Anno 1800 Dev Tracker

Hello there,

The development team released a hot fix in TU 1.2.2.1 to address some lingering crashing issues following TU 1.2.2.

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We will now be marking this thread as resolved.

We know that there can be several causes behind crashes in-game, and understand that some of you may still be encountering issues with crashes whilst playing Assassin's Creed: Valhalla. If you are encountering crashing in-game, we would encourage you first to try some basic troubleshooting steps for your platform.... Read more

You don't need to send all your savegames, no worries, just the latest one where you encountered the problem

I can take that as feedback, but no guarantees.

@avenger237 Thanks for reporting this, I will forward it on to the Assassin's Creed team to investigate.

@OBu42 @misscoolcat Thanks for the link to the previous thread that was created for this issue.

I have looked into this and I can confirm that it is still being invest...

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Rainbow Six Extraction and Rainbow Six Siege are two separate games and will not share any content such as R6 Credits or Cosmetics at the moment. For features such as Cross Progression to be enable between 2 titles, both titles need to be built from the ground up with this feature in mind. Rainbow Six Siege is a 6 year old game and Cross Play and Cross Progression were barely even concepts in 2015. Implementing these features after the fact is EXTREMELY difficult to do.

I can also ensure you that you have not seen all the content the game has to offer yet.

Hello everyone,

thank you for your reports. We're aware of the issue but so far have been unable to reproduce it.
In order to help our investigation, could you please provide us the following information?

• DxDiag (https://www.ubisoft.com/en-gb/help/c...port/000078583)
• LogFiles (\Documents\Anno 1800\log)
• Savegame (\Documents\Anno 1800\accounts\ACCOUNT ID\COMPANY NAME)

You can do that via...
- our Support Page (... Read more

@devourcolossus Greetings! I am sorry to hear that you are having extreme FPS drops in different locations of the map. Would you be willing to try our troubleshooting guide and to ...

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Thanks for getting that save file to us, AilingTheo - that's most helpful! However, I've tried following the link, and it brings me to an error page. Would you be able to try posting the link a second time?

In lieu of a video (I know it's not always easy to record gameplay footage!), we'd love just some screenshots showing the situation - one showing your current quest, and one showing where the camera moves to when you click the quest text. Would you be able to do that for us?

We really appreciate the help with this. Any media you can provide demonstrating the issue will be great for our investigation.

Originally Posted by BGFSDF
file:///C:/Users/rober/Desktop/Annop..._Anno_1800.png

file:///C:/Users/rober/Desktop/Annop..._Anno_1800.png

Hey guys!

Thank you for the updates!

WerberVonFett, thank you for the clip!

BGFSDF, I'm afraid we can't view your images as they're a link to your PC file path.

Could you please upload your images to a hosting site such as Imgur and post the links here, we'll then be able to view them.

Thank you!

Thanks for clarifying that for us, BGFSDF.

Would you be able to show me some screenshots? I'd like to see one showing your quest log, so we can see exactly which quest you're referring to, and one showing your warehouse lacking the items. With these, I'll be able to highlight this issue to our dev teams.

Thanks again for your help - I hope you've been enjoying Anno 1800 otherwise

Originally Posted by Chim0sh
Anyone at ubisoft able to comment on multiplayer connection issues?

Hello Chim0sh,

Please take care when posting on the forums not to post to irrelevant forums and instead please consider creating your own thread if one isn't already available.

There was some online service degradation on the 24th June, which has since been resolved.

If you are still having issues, please ensure you have given all the steps in ... Read more

Hey MissCoolCat and OBu42, thank you both for your patience and welcome to the new Discussions layout! Just to make sure, are your stats not showing in-game or in Ubisoft Connect? Also, would either of you be able to provide a photo showing that your stats have not updated correctly?

Hello @osiris_revenge,

Thank you for your update!

Can you please verify your game files with this link? This will help you to eliminate any potentially corrupted files that can lead to this issue.

Many thanks and if you have any additional questions, please let us know.

Originally Posted by SirHarryPierce
This was fixed, I cant find the other thread were it was posted.

But it has returned in [11.1]

Hey SirHarryPierce,

Thank you for letting us know that this has decided to rear it's head again!

I've made the team aware and passed your screenshots and clip on for it to be looked into again!

Thank you!

Hello @sinisterchill88 and @BigCosg,

Thank you for providing us with the updates!

I passed your video and save files to the development team.

...

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Originally Posted by SirHarryPierce
Still persistent.

It also does not hide "pause" notifications or production complete notifications.

It seems a complete information layer is not hidden on CTRL G, a "on top plane" one.

See the ships loading / unloading.

Hey SirHarryPierce,

Sorry this wasn't picked up earlier!

I've passed both images and this report onto the team for them to look into.

We'll let you know should we hear more on this, thank you!

Originally Posted by Altair_1210
Ok, I finally found an older save from which I could complete "Waha Desher: Flighted Heraldry" again, and the following quest "Waha Desher: Where the Djat Fly Once More" still doesn't trigger.

From a "Let's play" I watched on youtube, this quest should be proposed automatically right after, so it seems like there's definitely a bug there.

I made a save in which I have a frigate waiting next to Waha Desher with a Djat ready to be delivered that allows to recreate the situation. Should I share it with the Ubisoft support team?

Hey guys!

Sorry for the delay in getting back to you!

Thank you for keeping this th... Read more

Originally Posted by SirHarryPierce
Seems this was fixed in [11.1], while it was not listed in the patchnotes, thx.

Hey SirHarryPierce,

Can confirm this was indeed addressed in 11.1, thank you for confirming this is working as normal now for you too!

Take care!

Originally Posted by brigitte3000
Update on this issue: looks like what triggers the problem is rolling the dice without opening an exchange window and drag-and-dropping the specialists directly on the boat. I used to do this when the NPCs froze all the time, now I open the exchange window from a boat and I roll and do my transactions from there, and NPCs sales lists have been resetting correctly as well as the roll price to 5000$.

If you are having this issue and are used to drag-and-dropping the specialists with your mouse try this and let me know if it works; definitely a more satisfying fix than having to reload the game all the time.

Cheers !

Hey brigitte30... Read more

Originally Posted by efritoo
This is what it looks like from a medium distance:


This is what it looks like when you see it from a little further away. The building turns whitish:


This only happens when the Exhibition is in progress and there are fireworks going on. When the building is idle, it looks normal from any distance.

I can't say since when this has happened. I noticed it yesterday, but I don't know if it has something to do with the last update or if it happened before.

Thanks for checking it out!...

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