@asmicktrue Thanks for confirming that, and for that additional video clip! Let's try verifying your game files, as these steps have been shown to help with many various issues with PC games. Let me know if those steps resolve this issue, or if you continue to experience this!
Hello @octagonal3 . Thank you so much for reaching out about this issue with freezing in Immortals! When you initially start the game after fully quitting out of it, are you not seeing an option in the main menu to load up a previous save in the load menu? Would you also be able to provide a video clip of this issue so that I can get a better look into this particular issue?
Hello @lofyx_17 . Thanks for reaching out about this error you're getting! Would you be able to provide a screenshot of the exact error code you're getting when you attempt to launch Trackmania? Did you also purchase the game directly from us via our Store?
Thank you for providing all of my requested info macken723 !
I will use what you have provided for now, to open an investigation into this, if you do have the time to provide a completed quest list in English, it would be much obliged, just in case our QA assigned to this bug does not speak German.
We will do our best to update you on this progression blocking bug when we hear back from the team, thank you for your patience friend, I do hope we can resolve this for you soon or understand what may be the cause, allowing you to continue the game.
Hey there @solsmodeus ! I'm sorry to hear that you keep getting that error when attempting to open your ticket on our Support Site! I do recommend giving some basic browser troubleshooting a try to see if they help to resolve this issue! If that doesn't seem to help, however, you can always contact us via our ...
Read moreHello @dimitri89 this video is great. I am going to need to reopen this investigation, if the issue has not been fixed as of 1.3.0, as we had expected.
Is it possible you can upload another video showing a few more haptic feedback options in the game, such as on horseback or when drawing a bow please?
Hello @og_assassin07 thank you for contributing to this post.
The screenshots are very helpful and give a little more context, I think your idea of the objects perhaps clipping through the ground could be a possible cause.
I will get this reported to our QA team now, please stay tuned for any updates on this issue, I will update the title with the location if this artifact, so other players may find this thread and contribute as well 
...
@missm16 Great to hear this has been resolved!
Reach back out if you need any more help or have any other questions.
Thank you for your reply @headbanger866 and sorry to hear this.
We do need save files and videos from each player to understand what may be the initial cause for the data corruption for each player, and to see if we can notice any patterns. For example, if players effected have recently undertook a certain mission, side quest and or performed a certain action in-game. save files and videos will help us to discover this quicker.
If you do decide to help us with our investigation, please send us a video clip of your corruption message and let us know you have u...
@pesto Steps can be found here: https://support.xbox.com/en-US/help/hardware-network/display-sound/choosing-speaker-audio-output
@pesto Would you be able to access your Xbox One sound settings, and change HDMI audio to 'stereo uncompressed'?
This has been known to resolve this issue for some players, but of course let us know if this issue persists.
No worries @macken723, I believe we will need to open an investigation into this to understand why you are being prevented from starting this Arc.
Are your affected save files accessible to us, have you uploaded any of them to the cloud for us to be able to download?
Can I also ask you, what were the last 3 quests you completed in-game? If you can upload a screenshot of your completed quests in your menu, this will be a great help to us also.
Hi there,
This issue has been reported and is currently under investigation. At the moment, a workaround is to rollback to a previous save.
If using an older save still does not help fix this issue, please get in touch and we can take details to issue a report to our game team.
Thank you for understanding!
Hello @mikesfirehawk, thank you for bringing this to our attention.
I am aware of an issue that prevents players from adding the eel to the pot, but do not believe we have had any clips submitted by players of this world event, to my knowledge.
Are you able to upload a clip to a video hosting website such as Imgur or Youtube, then send us a link to view it please?
I did manage to find a few workarounds you can try in the meantime -
@fishingmike97 Hi there,
Sorry that you've not been able to save your game.
Would you be able to answer a few questions, so that we can offer some troubleshooting?
• Do you ever use rest mode whilst playing the game or do you always close the application first?
• Are you able to manually save your game?
• How often does it happen?
• How much playtime (in hours) have you lost if any?
• Do you own the Wrath of The Druids expansion? If so does this issue only occur whilst playing the Wrath of The Druids content or do you also experience it o...
@evilhannie Hi there,
Happy to hear this is resolved.
If you have further questions please feel free to get in touch!
@trace_coburn Hi,
You'll be able to re-map your controls by following the steps below:
https://www.ubisoft.com/en-us/help/assassins-creed-valhalla/gameplay/article/key-mapping-in-assassins-creed-valhalla/000074726
If you are unable to see ...
Thank you for this information pesto, I have added this issue to our Megathread under Seasonal Event Bugs for tracking purposes.
If any other players experience this issue also, please provide us a video clip by uploading one to a video hosting website such as Youtube etc, as at the moment we do require more clips and save files from affected players, to aid o...
@bielik01 Hi!
Sorry to see that the Dubgail Landing NPCs are dead upon arrival. If you could follow these PlayStation 4 troubleshooting steps, this could improve your load times too:
https://www.ubisoft.com/help?article=000060522
If these have been completed and the issue persists, please reach back out to us!
Hey xGaBBrYx, thank you for this update an letting us know you have received all items bar the Fire Tree. Perhaps if you are unable to find this in the Settlement Tree decorations, it is as you said and you never bought it at the time.
If you need to send us an image on your inventory anytime, please try using a .jpg file with a size of no more than 5mb if possible, for future reference, clearing your cookies and cache may allow you to then upload to the forum also.
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