Anno 1800 Dev Tracker

Hey Woodsong1969, thanks for getting in touch and sending details of the issue.

As it stands, I can confirm that we have received similar reports about the same issue and it is currently under investigation by our development team.

Our apologies about the inconvenience this may cause for the time being and as soon as we will have further information, details will be posted here, in our official forums, so keep an eye!

Hey SirHarryPierce, thanks for getting in touch and forwarding the details of the issue.

I can confirm this has now been forwarded to our development team for further review.

If there will be any additional information we may need, will let you know!

Hey Tcalp, thanks for getting in touch and sorry to hear about the issue you're having to deal with there.

Just to double-check, can you tell us what is the exact error message you receive, or is it just 'Ubisoft Connect Error' and nothing else?

Let us know!

Originally Posted by Studinano
Hi !

I just wanted to report that I have the same bug. I was wondering if it could come from the fact that I didn't do the campaign ? (I reinstalled the game recently so didn't actually redo the campaign.)

I hope the problem will be solved soon. I can't wait to be able to fully enjoy the game !

Hey Studinano, thanks for getting in touch, sorry to hear you're having to deal with this as well and we will do our best .

As far as what may possibly lead to issue - appreciate you f... Read more

Hey Ravenfury7, thanks for getting in touch and sorry to hear about the issue you and your friend ran into there.

First and foremost, can I ask you to try completing steps outlined in the following article, which will help you to establish the best possible connection to game servers and ensure that there are no issues on that side.

Additionally, can you double-check if you have language/profanity filter enabled? If you do, try disabling it (both) and see if issue persists.

Keep us updated!

Originally Posted by panda_loony
But why?
What if I live abroad and its much more easier to play the game in my native language. I have payed for it more than 100 eur and cannot choose the language I prefer? Its so odd.
Now I feel like I just waisted my money... My first frustration was when you took off the game from Steam, and now this. I will never buy your games again.

Hey panda_loony, thanks for reaching out and welcome to forums!

If you possibly purchased one of our games from our Ubisoft Store however it doesn't have the language you would like to be using - in these particular instances, we are more than happy to look at the possibility of refund. If yo... Read more

Originally Posted by WerberVonFett
Lol I think Aleksejgem saw your join date of Oct 2018 and thought it was a post date.

Fair enough, you might in fact have a good point there as I wasn't exactly sure where the 3 year period came from .

Hey SirHarryPierce, thanks for getting in touch and sorry to hear about this.

If you do continue to experience this, we will be more than happy to look into it, therefore if possible, let us know if you can provide the following:

1. Video footage showcasing the issue or ideally, save file of the game (in case if you manage to locate it)

Let us know and we will take it from there!

Originally Posted by SirHarryPierce
Also fixed, awesome!

Apologies about the delayed response and I'm glad to hear this!

As far as interregional manual ship sending goes (correct me if I am referring to a wrong one), our team has managed to reproduce it on our side however it's still under investigation therefore as soon as we will have any further updates, will let you know!

@d3adlyphanto3m I am extremely sorry for the difficulties this challenge has been. If you are certain that you have completed all 16 flying challenges, I would suggest starting in case you are using the quick resume option from your console. If you have already tried this along with our ...

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Hey @used_gamertag, we have also received requests for Assassin's Creed Black Flag and Syndicate too, but I will also share this with the dev team.

Hello there @HeloTech! Welcome to the forums

I'm sorry to hear that you've encountered this issue in "War in the North." Thank you for taking the time to share your report with us.

I can see that the development team have been notified about this issue, and are currently investigating further. I've shared your report for use in the ongoing investigation.

If possible, would you b...

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Apologies for the delayed response, @Maciotti. Thank you for letting us know you're unable to try reloading an earlier save. I've passed on your report and video to the development team so they can take a closer look at this.

If we require any additional information from you, we will reach out within this thread.

In the meantime, please keep an eye out for future updates within the ...

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Hello there @bielik01!

Thanks for the tag. I'm sorry to hear you're receiving less XP from killing enemies in Ireland. Those videos you've captured are very useful for further investigation! I've passed your report along to the development team for further investigation.

If we require any additional information, we will reach out within this thread. In the meantime, please keep an eye out within the ...

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Thank you, I got in touch with our colleagues in Customer Support to get the files and forward them to our devs

Originally Posted by IIAc3sII
If you add cannons at certain AI traders to give some protection from pirates, but eventually they get shot down by pirates, how does it not make sense to let the cannons repair after a while??
I even searched for this on google and found that in older versions of game there were no cannons, so that means at one point you added them in to give some protection from pirates, but again, what use are they if they don't even repair and stay destroyed for the rest of the game...


No I cannot, I waited a day and then decided to remove all those savegames and go back to an older savegame where they were not destroyed yet and now i hope this won't happen again, the pirates were at war with another AI and they were fighting each other in fr...

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@b00msie I can confirm that we have already received requests from other players for Assassin's Creed Origins and Odyssey to have a 60 FPS boost on Xbox Series X and PlayStation 5. This has been forwarded on to the development team.

Thanks for letting me know that information, @andu86. I've included this in your report to the development team

Hello there @andu86,

Thanks for sharing your report with us, and for including images which show your duplicated medallions. I'll pass these along to the development team so they can take a closer look at this as well.

Just to confirm, did you visit Vinland after handing in all of the other medallions to Hytham? Or did you have any medallions in your inventory at this time?

If you can let us know what your steps were prior to the duplicate medallions being added to your inventory, this could be helpful in reproducing the issue during testi...

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@fervantfuture01 I'm sorry to hear that you are experiencing issues claiming the Basim outfit from Ubisoft Connect.

Can you please provide a video that shows you trying to do this on your Xbox One. After recording a video can you please login to the ...

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