Assassin's Creed: Valhalla

Assassin's Creed: Valhalla Dev Tracker




21 Feb

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi Vikings!

We are aware that some players encountered an issue after installing the 1.7.0 update today wherein items, opals and helix credits disappeared from their inventory.

If you do experience this please restart your game and the missing items should be restored.

If the issue persists after restarting the game, please let us know.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@KannarmGaming thanks for the update.

If you have any further issues please let us know.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@pug987 @CursedPanther thanks for the update, I'll let the development team know.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@pug987 could you also please try restarting the game again and confirm once you have done this as your last login time was over an hour ago.

I will then forward your details onto the development team to investigate further if the issue persists.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @Ruuki202 I'm sorry to hear that you have also experienced this issue.

Could you also please try restarting the game again and confirm once you have done this. I will then forward your details onto the development team to investigate further if the issue persists.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@KannarmGaming @CursedPanther thanks for the update. I'm sorry to hear that restarting the game and launcher did not resolve the issue.

Could you please retry...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @TBone-Alin I can understand your frustration, however as mentioned the issue with screen tearing and FPS drops on Xbox Series X will no longer be investigated. We can only recommend going through the troubleshooting suggested.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi @azullFR thanks for your input as always, it's appreciated πŸ™‚

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@knausis you're welcome, I'm pleased to hear that you have finally received your playing cards πŸ™‚

With regards to the delay, again I can only apologise. This wouldn't generally be the case, however as I mentioned due to the high volume of contacts it is taking longer than usual to reply.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi Vikings!

I'd like to reach out to you all with an update. The development team have confirmed that this issue wherein previously purchased items are missing from the inventory should be resolved with the release of Title Update 1.7.0 which will be deployed today at 12 pm UTC/GMT, 1 pm CET, 7 am EDT, 4 am PDT, and 11 pm AEST. You can read the full patch notes here.

If you are still experiencing this issue after installing the new update then please don't hesitate to share an update within this thread so we can notify the development team. When sharing a new report, please can you provide us a list of...

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Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi Vikings!

I'd like to reach out to you all with an update. The development team have confirmed that this issue wherein the Captain at Katzenelnbogen isn't counted when the kill is confirmed should be resolved with the release of Title Update 1.7.0 which will be deployed today at 12 pm UTC/GMT, 1 pm CET, 7 am EDT, 4 am PDT, and 11 pm AEST. You can read the full patch notes here.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi Vikings!

I'd like to reach out to you all with an update. The development team have confirmed that this issue wherein the Light-Fingered skill prevented key items from being picked up should be resolved with the release of Title Update 1.7.0 which will be deployed today at 12 pm UTC/GMT, 1 pm CET, 7 am EDT, 4 am PDT, and 11 pm AEST. You can read the full patch notes here.

Comment
    Ubi-Keo on Support Forums - Thread - Direct

Hi Vikings!

I'd like to reach out to you all with an update. The development team have confirmed that this issue wherein an error occurs when trying to claim the free weekly item should be resolved with the release of Title Update 1.7.0 which will be deployed today at 12 pm UTC/GMT, 1 pm CET, 7 am EDT, 4 am PDT, and 11 pm AEST. You can read the full patch notes here.

If you are still experiencing this issue after installing the new update then please don't hesitate to share an update within this thread so we can notify the development team. When sharing a new report, please can you provide us with the a video which shows the following:

  • You have the latest Title Update in...
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20 Feb

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @Katsoeli

Were you able to get the Swordfish sword, after following @azullFR advice?

Please let us know if the issue persists or if you need more informatio...

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Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @Diddy_DHS

Our team is still investigating the issue but we do not have any new information at the moment.

Once we receive an update from the game team, we will inform you.

In the meantime, I would like to thank you for your patience, while the investigation is ongoing.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @mattieg6969

I'm sorry that you've had an issue with this quest for Valhalla.

Have you already tried to load an earlier save, before you started the quest, to check if the issue happens again once you retry to do the quest?

Please let us know if you need additional information.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey there @Katsoeli

Just checking if the issue persists, after trying the workaround provided by @azullFR

Please let us know if you need additional support.
...

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Comment
    Ubi-Verse on Support Forums - Thread - Direct

@XBL_Laberbacke Hi there, and thanks for reaching out 😊

I am sorry that the game crashes when you press F12!

Our development team is aware of this issue, and is investigating. I have forwarded your report to the team for further investigation.

Thanks!