Anno 1800 Dev Tracker

@LoMein Thank you for contacting us.

Are there no Bandits in the camp when you arrive? There should be some dialogue from Sigurd and then when you dock it should play a Cutscene.

Are you able to Dock or get of the ship or are you stuck on it?

One thing we'd certainly advise, if you haven't already is reloading an older save and clearing your consoles cache with a power cycle.

Originally Posted by Joky670
Hi Raziel,

thanks again for your fast reply.
After you noticing the state my system is in, I realized that I should care about maintainance more.

I did what you suggested. Also I installed some optional Windows Updates, updated my firewall and tidyed up my system in general.
Luck me: the game is working now! But I don't know what fixed it in the end ...

I think it's only natural for many of us to hop on the PC and use it for our work & games, but the thought of maintenance doesn't come along naturally ... Read more

Thanks for the updates! We'll be sharing this with the team for review.

Riki_Martini: Can you let me know what platform you're on as well? Thank you!

Originally Posted by C0elbyte
Ok thank you. Cant wait for patch

Any time at all I have heard this issue is planned to be fixed with Update 9.1, which is tomorrow.

Enjoy your day!

Any time at all, thank you for getting back to me.

I can see you have had quite a large conversation with a support agent; they will review your system files in detail and offer you some suggestions.

In the meantime, I've had a quick look for you, and here are some further suggestions -

- Install Windows Updates
- Run System File Checker (SFC): https://support.microsoft.com/en-gb/help/929833/

I noticed a lot of Windows-related crashes, so hopefully that will solve it!

You also have a lot of applications installed, so I'd like to suggest disabling background applications to see if that helps: ... Read more

Hello everyone!

It is a known issue and our team are looking into it! I don't believe it has been confirmed for Thursday's patch, it may take a bit longer.

Here are the patch notes: https://anno-union.com/game-update-9-1-release-notes/

All the best!

Hey! Sorry to read you're facing this issue, we will do our best to help.

I am uncertain if those errors are the cause of your issue, I will keep that in mind going forward.

We have noticed a larger increase of crashes with Windows 7, and strangely enough it was due to a conflict with our overlay.

Please try disabling it and see if that helps -

- Open Ubisoft Connect
- Click on the menu button at the top-left corner
- Settings
- Uncheck "Enable in-game overlay for supported games"

Let me know how it goes!

Originally Posted by C0elbyte
I have an issue with an archaeological expedition. At some point in one of the incidents where you have to make a choice. All i get a map but there is nothing or anywhere i can click anything. All i can do is click X to go back.
I really like to get this fixed since the ship i use is that really big one you get from a long quest line and only have 1 of.

https://i.imgur.com/xaaL8Oi.jpg

... Read more

Originally Posted by falconguy
I'm currently trying to complete The Goatberg Variations quest and every time I try to click on Ketema nothing happens. I can't do the quest. Has anyone else experienced this?

Originally Posted by uccbcc123
Same issue here. I'm unable to click on him or the group - even with the big pointy arrows above his head.

Hey there folks.

Would you be able... Read more

Hey guys,

Thank you for reporting this issue with Eivor's voice to us.

Are you playing the game in English or a different Language?

@tim_dib Sorry to hear that you are not able to progress this quest.

Can you provide us with a short video demonstrating this?

Hello everyone!

Our team were able to find an issue related to this in the past, and it was resolved. We have not been able to reproduce the issue since, so we may be able to fix this with some PC troubleshooting.

@frasoucos Thank you very much for your suggestions!

Can everyone please confirm if the steps above help?

Hey chriso2918,

Thank you for your extensive knowledge of this issue.

Our team have investigated these reports multiple times, however they weren't able to find any memory leak. Considering the game has grown a lot since however, this issue may have worsened and it may be the ideal time to bring this up with our team again.

Would anyone be able to provide a video presenting the issue? Ideally it would show from game launch to experiencing lag, but it's not essential.

Thank you!

Originally Posted by tmaximus2284
I have the same issue upon reinstalling the game.

Hey! Not to worry, we're working on this issue and we hope to have a fix implemented soon

Leave this with us!

Originally Posted by Gargammel77
2 weeks ago, you have suggest me to tell you if something happened. I said nothing has changed, always the same items are lost. So what can I do ?
there is the links for the screenshot of chess table missing in construction, but already built in my land. And for the logo company, the screen for having been selected in closed beta.
https://imgbb.com/y5cDfqN
...

Read more

Originally Posted by C0elbyte
Some weeks ago i played this game just fine and smooth but now i get stutters, lag and loading just by changing camera to look on another island.
So i am not sure what causes this. I myself only have 2 things as an idea to what it is but would like help solving it.
1. I am so far in the game that there are so many things for the game/PC to handle.
2. I dont have enough RAM. I have 16GB.

My system is as follows
I7 8700K at 5GHz
Geforce 1080 TI
16GB PC3000 corsair RAM
And the game and windows run on SSD (Seperate SSD's)

Hey! I'm sorry you're facing this issue, we will do our best to help you.

Your P... Read more

Originally Posted by billythegreat
Polyglot, jack of all trades and entertainer traits do nothing in expeditions. In 25 + expeditions not a single scenario used this traits.

Hey! Sorry to read those traits aren't working for you.

I've not yet seen other reports of the traits not working, so I'm wondering if this is in fact a bug.

Are you perhaps able to provide a video or images to show the traits aren't working?

Thank you!

Hey guys,

Thanks for the suggestion, we've pass that on to the team to let them know this is a feature that players would like to see.

Please be aware this is the English forum.
If you have any issues with orders you placed in the store, please contact our support team.

Cheers,
Ubi-Thorlof


//moved to Player Support

Originally Posted by PouleY
Problem solved.

No boat has a newspaper!
I started by building several counters in the Arctic region, and not necessarily in the right order.
I found the newspaper, but not in the counter where it should have been!
I think there must be an ID number in the counters in the area, and that he put it in the smallest one, which is not the one on the island where the quest is taking place.

I think it would be interesting to communicate the info to the developers

Hi there.

Glad you got to the bottom of the issue and we can certainly do that for you. If possible would you happen to have a video you could provide for ... Read more