Hey @C-Pick, thank you for sending this in! I'd like to submit a new report for this as soon as possible. To save time, can you tackle the steps in this FAQ article? After those are done, please check and see if this automation issue still happens. If it does, can you provide me with a short video clip of it happening?
Once those steps are done and we ha...
Hi there @visionzzy! Please note that you're currently within the English Player Support Discussion Board, and we are only able to help in English within this Discussion Board. This is because we try to avoid automatic translation tools to make sure we're avoiding any potential misunderstandings.
If you'd prefer to receive support in another language, you're welcome to ...
Hey @BlackShadow019, thank you for reaching out with your question! At this time, no, you will need to repurchase the game if you'd like to enjoy it on PC as well.
Hiya @SeBo1020, thank you for reaching out! I believe that I can provide some insight and I also would like to look into the crashing issue you're experiencing with Valhalla.
To answer your question, that is not currently a setting for our launcher however, closing the download pop-up window will prevent the automated launch of the game. If you don't mind, can you try that and make sure it works for you? If this does not help, we can submit a new report for that issue and get it fixed.
As for the crashing issue, I have some troubleshooting steps for us to work thr...
@Lie-nus Thank you for the update! I communicated this with my team and I updated the previous report so that everyone knows this is still present in TTS
@Ksusha_Ubivtsa Understood! I will go ahead and include your info with our report on this issue as well
Hi there @EMaster1995, thank you for reaching out! I have a sneaking suspicion that @SidSixT is correct but I would like to make sure. If possible, can you provide me with a s...
Read more@djon520 If possible, can you upload the video to YouTube and provide us with the link that way? That would be easier for us to use, thank you!
@Atreon117 Thank you for confirming that for us! For good measure, we would like to tackle some basic troubleshooting steps before we proceed. Please start with these:
Once those have been completed, if this is still happening, a short vid...
Hi there @ValrMoon, thank you for taking the time to send this in! To start, I went ahead and moved your post over to the Player Support section to make sure our agents are able to follow up on this issue.
Next, can you provide us with a short video clip of your gameplay showing this happening? That would be super helpful to our investigation.
For good measure, can you also ...
Hey there @Lie-nus! Just to check, are you noticing any difference with Siege or Extraction after the ver. 526.86 update? It was released on Nov. 10th
Hi there @XUSFX, thank you for sending this in! I'm sorry to hear that you lost a considerable amount of weapons due to this issue. While we're unable to restore any save progress or in-game items, we would still like to look into this further and make sure it gets reported if it hasn't been already. If you're willing to, we would greatly appreciate it if you could provide us with a short video clip of this occurring as it would tremendously help with our investigation. In the meantime, you should also be able to mark individual items as junk and then deconstruct them that way as a t...
Read moreHey @zeBaconcake, thank you for reaching out! This has actually been reported and our teams are still collecting reports for their investigation. If you can help us, would you mind providing us with the Match ID of the last time you saw this ping spike over 200 happen? I appreciate it.
Hey @MrSlothrton! I get the feeling that this post wasn't intended for Rocksmith+ but I am more than happy to move it to where you'd like it to be. Can you let me know which game this is about? Then I'll move it over for ya.
@Lie-nus Wow yeah this is definitely widespread. No pressure to get that done, I just figured I'd ask in case you had noticed it with any of our other games so I could get it all reported right away. You've already helped us out so much and again I truly appreciate the effort!
@Lie-nus Thank you so much for that info! Out of curiosity, have you noticed if this issue with the Nvidia drivers affects any of our other games that you play?
@BlueSkyI...
@Lie-nus You are amazing! I want to make sure this is getting thoroughly investigated from our end, so I truly appreciate you taking the time to report all of this info. Thank you so much
Hey there @ImBadDontCare, sorry I'm late! Just to check, can you recall roughly when this crash started occurring?
Also, I noticed that you have an Nvidia GPU and I am aware of one workaround that players have confirmed to help with similar technical issues. It might be a long shot, but can you try reverting your driver version to 516.59 or earlier? (This is just temporary and if you don't see an improvement you can update your driver again) If you don't mind, please test rolling back your driver and let me know if you see any difference. Either way, I appreci...
@Factorofunknown Apologies, our suggestion to verify the game files was not intended to place blame on your system. We simply try to eliminate as many possibilities and further narrow down the cause for our investigation team. For good measure, please make sure all of the steps in this FAQ article are complete as well. Once those are done successfully, please check...
Read more
devtrackers.gg