Anno 1800 Dev Tracker

@dakkaboom1 Hey there! You can reach out on the Support site without being able to log in by following these directions! Essentially you'll be starting a Live Chat anonymously, and then the team will locate your account and take it from there. Alternatively you can also send a private message over to...

@show_stoppa Hi,

Sorry to hear you've not been able to collect missing trophies.

In some cases, inviting Petra/Randvi/Tarben to bed (romance option after completing their quests) may help, can we confirm if this has been tried already?

We hope this information helps, please let us know if you have any additional questions or concerns!

Hello @ernstena thank you for posting and I am happy to hear you are enjoying the game enough to play through multiple times.

If possible for tracking purposes, could you please separate each of the 3 issues you have reported so far, into seperate threads, so we can address them separately as well, this will allow us to fully investigate each bug more efficiently, thank you.

@rjeb94 Hi there,

Thank you for reaching out to us.

The mission is inspired by Beowulf, an Old English epic poem in the tradition of Germanic heroic legend. This is the poem that is being referred to in the dialogue, and whilst this is not available to read in-game, there are versions available online to read.

Hope this helps!

@pesto Thank you for clarifying this, the information provided can be passed along!

Our team are aware of audio and subtitles not present in Sigrblot Festival, and are collecting these reports and further details.

For updates on issues and patches, please feel free to check the official twitter: https://twitter.com/assassinscreed

Hello @shinkicker121 thank you for your post.

Whilst I believe this issue has already been reported in our ...

@rcdeschene We have received similar reports of this and have been shared with our development team to look into. However, I am very sorry for any inconvenience caused by this. While I do not have any further information to share at this moment, please keep a lookout on our public channels for further updates.

Hey @RCDeschene! Would you be able to share a screenshot of a short video clip showing the green dot you are witnessing in both Online Mode and the Main Campaign?

@ArnasGreitis Sorry for the troubles you are having launching Watch Dogs Legion. I would try a fresh reinstall of Ubisoft Connect to ensure that you have the latest version installed when launching the game. Let us know if this helps or if the message cont...

@jenniferkalie

Hi there! Thank you for reaching out and getting in touch.

Sorry to hear there's been a few issues with your game. In regards to the missing cutscene from sigrbolt festival, are you having specific trouble speaking to the NPC by the boat?

The Egghead community challenge has been removed, and the Einherjar bow will return to Ubisoft Connect as a reward in the future after the problems are resolved for all players.

Great to hear your passion for the game, and we hope that these issues have not impacted your enjoyment of the se...

@tr0gmar My apologies for the difficulties you have been running into when trying to play The Division 2. If you have exhausted all steps from our PC Troubleshooting Guide to help with the overall lag and studdering you are witnessing, I would ensure that both the Ubisoft Connect client and The Division 2 are insta...

Thanks everyone for bringing this to our attention, the floating horses do look quite spooky in the distance.

Is it possible anyone could capture some more clips of this, of any NPCs in general so we can give a few examples to QA after the 1.3.0 update?

@ascate Hi there,

We can confirm our game team are aware of this issue. It is undergoing investigation and they are working hard to implement the solution.

Sorry for any inconvenience this has cause. You can check for updates on this issue here on the forums, or on the AC official twitter page: https://twitter.com/assassinscreed

@daveellie Hi there.

Sorry to hear that Wrath of the Druids isn't available to you at the moment.
Both versions of the DLC should download (PS4 and PS5) when download is initiated. Would you be able to confirm that both of these appear in your internal storage?

Thanks!

Thanks for the information friend, I will get this reported to the team now, your horse looks to be having a really bad time.

@pesto Hi!

Sorry to hear these issues are affecting the enjoyability of the game. These issues have been reported and are currently under investigation with our development team.

Your first point: 'go to the settlement and not have the audio broken', needs further reporting. If you would happen to have any video clips or further details on possible reproduction steps, they would be much appreciated.

Thank you for reaching out, but regrettably we are unable to share any information regarding patch schedules, and timeframes. Apologies for a...

@bielik01 You never know, in the future it may be, it is a pretty awesome looking decoration if I say so myself!

@victoruchiha82 No worries friend! At this moment in time however, I can not confirm or deny anything such as a date, if or when, this were to be released in-game Thank you for understanding.

Hi there, @the-blue-spirit! When checking over the CPU and GPU you have, you should be able to run within the minimum and recommend system requirements. If you are using any overclocked settings on your PC, I would advise restoring all o...

@ditch2000 Hi there,

Would you be able to confirm that the DLC 'Wratch of the Druids' has been downloaded separately?

If this has already been done and these issues persist, please let us know!