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Hi there @Shingale, thank you for reaching out! It looks like this issue was reported and fixed a while ago but we can definitely let our dev team know that it showed up again. If you don't mind, please tackle the troubleshooting steps in this FAQ article just to cover our bases and then make sure the game is updated.

Once those are completed if you're still unable to progress in the quest, follow up in this thread to let me know. For good measure, please provide me with the following:

• A short video clip from yo...

@Sajentine I'm sorry to hear that you're having this problem as well. If you can, please provide us with a short video clip from your gameplay of this occurring. Thank you!

Hi there @pro-ccb! Can you provide us with more information about what is happening? Starting with what quest/challenge are you on? Also, if you have a short video clip from your gameplay of this happening, that would be super helpful! Once I hear back from you, I'll be happy to assist you further

@AceOfSpades6207 I am sorry to hear that! Once we have an update from the dev team, we will be sure to announce it through our official channels.

@Ervin755 @hosamZ Since neither of your issues are related to this thread and the original issue has been resolved, this thread will be locked.

With that said, both of yo...

@KingBeard Thank you for offering your input on this issue. Since we already have an answer from our dev team on this issue, this thread will be locked.

@staceone87 Thank you for following up on this issue! I saw thank you've already provided a few screenshots on your support case and that is great.

Next, can you check and make sure that your save file is backed up to the cloud? After you have backed up your save file, please let me know and I'll be able to include that with our report on ...

Hi there @Ma0ad! Please note that you're currently within the English Player Support Discussion Board, and we are only able to help in English within this Discussion Board. This is because we try to avoid automatic translation tools to make sure we're avoiding any potential misunderstandings.

If you'd prefer to receive support in another language, you're welcome to ...

Hi there @Biggestpacifist! I'm sorry to hear that you're having some difficulties with accessing your games through GeForce Now and I would like to help point you in the right direction. For security reasons, account-related problems will need to be addressed through private channels. If you haven't yet, please ...

Hey @plankton2791, thanks for taking the time to send this in! This issue has been reported and our teams are aware of the issue. Once we have an update, we will announce it through our official channels.

@TheNorfolkian @XBL_Laberbacke Thank you for following up about this issue! If you see this happen again in the future, please do let us know....

Hi there @unterberg123, thanks for reaching out! Authentication and ownership errors such as this are typically caused when a player is using the incorrect account. However, once we locate both of your accounts, this type of problem is fairly easy to resolve!

With that said, due to security reasons, account and linking problems need to be addressed through private channels. If you haven't yet, please log in to our website and create a new support case...

Hi there @Denix! Please note that you're currently within the English Player Support Discussion Board, and we are only able to help in English within this Discussion Board. This is because we try to avoid automatic translation tools to make sure we're avoiding any potential misunderstandings.

If you'd prefer to receive support in another language, you're welcome to create a support case on our website...

Hi there @Boostonfire, thank you for reaching out with your concerns! To clarify, the referral program that you are asking about started today and as such should now be visible to everyone. If you need it, ...

Hiya @TylerYoung272, thank you for taking the time to send this in! Just to check, are you able to reproduce this at will? Can you recall this previously happened? If you complete the steps in this FAQ article do your opals or the axe reappear?

Hi there @TeePee_Hall_95, thank you for reaching out about this issue with the Stamp Them Out quest! To cover all of our bases, please tackle the troubleshooting steps in this FAQ article and make sure the game is updated, then let me know if this is still happening. Those steps will help to eliminate most common causes of technical issues and I'd like to rule...

@makoys81 @whitedragonmeta

If you haven't yet, please tackle the troubleshooting steps in this FAQ article for me. Once those are comp...

Hey @afkoyuncu, thank you for taking the time to send this in! Personally, I haven't seen this before and I don't think it's been reported yet. For good measure please tackle the troubleshooting steps in this FAQ article first and if this still occurs after they are completed, please reply to this thread with the following info:

• Are you seeing this with any other armor?
• Are you seeing this in all regions?
• Does this only hap...

@cedm237 Thank you for following up about this issue and confirming that it is still present. We do apologize for the inconvenience and delay with having this resolved.

@Thedrpibb28 Thank you for chiming in to offer your input! Once we have an update, we will update everyone through our official channels.