke with a member of our For Honor team, and to have this investigated further for you, they'll need you to provide further information in a support case, Live Chat, or social media PM (... Read more

Hey Malgoof,

Can you provide a screenshot of the victory screen showing that you are making no gains?

How long has this been happening for?

Hey Drektar_1999,

We are not able to provide language packs for your copy of For Honor - you have been advised of this in your support case 12124508 as well.

If you would like to inquire about an exchange of the edition of the game you own / purchased, you would need to speak to your retailer.

Originally Posted by Eloelo1235
What if scanner in CMD won't get any corrupted files and I still get an error like that but clbcatq.dll instead.

Edit 1: it found some corrupted files restarting my PC

Edit 2: now says that untrusted system file is msctf.dll this anti cheat is so ****ty

Edit 3: Why this anti cheat please help me fix this!!!!!!!

Hey Eloelo1235 - welcome to the Ubisoft Forums. I merged all of your posts together - in future, please update your existing post, rather than bumping the thread / spamming it. We will assist you as soon as we are able. ... Read more

Hey d.oyle - welcome to the Ubisoft Forums!

Can you please tell me whether you are trying to play the game on Windows 7, 8 or 10?

If you haven't done so already, I'd also recommend running through our PC troubleshooting, which you can find here. Let me know if it helps.

Hey AC_TwoFing, thanks for sharing your case reference number here in the thread. I can see that a colleague of mine has recently emailed over some troubleshooting steps for you to run through. If issues persist after all of those steps are done, please add fresh MSINFO and DXDIAG files to your case for further investigation.

If playing on a Windows 7 system with an AMD GPU, please refer to my colleague Viral... Read more

Hey Nigel,

Our games are not compatible with MAC (you can find the system requirements here), and we cannot guarantee that running them through a service such as Bootcamp will allow them to run as intended.

You can try to perform PC troubleshooting, however, my recommendation would be to play on a compatible Windows system. ...

Hello everyone,

We've passed reports of this issue to the devs. If you have Action by Mirillis installed, multiple players (including OP guest-rHr6sNcJ) have reported that uninstalling this allows the game to be played. For testing purposes, if you have this installed, can you please temporarily uninstall it, and test the game again?

Updating your GPU drivers (as suggested by markS_99) and ensuring that your OS / the game and client are updated are all key steps. Please do so, and complete our other PC troubleshooting steps, in the first instance. Should issues persist, please reply and let me know your system specs. Thanks!... Read more

Hey NightBreeze855 - welcome to the Ubisoft Forums!

Were you now able to install and play Hyper Scape? As far as I can see you now have time spent on the game, so if you've come across any further issues that you need help with, let me know!

Hey OldhumanBRs,

Welcome to the Ubisoft Forums!

Have you tried rearranging your monitors in the display settings to be the inverse way around, and tested launching the game again? Does the game still launch on the same monitor, even if their statuses as primary / secondary are reversed? Have you also got your "primary" monitor set as the default display device in the settings?

I'm curious as well what happens if you disconnect the secondary monitor entirely? Does the game then boot on your primary monitor, or does it result in a blackscreen?

Hey itsmemaynk,

Welcome to the Ubisoft Forums, and thank you for reaching out about the issues you are experiencing with launching Hyper Scape.

As a first matter to address, I removed your email address from your post, as this is sensitive / private information and should not be publicly shared. If needing assistance in private, please contact us via support case, Live Chat, or social media PM (... Read more

Hey all,

This issue has been reported to the devs. In the first instance, we'd like you to run through our basic PC troubleshooting, to make sure no common issues are causing this.

If you complete all of the steps but the issue remains, can you please list your PC specs and also which driver version you have for your GPU? Thank you.

Hey UrUberDriver20 - welcome to the Ubisoft Forums!

You can review the minimum requirements for Hyper Scape in our article here. Your GPU and RAM appear to meet the minimum requirements according to the specs you listed, and I expect your CPU will as well, though without knowing the exact model I can't compare exactly.

When you have opened the game, can you see the process in Task Manager? If you can, is the CPU usage showing as 0%?

Hey TWITCH_xlowar,

Glad to hear that deleting Action by Mirillis solved this for you.

If you have the time, we'd like to hear from you:

- Which version of the software you had installed

- What you were using it for, and if it was actively running in the background while you were playing

- If you were using the default settings in the software, or had customised any

Thank you!