Ubi-oof

Ubi-oof



18 Oct

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    Ubi-oof on Support Forums - Thread - Direct

Hi there @Maaaicon Please note that you're currently within the English Player Support Discussion Board, and we are only able to help in English within this Discussion Board. This is because we try to avoid automatic translation tools to make sure we're avoiding any potential misunderstandings. If you'd prefer to receive support in another language, you're welcome to create a support case on our website, and a member of your regional team will be able to as...

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    Ubi-oof on Forums - Thread - Direct

Hey @Fry_Lock! I can confirm that Siege does not support cross-progression as you described it at this time. If you would like additional information on these features, this FAQ article should be helpful. Let me know if you have any other questions!๐Ÿ™

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    Ubi-oof on Forums - Thread - Direct
You can remap individual buttons manually in the menus, though I'm not sure if this is a good idea with the amount of button actions in Valhalla, but worth giving it a go, I guess.


Boom! That's the answer^


13 Oct

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    Ubi-oof on Support Forums - Thread - Direct

@Ysurano Thank you for the information! I was able to locate the support case that you opened with your system files attached, and I am seeing several things that stick out and could be contributing to this crashing issue that you are encountering. I have a few more troubleshooting steps for us to work through which should help! Please proceed with the following:

  • Revert DPI and refresh rate on your monitor to native settings
  • Unplug all non-essential peripherals (Oculus, camera, microphone, etc.)
  • End all unnecessary background processes via Task Manager...
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    Ubi-oof on Support Forums - Thread - Direct

@Michael-Velez Thank you for the video clip, that is super helpful! Just to check, can you let us know which brand/model controller you're using when this happens? To cover our bases, let's complete these troubleshooting steps and see if this happens again. If it does, please let me know! ๐Ÿ™...

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    Ubi-oof on Support Forums - Thread - Direct

Hey @TommyGunz831, thank you for reaching out! This sounds like an older issue that we fixed but it appears to have come back. Have no fear- we can let our investigation team know that this issue came back and they should be able to sort it out for us. I'd like to include your account information with the report in case they need it. If you don't mind, ...

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    Ubi-oof on Support Forums - Thread - Direct

Hey @TheNorfolkian, thank you for taking the time to send this in and provide us with a video! I haven't heard of this happening before and I'm not seeing any similar reports, but I would like to look into this further and see what I can do to help. To start off, can you knock out the basic troubleshooting steps in this FAQ article then let me know if this happ...

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    Ubi-oof on Support Forums - Thread - Direct

@Kiljaedan1 Thanks for your input! ๐Ÿ™

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    Ubi-oof on Support Forums - Thread - Direct

Hey @Biggy, thank you for reaching out! This does sound familiar, but I'd like to look into this crashing problem further and see if we can fix this together. If you haven't yet, please start with these basic troubleshooting steps:

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    Ubi-oof on Support Forums - Thread - Direct

Hey there @N0t_adame, thank you for reaching out! I'm sorry to hear that you're having some crashing issues with Siege. I would like to take a closer look into this problem and see what I can do to help. If you haven't yet, let's start by making sure all of these basic troubleshooting steps are completed:

  • End all background processes that are running (via Task Manager)
  • ...
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    Ubi-oof on Support Forums - Thread - Direct

@Frostibate No problem! I got you covered

@TheArgentinian Thank you for your valuable input. Again, our teams are working on fixing it for us and we do apologize...

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    Ubi-oof on Support Forums - Thread - Direct

Hi there @Betraying01, sorry for the late reply! For account-related issues, we will need to proceed through private channels. If chats are unavailable for your region at this time, you are always able to login and reopen either of the support cases that you opened for this iss...

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    Ubi-oof on Support Forums - Thread - Direct

Hi there @Axo07__, thank you for sending this in! As long as you were able to report them in-game, the Siege team will investigate further and issue warnings/sanctions as needed. If you need help with anything else, please let us know. ๐Ÿ™


04 Oct

Comment
    Ubi-oof on Support Forums - Thread - Direct

Heya @uChisato! I'm sorry to hear that you're still experiencing some freezing with Siege and I would like to look into this further. To start off, let's make sure these troubleshooting steps have all been completed:

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    Ubi-oof on Support Forums - Thread - Direct

Hi there @Frostibate, thanks for bringing this up! I went to triple-check and I can confirm that the Siege team is aware of the issue. They are still working on a fix for us, and I included your information with the report just to be safe.

...

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    Ubi-oof on Support Forums - Thread - Direct

Hiya @Rokka_Master95, I'm sorry to hear that you're encountering this error message and I would like to help! To start, please complete the troubleshooting steps in this FAQ article and let me know if you get this error again once they are done.

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    Ubi-oof on Support Forums - Thread - Direct

Hi there @Debora1695! Please note that we're only able to help in English within this Discussion Board. This is because we try to avoid automatic translation tools to make sure we're avoiding any potential misunderstandings. We believe it's better for our players to communicate with support agents and other players who also speak their preferred language.
ย 
If you'd prefer to receive support in another language, you're welcome to create a support case on our website, and a member of your regional team will be able to assist you further. Alternatively, you have the option to contact support through the ...

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    Ubi-oof on Support Forums - Thread - Direct

Hiya @SpirantCrayon22! I'm not Ubi-LadyBlue but I'd like to look into this further. ๐Ÿ™ Can you send us a picture of what you're seeing?

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    Ubi-oof on Support Forums - Thread - Direct

Hi there @Littleweasel01, thank you for letting us know that this issue came back! It looks like this was already reported to the investigation team, but I included your information with the report to be safe. ๐Ÿ™