Anno 1800 Dev Tracker

Hello NorseDoug, welcome to the forums!

Sorry to hear that you are unable to proceed with the mystery. Can you please provide us with a short video, so we can investigate? Many thanks and if you have any additional questions, please let us know.

Originally Posted by Khar_y
When i create new game, is chance bug apear again?

or? For now Game is nearly 1 month unplayable...

Hey there Khar_y,

Sorry to see you're still having trouble.

For testing purposes, please try a fresh save to see if the issue repeats.

If so, please provide screenshots or clips of this so we can re-raise it to the team.

Thank you!

Originally Posted by chetkowa
I had this happening AGAIN.
However, this time I chose Flee fools (or something to that effect) Hard on the moral, no doubt, but after that, I could hand out ration and ship went on it's merry way.

Hey! I'm sorry for the inconvenience, I know this is a frustrating issue to face in-game.

Our team is working hard and this should be behind us very soon!

Originally Posted by LUCI5R
Excellent! Thanks for the great news - looking ...

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Hey folks.

Just to confirm that we believe this issue should be fixed with the next update. You can view full release notes here. If the issue is still present after this is launched please get back to us to let us know. Thanks.

Originally Posted by frasoucos
Thank you. Likewise!

Hello again!

I spoke to our Anno team for you. They advised me that this was an issue in the past, however they thought it fixed with our Seat of Power patch.

This fix may not have been retroactive. Can you please advise if you started you save before or after Seat of Power? This was released March 2020.

Thanks again!

Originally Posted by frasoucos
Ok. Not a problem! Recently you guys upgraded the game and you put a white line and the word RAIL on both sides of a railroad crossing. It was supposed to be sort of warning markings right before crossing the railroad. In the video you can see that the railroad and paved street crossings are all messed up.

Ah understood, thank you for going into my detail.

I will raise this with our Anno team so they can investigate, and implement a fix!

Enjoy your day

I can see the video now, thanks

Apologies if I'm missing something obvious but I'm unable to see the issue you're referring to. Can you please describe it to me?

Originally Posted by frasoucos
Hello Everyone!

Since I did not include my PC specifications on my last post and I did not see my bug report addressed in the Game Update 9.1 list, I am re-posting it again on the hope that the issue will be fixed. Sorry about that!

So, I just want to report a bug on the crossings of railroad and paved street. It's not a big deal but I would love to see it fixed! The issue began after the download of Land of the Lions DLC.
Issue visualization at: ...

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@sheby1911 Hi there! As stated here, there is not currently a Surround Sound option in Assassin's Creed Valhalla. That being said, I would be more than happy to forward your feedback on this to the team!

Originally Posted by Napoleon_XIX
I've also experienced this bug. After I destroyed the Archibald's mercenary fleet, I did not get the cutscene or the new quest that should have come next. Here's a screenshot of my quest log from a couple of hours later: https://photos.app.goo.gl/DZKZ3p9BWdJJUoSZA

However, I've been unable to reproduce the problem. I loaded my save just before I sent my fleet in to deal with Sir Archibald's mercenaries. Once I'd destroyed their fleet, everything continued correctly - the cutscene triggered and I got given the next quest in the chai...

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@ZeldasCreed24 Thank you for reporting this to us.

Would you be able to provide us with a video or screenshot of the NPC with the one dead next to them?

Apologies for the delayed response.

Would you be able to provide us with the details request above to help us look into this?

Thanks for getting in contact and providing this video footage, of possible could you confirm whether you were able to restart the fight and get this resolved or if Fenrir is permanently stuck underground in your game.?

Hi there, thanks for raising this query and the respective answer, we appreciating you providing this feedback regarding the mouse and keyboard controls in game. Please feel free to let us know if you have any further feedback or require any additional support and apologies for any confusion or inconvenience this may have caused.

@femramalho99 We're sorry to hear that.

For images and videos or the like you can upload them to Imgur and link them here like

@spenceeee Thank you for the ...

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Originally Posted by lusaka19
Hi all,

I spend a good time trying to figure out what the problem is, but couldn't resolve. More than happy to share dxdiag and other stuff if needed.
Running Windows 10 with AMD 5 3600x, MSI 2070 SUper and 16 GB Ram and 350GB left space on teh SSD teh game is installed.

I got Anno via the Subscription of Ubisoft Connect. It seems, that the game crahes everytime it would like to sync to Ubisoft servers.
I tried a couple of things, like deleting savegames, disabling all options in Ubisoft Connect, like disableing Cloud Sync and overlay -Still crahes.
Tried in DX 11 and 12, deinstalled all my antivir and other stuff, like Steam. Deinstalled and Reinstalled it - Still crahes
Installed the new Version of the Visua...

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Hey there guys!

I'm afraid Forum support is only available in English.

If you can translate your message we'd happily see what we can do.

Alternatively, you can open a ticket through or Support Site and an agent will get back to you in your preferred language.

Thank you!

@femramalho99 @spenceeee Thank you for reporting this to us, we're sorry to hear this is occurring.

To help us look into this, could you provide us with some screen...

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@chaosandcoffee We're sorry to hear that's been occurring for you.

To help us look into this, could you provide us with a video where you try to complete the Quest and this occurs?

This will help us to look into this, and pass it on to the AC team.

Hey guys,

Thanks for the updates!

Would it be at all possible to capture any clips or screenshots as this makes it considerably easier for the team to begin effectively investigating!

Thank you!