Hi everyone, thanks for commenting about this.
It seems we may have an issue since the update with running the game on DIrectX 12 for some players, but before I speculate on this, can you all please make sure you have updated to the latest version of DirectX12 first?
- Press the Windows Key and type DXDIAG, then click on the app's logo to run it
- On the first System Information tab, it should tell you at the bottom which version of Direct X you are currently using
- Next go to Windows Settings > Update & Security > Windows Update > Check for Updates
- Next, locate this folder and C:\Anno 1800\Support\DirectX\DXSETUP click on the app and run the DXDiag set up.
After updating your version of DirectX 12 and try launching the game, does it work without issue?
Next please try launching the game using DirectX11 also.
- Go to C:\Users\username\Documents\Anno 1800\config open the config.ini file in a notepad and find the...
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