Anno 1800

Anno 1800 Dev Tracker




03 Oct

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys,

Thanks for reaching out - apologies for the response.

@Charliiiiie - are you also playing with one user on PC directly and another using GeForce Now?

And could you please confirm if our connectivity steps help at all?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for getting back to us @Gluiperd13 - I've removed the screenshot from your DxDiag for privacy reasons, however if it comes to it we will ask for these files via a private channel.

Are you currently using the most up to date drivers for your GPU (I was unable to confirm this as the date was cut off).

A new GeForce Game Ready Driver ver. 571.48 was released on 27th September - could you please ensure you've got this installed: (https://www.nvidia....

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @bradste71979

Thanks for reaching out and reporting this!

Does this continue after verifying the game's files too?

If so, could you please provide a video / screenshot example so we can take a closer look into this?

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @salinda1971,

Thanks for reaching out!

Anno 1800 should run fine on Windows 11 - we haven't had any reports to suggest otherwise.

If you do run into any trouble though, please do let us know!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there @DWPaks

Thanks for reaching out, apologies for the delayed response.

Are you in the middle of a game when these language changes occur?

Does this occur after verifying the game's files too?

And are there any trends in what you're doing in-game before these changes take place too?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for reaching out to us with this @blendmode!

I'm not too sure on the impact of Commemoration Day, so I've reached out to the team for some clarification on this, I'll let you know when we hear back!

As for your other points on construction elements, I'll pass these on as feedback.

Thank you!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for this @Synchronos357!

@KarlThorsten89 - would you be able to confirm or provide a screenshot before we merge these threads, just in case they need ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for reaching out and sharing your feedback on this guys, we appreciate it!

I've passed your feedback onto the team regarding the current loading speed.

Please continue to share your comments on this and if you believe any elements to be functioning incorrectly, please share a video and we'll take a look.

Thank you!


02 Oct

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@CyborgDynamic Hey there! Welcome to Discussions!

I'm sorry that you and your friend are having trouble getting connected to multiplayer. To start, I'd suggest that both of you go ahead and run through the troubleshooting steps here. If that doesn't help, then our next step would be to go through the guide ...

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Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@hundreAd1800 Hello! Thanks for letting us know about this issue. Just to clarify, if you have DLC 11 installed but are using GU14, this issue does occur? But if you don't have DLC 11 and are using GU14, this doesn't happen at all?

It does seem related to the known issue you linked from the Trello board. Hopefully, we can get some clarification about this and get this looked into. Thanks!

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@nowayy Hey there! Thanks for posting about this and bringing this to our attention. I can see why this would be frustrating and I'm sorry! So that we can inspect this more closely, would you be able to provide any screenshots or even a video clip from your gameplay showing this? If you decide to record a video, please upload it to a website like YouTube (Google Drive works too) and share the link with us here. Be sure to make the video public or unlisted so that we are able to watch it.

Thank you!

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@Synchronos357 @Wrzosek_ Hello! Thanks for providing this information and extra clarification for us. Hopefully, it helps clear up any confusion for other players if they c...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Spot on thanks for this @hundreAd1800 and the update, I've added your save and update to the investigation.

If we need any more information, we'll let you know!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for getting back to us @hundreAd1800, I've raised this feedback to the team so they can take a look.

If there's anything more you'd like to share or we can answer, please let us know!

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@Jericho2012 Hello! Welcome to Discussions!

I'm sorry that you are having this issue with the item not appearing. If you verify your game files, does this help fix the issue at all? Would you be able to provide us with an image showing this issue so we can take a closer look? Thank you!

...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey guys,

Apologies for the delay.

Thanks for sharing this here @Synchronos357!

@bazatron47 - just checking if you encounter this issue even ...

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Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for sharing another example @Iskander3001 - just checking in to see if you've been able to send us a save file as requested?

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Hey there guys,

Thank you for reaching out and reporting this to us!

To allow us to take a closer look, could you please share any example screenshots?

We can then also pass these onto the game team to investigate.

Much appreciated!

Comment
    Ubi-TheBerry on Support Forums - Thread - Direct

Thanks for this addition too @hundreAd1800, I've added this to the feedback we raised earlier.

Nothing from the team as of yet, but should we hear anything more on this we'll let you know.

Please let us know if there's anything more you'd like to share or think would be an improvement!

Comment
    Ubi-Perseids on Support Forums - Thread - Direct

@nowayy @Asterix201252 Hey! I'm sorry that you two are having this issue with the mail on Airships only delivering the entire load to one island. I'm not sure if this is work...

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