Anno 1800 Dev Tracker

Hey there, everyone - thanks very much for waiting.

Our investigations on this one are ongoing, and our devs have asked me if anyone facing this issue can send over their save file? You'll find your save file here: %userprofile%\Documents\Anno 1800\accounts

Please zip up your save file, upload it to a third party file hosting service of your choice, and then send me a link to it here on this forum thread.

Once I've got your save file, I'll get it sent across to help with our investigation. Thanks so much in advance for the help, folks!

Hey @Expat55 , @Lady_Eilhart , and ...

Hey @Asterix201252 , and everyone else who had insights to share on this!

Our devs have looked into this, and I'm here to report that this is working as intended. Lumberjack huts and orchards work differently, and this is why a difference can be observed.

Please let me know if there's any further thoughts or questions, and happy farming/woodcutting

Hey again @RosDinkgreve , thanks very much for waiting while we've looked into this.

Can you tell me which influence difficulty you had set for the save? Our devs have asked for this information to help with their investigation.

Thanks once again for your help!

Asterix is correct, the update reset several of the game's options.

However, what you're describing is not a bug:
To increase the camera distance, you will have to go into the "Gameplay" options and toggle the "increased camera distance".
"Free camera" has no impact on the maximum zoom, it just defines if you have pre-defined zoom levels or can zoom smoothly.

Hey @Misiek_1991, thanks for reaching out and bringing this to our attention.

After taking a closer look, I wasn't able to identify any similar reports to yours, therefore so that we could look into the matter further, may I ask you for the following:

1. Does this issue occur each and every time the airship comes back?
2. Do you possibly have video or screenshot showing exactly what it looks like?
3. Would you be able to share your save file with us? This will be extremely useful for reproduction purposes. For more information on how you can l...

Hey guys, thanks for reaching out and sorry to hear about the issue you've been dealing with.

As it stands, I can confirm that we have received similar reports from players, who since the latest patch, have been having difficulties with setting up trade routes with conquered islands, and it is under further investigation.

Apologies about the inconvenience this may cause and appreciate you for bearing with us for the time being.

If you do happen to run into any other problems in-game, let us know and we will gladly take a look.

Thanks for your response @todbot1338 and I can confirm that information you've provided has been now forwarded to our development team for further review.

Apologies about the inconvenience this may cause and if you do run into any other difficulties in the meantime, do not hesitate and get in touch!

Hey @raymondthelen , thanks for reaching out and welcome to forums!
 
I am afraid that our team can currently only provide support in English language in these forums, therefore if you are able to translate your query, we will be more than happy to help.
 
Alternatively, if you prefer to contact us in your native language, you can either reach out to us via ...

Great stuff @alterKauz28, I have managed to download it and can confirm that all the information provided has now been forwarded to our development team for further review .

Thank you for all of your communication and if you do happen to run into any other difficulties, let us know and we will gladly take a look!

Great stuff @Expat55 and I can now confirm that this has been forwarded to our development team for further review.

We do very much appreciate your communication and should we have any difficulties with reproducing this or if there will be any additional questions, we will update the thread accordingly.

In the meantime, if you run into any other difficulties, let us know and we will be happy to take a look! ...

Hey @hundreAd1800, thanks for reaching out and bringing this up.

I can confirm that information provided has been forwarded to our development team who will review it further.

Should you notice or run into any other issues or difficulties, do not hesitate and reach out at any time!

No worries at all, take your time!

Hey @evmorg90, thanks for getting in touch, welcome to forums and sorry to hear about this.

I appreciate you for providing us with your save file in advance - this will be useful to have going forward.

in terms of the issue itself, could you advise us what is(are) the particular quest(s) that you're having difficulties with?

Hey guys, thanks for getting in touch and bringing this to our attention.

After having a closer look, I wasn't able to identify anything similar being reported before, therefore for reproduction purposes, would either of you @Expat55 or ...

No worries at all there and will keep you informed :).

@bendefo Fantastic, thank you very much!

Hey @Asterix201252, thanks for getting in touch and sharing your insight on the matter - I can see you've done some in-depth research to it, so do mind that it did not go unnoticed and we very much appreciate you effort.

I have forwarded the information you've provided to our development team and as soon as we have more information on whether it's working as intended or if there will be any additional information we may require for reproduction purposes, we will let you know.

Hey @BigJim35, thanks for getting in touch and bringing both issues to our attention.

As it stands, I can confirm that we have seen similar reports to yours for both pirate's diplomacy and attempts to trade Edvard.

Do you think you would have a save file available, where both of the issues are present? This will be greatly beneficial for us for reproduction purposes. For more details on how to locate it, visit the following ...

Hey @Kalnon06, thanks for reaching out!

I have just came across this thread and can see that you have been already provided with some assistance by @Asterix201252 ...