Assassin's Creed: Valhalla

Assassin's Creed: Valhalla Dev Tracker




16 Feb

Comment
    Ubi-Tacet on Support Forums - Thread - Direct

Hey @Gauxllow and welcome to our forums. 😊

I'm sorry to hear that you are unable to find Brigid in the settlement.

Could you provide us with a video showing that Brigid can't be found anywhere in the area so we can forward this for investigation?

Could you also make sure that your game is updated and also try these troubleshoot...

Read more
Comment
    Ubi-Tacet on Support Forums - Thread - Direct

You're welcome! 😊

If you're still encountering the issue after trying this workaround, please let us know.

Comment
    Ubi-Tacet on Support Forums - Thread - Direct

Hey @tjmax75 and welcome to our discussion forum!

I'm sorry to hear that you have issues accessing your previously bought copy of Assassin's Creed Valhalla since you unsubscribed to Ubisoft+.

Could you perform these troubleshooting steps and let us know if the issue remains?

If you have any question, please let us know! 😊
...

Read more
Comment
    Ubi-Tacet on Support Forums - Thread - Direct

The issue has been brought forward to the Game Team for investigation.

Make sure to check News and Announcements as every important information regarding updates will be shared there.

Comment
    Ubi-Tacet on Support Forums - Thread - Direct

As @azullFR stated, the workaround would indeed be to go to another city and change your mount to a horse.

Please note that with Post-Launch support for Assassin's Creed Valhalla coming to an end, the development team is unable to address this particular issue, so I would advise sticking to this workaround for now.

Apologies for the inconvenience caused.

If you have any further question, please let us know. 😊

...
Comment
    Ubi-Tacet on Support Forums - Thread - Direct

Hi @Rapiegu and welcome to our forums!

I'm sorry to hear that you're experiencing crashes in game after the patch update.

Do you get any specific error messages/codes when crashing?

Could you also try these troubleshooting steps and let us know if the issue remains please?

If you have any further question, please let us know. 😊...

Read more
Comment
    Ubi-Tacet on Support Forums - Thread - Direct

Thanks for the update. 😊

Some issues cannot always be reproduced from the dev's side, which is why pictures and videos are necessary.

If you need help providing screenshots in the future, please let us know.

Comment
    Ubi-Slipstream on Support Forums - Thread - Direct

Hey there everyone,

After thorough investigation, the development team has confirmed that they are unable to continue looking into a potential fix for this particular issue as they must focus on issues that have a comparatively higher impact on the gameplay experience.

I understand that this is not the outcome you were hoping for and can only apologise.

Please let me know if you require any further assistance.

Comment
    Ubi-Slipstream on Support Forums - Thread - Direct

Hey there @Scarlet-Abyss !

Thanks for sharing additional information that may assist players with the quest. If anyone encounters any further issues with meditating, please let us know πŸ˜„

Comment
    Ubi-Slipstream on Support Forums - Thread - Direct

Hey there @HzALCHOL !

Thanks for reaching out. I understand you're having difficulty accessing some of the Boasts in the Arena.

In order to investigate this further, could you please hover your mouse cursor over the Boasts and provide a screenshot showcasing the provided tooltip?

If possible, would you please be able to change the game's language to English for the screenshots for our investigation? Thanks!

You can also find further information on the Arena ...

Read more
Comment
    Ubi-Slipstream on Support Forums - Thread - Direct

Hey there @Keoonik !

Thanks for reaching out, I'm sorry to hear you're having issues with missing tablets for the Excalibur Sword.

With Post-Launch support for Assassin's Creed Valhalla coming to an end, the development team is unable to address this particular issue.Β 

Thank you for your understanding.

If there's anything further I can assist with, please let me know!

Comment
    Ubi-Slipstream on Support Forums - Thread - Direct

Hello there @BUNDAMUS_PRIME !

Thanks for reaching out, I'm sorry to hear that you're experiencing issues with the Hugr ability bar.

After thorough investigation, the development team has confirmed that they are unable to continue looking into a potential fix for this particular issue as they must focus on issues that have a comparatively higher impact on the gameplay experience.

I understand that this is not the outcome you were hoping for and can only apologise.

If I can assist with anything further, please let me know!

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @TankGang,

Thank you for reaching out. I'm sorry that you're having this issue.

Are you playing on PC? If so, could you please share your full specs?

Also, have you tried any of the troubleshooting steps provided in ...

Read more
Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @Gompy16,

I'm glad to read that the issue has been solved! 🀠 πŸ€™

Should you need further support in the future, do not hesitate to get in touch with us again.

Thank you so much.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey everyone,

Sorry for the delay with the reply. Is the issue still happening with different items by any chance?

On a side note, to begin a proper investigation, we still require screenshots, as the devs might not encounter the same issue.

If you are still encountering this issue, please share some screenshots and we'll take a look.

Thank you very much.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @PangaeaEarth300

Thank you for getting in touch and congratulations for the trophies! 🌟

The investigation regarding the issue with the Ulfberht Sword is still ongoing.

Please keep an eye on the forums for updates.

Thank you very much.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey fatpuma_Matt,

I'm sorry that the issue persists. Could you please try the steps provided in this guide and let us know if the issue persists?

Thank you very much.

Comment
    Ubi-Galaxy on Support Forums - Thread - Direct

Hey @velychkovlad,

The issue is still being investigated at the moment. Please keep an eye on the forum for updates.

We also want to apologies for the inconvenience.


15 Feb

Comment
    Ubi-Gouda on Support Forums - Thread - Direct

@SlimK123 Hey there! I'm really sorry to hear that this stuttering is happening.

Since you've already done a handful of troubleshooting to try to fix this, I recommend just going over our PC Technical troubleshooting guide and making sure these steps are complete.

If the game still stutters, please open a new support case on our ...

Read more
Comment
    Ubi-Gouda on Support Forums - Thread - Direct

Hey there @borimemini!

I'm really sorry to hear that Valhalla is crashing on your PC!

This may be due to the drive that it is installed on. If you have another drive such as an SSD, you could install the game there to see if it makes a difference. Another thing I recommend would be making sure your GPU drivers are up-to-date. If they are outdated, it is a possibility that the game won't launch.

Please try running the game with ...

Read more