Anno 1800

Anno 1800 Dev Tracker




25 Jun

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by r03n_d
When a windmill is connected to a road, but that road is not connected to a warehouse, the windmill stays static.
It does produce flour, which my bakery (which is connected to a warehouse) collects, but the sails won’t move.
Hello there r03n_d,

Thank you for reaching out and reporting this!

This issue doesn't appear to be known already so as a potential troubleshooting step, could you please try verifying the game's files, just to ensure nothing is corrupted or missing ... Read more
Comment
    Ubi-Mercury on Support Forums - Thread - Direct

Thank you for providing this clip with these details @maciotti. Do you happen to have a previous save you can test to see if the quest is also missing on there as well?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct
Originally Posted by Ferapaj
I bought the vehicle liveries pack. and the ships keep disapiring only stays, how can i fix it.
Hello Ferapaj,

Sorry for the delay in getting back to you!

Could you please explain in further detail what you're seeing / when / where the ships are disappearing?

Or ideally, could you please provide a clip so we can see this behaviour in action (please upload it to a hosting site such as YouTube and share the link here)?

Thank you!
Comment
    Ubi-Mark. on Support Forums - Thread - Direct

Hello @gladi8ordude,

No worries at all! Our team is always happy to assist 🙂

If you have any additional questions, please let us know.

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @dixonsgirl2019! Welcome to the forums 🙂

I've moved your post into our Player Support forum, so we can take a closer look at this. I'm sorry to hear that your son is missing your Jomsviking. Just to confirm, did he originally hire your Jomsviking from his docks?

If you could provide as much information leading up to and after the incident occuring, this will be helpful fo...

Read more
Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for capturing a video, @Maciotti! The best way to share a video with us is to first upload it to a sharing platform (such as YouTube or Google Drive). You can then post a shareable link within this thread, and we can take a closer look.

Thanks! 🙂

Comment
    Ubi-Mark. on Support Forums - Thread - Direct

Hello @darthbiggious,

Thank you for sharing this video with us!

I can see that this issue has been already reported to the development team and I can confirm that the fix is planned to be released in a future update! Once the resolution is deployed, we are going to let everyone know through the patch notes.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.


24 Jun

Comment
    Ubi-Thorlof on Support Forums - Thread - Direct
We have just received an update from the responsible team, the multiplayer should be working again.

Sorry for any inconveniences caused.
Comment
    Ubi-Com_Raven on Support Forums - Thread - Direct
Originally Posted by besito7
Multiplayer is also disabled here in South Korea.

Developers don't even do very basic tests before releasing patches.

Is it true that the game sold over 1 million?

Do developers and managers work without processes?

I don't understand.
Then let me help you understand- the connectivity issue should not be related to this week's Game Update, as evident by the fact that other games besides Anno 1800 are also affected. This is being worked on, but we don't have an ETA to when it will all work again to share.
Comment
    Ubi-Thorlof on Support Forums - Thread - Direct
Originally Posted by LordMusashi
Thank you.
Do you have an ETA for when it is up and running again?
Right now we don't have an ETA, I'm afraid.
Comment
    Ubi-Thorlof on Support Forums - Thread - Direct
I'm not Ubisoft Support, but can confirm the issue has been reported and is being investigated at the moment.

We'll update you when we have news.
Comment
    Ubi-Thrupney on Support Forums - Thread - Direct
Hey IIAc3sII, thanks for your question about this!

I'm not actually sure if they respawn, but I'm happy to try to find out. Do you find the cannons are necessary for progress, or that gameplay is inhibited by them not respawning?

In addition, can you send me a screenshot showing the three particular cannons?

Thanks again, and I hope you have a good day in the meantime
Comment
    Ubi-Mark. on Support Forums - Thread - Direct

Hello @am0ebas,

Thank you for the update.

I'm really sorry to hear about your experience especially when you mentioned that you just finished Walls and Shadows.

I can see that the team is currently investigating this issue. I passed on your information to the existing report as well in order to speed up the investigation. Once we have an update, we are going to let everyone know through these forums.

Apologies for any inconvenience caused by this.

Comment
    Ubi-Mark. on Support Forums - Thread - Direct

No worries, @garbo3! We will keep everyone up to date once we have more details back from the development team 🙂

As you mentioned that you are unable to read blue writing, are you referring to something in the forums? If so, can I kindly ask you for more details? Many thanks!

Comment
    Ubi-Mark. on Support Forums - Thread - Direct

Hello @aydendane and @SinisterChill88,

Thank you for your updates. As I can see that the development team are currently investigating this issue, can I kindly a...

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23 Jun

Comment
    Ubi-Keo on Support Forums - Thread - Direct

@a2020a123 Thanks for confirming this, the issue has already been reported and the development team are investigating.

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Thanks for continuing to share your reports about the Mōdraniht being re-added to your inventory following TU 1.2.2. I've shared your reports with the development team, who are currently investigating this issue further. Once we have any new updates to share with you all, they will be posted within this thread or within the News & Announcements forum.

Thank you 😊

Comment
    Ubi-Borealis on Support Forums - Thread - Direct

Hello there @Maciotti!

I've created a new thread from your post, as you're encountering a slightly different issue to the one in ...

Read more
Comment
    Ubi-Mark. on Support Forums - Thread - Direct

Hello @blininger,

Thank you for your screenshot and I'm really sorry to hear that you are unable to confirm this kill.

I forwarded this issue to the development team for further investigation. Once we have an update, we are going to let everyone know through these forums and the patch notes.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.

Comment
    Ubi-Mark. on Support Forums - Thread - Direct

Hello Vikings,

Thank you for your continuous updates on this thread.

I can see that this issue has been reported to the development team and it's currently being investigated. Let me summarize this report for you:

Loading times have increased since update 1.2.2
Status: Under Investigation
Comments: The development team is currently looking into this issue. Any pictures/videos are welcomed in order to speed up the investigation.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know. I'll also keep an eye on this thread and will provide you with updates once I hear back from the development team.