Anno 1800 Dev Tracker

@lukeb283 You can upload the image to a hosting site such an Imgur or for a video to YouTube and then link them here.

This would be the best way to provide that.

Originally Posted by Cimarien
Beginning of game, no problem, everything runs smoothly at 4K setting, but at later state of game (after building a few towns, 4-5 towns..) keyboard becomes heavily lag, it takes age to capture a key press and when it works, it may repeat a keystroke many time, for example, type 100 in the number of goods to sell at the port, it may put "1111000000...", something like that. Not only keyboard, mouse also gets lag, for example when I click a ship, it doesn't unselect previous selected ship automatically, I have to press Esc key, then select a ship, if not, it will select multiple ships like when using Shift Key + Mouse Click. Click on the building, it also behave weird, the game may not show up the building panel, I also have to press Esc, then select t...

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Originally Posted by Zelva111
Hello!
I just bought Anno 1800 and I have played 5h when suddenly the game crash and say "an unexpected DirectX error orrucer. Present failed." I can not not start the game without this happening. What is going on?

/Emelie

Hey there,

Sorry to hear that you are having trouble with Anno crashing.

If you are still having this trouble, would it be possible to try these... Read more

Hey folks,

Sorry to hear you cannot pick up the Codex Page.

Can you provide a brief video demonstrating this? I can get it passed up to the team to look into further.

I am sorry to hear you cannot progress this quest.

I have seen reports of not being able to interact with the boar during the quest, but are you not able to start this quest at all?

@sub2myonlyfaas Sorry to hear that you are having issues with this Tablet.

Can you provide us with any videos or screenshots of the issue?

Hey there! Ah man, the fact that you carried him back hit different

I can forward this to the developers, however the only workaround at the moment would be to reload a save from before he died.

Hey there! You can also loot resources from smaller outposts as well - there are enough resources in the game to fully upgrade your settlement.

@jpd597 Thanks for clarifying! Could you provide some screenshots or a video of this so I can make the devs aware?

Hey guys, thank you for your thoughts and the video. This has now been reported to the developers for investigation. Any updates will be communicated in the forums when available.

@tawcooookie I am sorry to hear that you've encountered this bug.

Can you provide a video showing this issue in action? I can pass it onto the team to look into further.

Are you noticing this on certain items, or all?

If possible, would you be able to provide some images/video clips highlighting these differences?

Finally, can you also let us know what platform you're playing on, and then we can get this information passed on

Hi there! I'm sorry that you are unable to interact with this codex page, Would you kindly provide a video showing this, as well as the location on your world map?

@superset_roxer Hello there! Sorry to hear you're having trouble acquiring this treasure. Could you let me know if you're still having trouble after verifying your game's files? If so, we'd love to see if you can grab a clip of this issue occurring!

Hey everyone! Sorry to hear you're having troubles finishing Clues and Riddles. If possible, are you able to provide a video or screenshots of this issue occurring?

@jeremy0586 Hey there! Sorry to hear you're running into this. Does this issue persist after restarting the game completely? If so, could you provide us with video or images of you being unable to proceed?

Hey there! I am sorry that this character is dead. Are you able to fast travel elsewhere, then travel back?

Originally Posted by pewp3wonline
In my COOP-Game I play with my wife we sometimes encounter diving spots at which we can't dive. This happens since 9.0.
Those are always the random diving spots, not those you get from treasure maps.
In my recent singleplayer game I've started, I am also encountering this problem, now one time I actually encountered it during the quest from nate where he shows you where you can dive for some pearls to restore the scepter.

The button for diving (the one which takes 10 seconds) is simply greyed out and can't be clicked.

Hey there,

Thank you for reporting this to us!

Have either of you tried ... Read more

@GliderJeff Thank you for reporting this to us, we're sorry to hear that's been occurring.

What does the objective state when you are there? It should play a cutscene when you bring the paint to them.

Hey there, thank you for the feedback! I will send this up to the Jarls for consideration.