UbiKoality

Flinds, have you tried reaching out to our team at support.ubi.com about this?

Mukoopa, I would suggest reaching out to our team at ... Read more

I'm extremely sorry to hear that this issue is still happening for you all! This issue has been reported to the development team and they are actively investigating it further. I appreciate your patience as they look more into this for a solution!

VsnPuggy, thank you for that information! Are you able to attach a screenshot/image of this for me? I'd be glad to get it reported.

Hi Bluie-.-! I just looked over your account and you will be able to change your username again on June 8th. Thanks for your patience!

Hey UmutD34! I'm deeply sorry to see that you encountered this in Rainbow Six Siege. Thank you for taking the time to capture and upload that video! Our team fully understands how frustrating this issue is, so your help is greatly appreciated. Thank you once again!

Hi THESPADES1. I fully understand your annoyance with this, and I apologize for the inconvenience. Do you often have trouble with disconnects in Siege? Have you tried using this workaround to reconnect to your matches?

Hey there, VsnPuggy! Everything looks alright according to the Xbox Live Status, but I am sorry to hear that you're having trouble purchasing credits. Are you noticing any error messages or prompts when trying to complete your transaction?

Also, please be aware that I have merged your two threads for this issue to streamline support.

Hey BenJonesyyy and bigguy432! I'm very sorry to hear that you both were having trouble with the online services for Rainbow Six Siege. If this is still an issue at this time, I'd suggest going through the connectivity troubleshooting guide relevant to your platform in full.

PS4
... Read more

Hey there, everyone. I'm terribly sorry to hear that you're all receiving this error in Rainbow Six Siege. I'd first suggest completing our connectivity guide in full if you haven't done so already. Please complete the guide relevant to your platform!

Xbox
PS4

If you h... Read more

Hey hedgesquinn. I'm sorry to hear this! Have you tried contacting our team at support.ubi.com? They'd be able to investigate your account to see why you have not received this content.

Hi CESALDO2521! I'm sorry to hear that you're experiencing this problem. If you have not received a response on a ticket you created through support.ubi.com, please let me know the case number. I'd be glad to review it further to ensure it's placed with the correct department!

Hey there, Ayazami_. I greatly apologize for the frustration that has been caused by this! While Support is not able to adjust rank or restore lost ranked points, I'd be glad to get this reported for you. Do you experience trouble reconnecting to your matches often? If so, have you ever tried using this workaround to reconnect?

Hey Trapz4u. Can you please screenshot where it says you have completed 20 terrorist hunt missions?

Hey everyone. I'm very sorry that you're all being affected by this error. I'd first suggest completing connectivity troubleshooting to ensure your connection to the game's online services is optimized. You can find the troubleshooting relevant for your platform here. If that guide does not make any improvements or resolve this error, please open a case at ... Read more

Penny_Sache, my apologies for the sanction that's been placed on your account. In this article by the development team, it lists ban durations -- such as the 7-day ban you mentioned. However, after that list, it states, "Please note that this is not a strict progression of bans. Particularly egregious offenders can be permanently banned without a warning, 2, 7, or 15-day ban being applied beforehand."

Toxicity is taken very seriously in Rainbow Six Siege, but you are more than welcome to submit a ban appeal at ... Read more

Hey there, wassupqt.! I just sent you a private message with this information. Thank you!

Hello lasse311! I'm sorry to hear that you're receiving this error code in Rainbow Six Siege. Firstly, please try verifying the files for Siege in Steam. This ensures all the required files for the game are installed correctly, and I'd like to see if it helps with this error by chance. If it doesn't, I would suggest completing our ... Read more

Hey pereirama! Native KBM support is disabled for Rainbow Six Siege. There is nothing further that can be done on our end. If you believe a player to be cheating in-game, please refer to this article with more information on how exactly to go about reporting them. Thank you!

Hey everyone! I'm incredibly sorry to hear that you were all having trouble with this error in Rainbow Six Siege. If you're still receiving this code in-game at this time, please complete our connectivity troubleshooting guide in full. These steps will help optimize your connection to the game's online services and get this error resolved.

Our team at ... Read more

Hi MushromuZ! I'm sorry to hear that you're having trouble connecting in Rainbow Six Siege. Have you tried completing some connectivity troubleshooting? If not, please do so! This will help make sure nothing is blocking your connection to the game's online services and get this error resolved.