Anno 1800

Anno 1800 Dev Tracker




03 Mar

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Hey Yorky65, there's currently no such feature in the game. It's only possible to move single buildings.


01 Mar

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    Ubi-Nacho on Support Forums - Thread - Direct

@tsundak Hello there!

Thanks for posting, and providing this save file for us.

Would you be able to confirm exactly which limits you're seeing on your modules, if they differ slightly from the ones posted by ...

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    Ubi-Nacho on Support Forums - Thread - Direct

@tsundak Hi there.

Thank you for posting to discussions, sorry to hear you're having trouble with the docklands main wharf menu too.
 
The team are aware of this issue and are actively investigating. Should the team need any further information, we'll be sure to reach back out here.

If you have any questions in the meantime, please be in touch!

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    Ubi-Nacho on Support Forums - Thread - Direct

Hi @Asterix201252 @Humility925

Thank you both for adding your experiences of the battle cruiser's behaviour, when escorting a cargo ship.

If you're ab...

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    Ubi-Nacho on Support Forums - Thread - Direct

@sirharrypierce Hello!

Sorry to hear you've encountered another similar issue, where things appear in game that are part of other DLC packs.

Thanks for the provided screenshots and video, it's much appreciated.

We've reached out to the team to ensure this issue is reported. Please be in touch if there's anything further we can do for you in the meantime.

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    Ubi-Nacho on Support Forums - Thread - Direct

@ladystouflette Hello there!

Sorry to hear you're having trouble locating files for Anno 1800, and that your cloud save is not functioning.

To help us troubleshoot this issue, would you be able to let us know if you're launching the game through Steam, or Ubisoft Connect? Despite not being able to locate any of the files, are you still able to play the game by running it from your chosen launcher?

If you'd like to know a bit more about how cloud saves work in Anno 1800, please see our guide here. Hav...

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    Ubi-Nacho on Support Forums - Thread - Direct

@ablatis Hi there.

Thank you for posting, sorry to hear you're also having trouble with this visual bug during festivals.

This issue is still under active investigation. We'll make sure the screenshot you've provided us is forwarded on, too. Restarting the game will allow this banner to reappear, however we understand that this is a temporary workaround.

Please keep an eye on the News and Announcements section for more information...

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Well, I can tell you where the latest WIP version of the trailer is: on my PC, and it's shaping up very nicely :)


28 Feb

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@styleflix Yes, if you can still find one of the boxed "Königsedition", you can activate the keys to get the content of the Season 1 and Season 2 pass, that won't be a problem.
Since you already own the base game, though, it might be easier to buy these Season Passes separately on their own.


27 Feb

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Wow, I can't believe our idea for Season 4 just leaked on Reddit like that -.-


26 Feb

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    Ubi-Viral on Support Forums - Thread - Direct

@tevjan Hey! Thank you for your reply and sorry to hear that this issue is happening again.

What is happening when you are trying to create a support case?

We understand that these sort of issues can cause frustration, rest assured we want to help you resolve this.


24 Feb

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    Ubi-Milky on Support Forums - Thread - Direct

Hello again Harry, thanks for letting us know this issue is still present after the last update 13.2.

I will forward this to the team and we will get back to you and everyone else in this thread, should our QA team need any particular additional info.


23 Feb

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    Ubi-Milky on Support Forums - Thread - Direct

Hello @hwusam thank you for reporting this possible bug. In order to investigate this further would you be able to provide us with a video of this issue occurring in your playthrough?

If you are unsure of how to do this, please see our Anno bug reporting guide here >
https://discussions.ubisoft.com/topic/110789/how-to-report-a-bug-in-anno-1800/1?lang=en-US

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Hello mcetnar, thank you for your sharing your thoughts on this.
 
I will move this thread to our player General Discussion section of the forum as this issue has been confirmed to be working as intended when it was raised with the Anno team. We will move this thread to see if there are other players who would like to contribute to this too and so it can be seen by a larger audience and our devs.

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    Ubi-Milky on Support Forums - Thread - Direct

Hello @kaaptaany, thank you for your post. The portraits not unlocking after completing an achievement is an actual bug we are looking into at the moment. We hope to fix this in the future with a future update, I am sorry for any inconvenience caused in the meantime!

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    Ubi-Milky on Support Forums - Thread - Direct

Hello everyone thanks for getting in touch with us about these crashing issues when using DirectX12.

We understand that some of you expereince this when the game is been idle for some time. would you please specify exactly how long the game is idle for when the game crashes, so we may document this, as we had a previous report into this a while ago?

This guide contains the most common fixes for issues caused by Windows permissions, hardware, software, corrupted files and out of date drivers. If you haven't already done so, please follow each and every step in the guide to see if this can relieve some of the idle crashes on your system >
https://www.ubisoft.com/help?article=000061047

As issue was previously under investigation by the ...

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    Ubi-Milky on Support Forums - Thread - Direct

Hello everyone, I have looked into this issue and can see this may be resolved in a future update, thank you for bringing this to our attention, we won't need any further images of the portraits not unlocking for you.

Thank you for all your help, we hope we can update you on this soon.

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    Ubi-Milky on Support Forums - Thread - Direct

Hello everyone, thanks for recently posting about the UI issue you experienced with the Docklands and scrolling down the islands list.

Our team have been investigating this and understand that if you have 12 or more islands, you will witness the island's names become cropped. This issue is still being looked into now for a possible fix in a future update, but our teams will always prioritize major bugs first such as progression blocking bugs over others.

We will update you when we know more information to share on this particular UI bug, thank you.