Assassin's Creed: Valhalla Dev Tracker

Hi @FearlessRares apologies for the late response.

I am also sorry to hear that you are experiencing an issue redeeming a code. Could you please confirm the following:

• Which game the code is for?
• Which platform the code is for?
• What the code is (game, season pass or additional content)

Hi @Hhope124 I'm afraid that we can only assist you in English on this forum. If possible, could you please translate your post for me?

Alternatively, you could create a support ticket and our Customer Support team will assist you further.

Hi @DubStteppeR I'm sorry to hear that you are unable to view your photos for Assassin's Creed Valhalla on the photomode website.

Could you please go through the browser troubleshooting then try again.

If the issue persists please let us know.

Hi @vatolCZ I'm sorry to hear that you have not received your Ubisoft Connect reward and that your units have been deducted.

I'm afraid that this is something we are unable to assist with via the forum, however I can see that you have already created a support case.

Our Customer Support specialists will reply to your case as soon as it is possible.

As we are unable to assist further via the forum I will now lock this thread.

Hi @SomalieDXB I'm sorry to hear that you are experiencing issues downloading your expansions.

The region of the game disc must match the region of the PlayStation account in order to download and access the content. As the content was purchased on a US PSN account you would need a region 1 game disc.

The only other alternative would be to contact Sony for a refund request then repurchase the content on your other PlayStation account that matches the game disc region.

Hi @bonfirebon I'm sorry to hear that the trophy 'Completionist all the way' has not unlocked for you.

Can you please confirm the following:

• If you have unlocked the trophy on another platform previously?
• If you have completed all Mysteries, Wealth, and Artifacts for all of the territories in Norway, England, Asgard, Jotunheim and Vinland?

Hi @D0dzzy81 I'm sorry to hear that you are unable to access the Dawn of Ragnarok expansion.

If the game is not appearing in the manage game content section then it seems as though it may be region locked. Can you confirm the region code on the back of the game box and what country your PlayStation account is registered under.

Hi @Spool_68 I'm sorry to hear that your game keeps crashing.

Could you take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and more.

Please confirm if this ...

Hello @SquaredEar36

Sorry to hear that you're experiencing issues with Reda's quest in Assassins Creed Valhalla.

Can you confirm if the bug disappeared with the quest ?

If not, can you please provide us with screenshots/videos showing the issue ?

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Hello @Yyrebwrts

After investigation, the development team has confirmed that they are unable to continue looking into a potential fix for this particular issue because the final update to address bug fixes in Assassin's Creed Valhalla has already been released.

I understand that this is not the outcome you were hoping for and can only apologize.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

@BloodAngel569 Hello!

Thanks for sharing how you were able to get the challenges to start updating! I'm really sorry you're having to re-do those challenges again though.

Hi @SenpaiStaxkz @addi2224 I'm sorry to hear that you are experiencing this issue with the shelf in Verica's Tomb.

After thorough investigation, the development tea...

Hi @Yyrebwrts I'm sorry to hear that you are unable to find Petra in your settlement after completing the quest 'Have you seen this man?', this is not a known issue.

Have you searched all of Ravensthorpe to see if you can find her or are you only looking in a specific area?

Title Update 1.7.0, released on February 21, is the final update to address bug fixes in Assassin's Creed Valhalla. As a result, any new issues reported will not be addressed by the development team. Thank you for your understanding. 

Hi @Synoche I'm sorry to hear that you are experiencing issues with the Fly Agaric in Sciropescire.

To confirm have you completed it in the past but it has not counted as being completed or have you not done it at all and there is no way to start it?

If you are missing a mystery that has not been completed in Sciropescire could you please go into the settings, then Gameplay > Exploration > Exploration Difficulty and change it to default if you have another option selected. Then check your map again to see if there are any blue dots showing.

Hi @SIAR999 I'm sorry to hear that your game keeps crashing during a raid.

Could you ensure you have the latest update installed (1.7.0) and take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article contains some of the most common fixes for cra...

Hi @Legendehexx I'm sorry to hear that you are unable to proceed in the quest 'Walls and Shadows'.

It is likely that you have not found the final clue which is a body hanging from the roof above Tryggr.

Can you please check and confirm if you are able to progress in the quest.

@Ibervang it wasn't specifically with regards to the comments on this thread but as a whole on the forum. As I mentioned, I can understand you are frustrated with the issues you are encountering, however all that we ask is that you follow the forum rules.

Thanks.

@Ibervang I can understand your frustration, however we must run through PC troubleshooting when a player reports a crashing issue.

All PC players have different setups, such as GPU's, CPU's etc, so when an issue does occur it is is not always easy to identify the cause of the issue.

Most of the time general PC troubleshooting can help to resolve an issue with crashing, freezing, FPS drops and more. However, in some cases we would need to gather your system files to investigate further.

If you do not want to reinstall your game that is fine, we can only suggest that you do that. If you would like us to investigate the issue further then I would need to create a support case for you. Would you like me to do this?

Hi @ZeddBrew thanks for the update, I'm sorry to hear that the issue persists.

After looking at your screenshots and video, I noticed that the guard has the key icon above his head in the screenshots to indicate he has a key, however in the video the key icon is not present.

Could you please try fast travelling to another location on the map then fast travel back to the location near the shrine and start the trial again. Can you also confirm if you have customised your controls?

Hi @jujoco91 I can see that you received a response to your support case on the 3rd March and that you have replied today. Our Customer Support specialists will reply back to you as soon as they can.

Thank you for your patience and understanding.