Apex Legends

Apex Legends Dev Tracker




23 Aug

Hey everyone! We'd like to offer some insights on the earlier bug that resulted in players above level 500 not correctly receiving level up rewards following the launch of Hunted. The issue is now resolved.

Below you'll find more info on what our Live Team did to resolve the bug. We hope this provides more insight on processes in place and why sometimes these instances can take time to fix. Happy reading!

The Cause:

We have many different systems in our game that keep track of players levels, rewards, and overall progress in the game. In a normal situation, all these systems talk to each other and work in tandem, but when updating our level cap, some of these systems started to get mismatched. As a result, players would be able ...

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22 Aug

Comment

Originally posted by Respawn_Kalyrical

Hey everyone! Thanks for all your reports thus far!

Zoning in on one problem here:

Not receiving packs after levelling up past level 500.

As we tweeted, we're still looking into this. But I'd love your help in getting more profiles we can look into. Specifically for 2 scenarios.

Scenario 1: You did not get your Apex pack upon levelling to 502 (the first time you'll get your first pack after the level cap increase), and then subsequently every 10 levels after (within the levels of 500-600—the frequency of packs varies as you progress into each 100 level bracket). BUT you later found that you did get the packs. It's just that it came late.

Scenario 2: You did not get your Apex pack upon levelling to 502, and then subsequently every 10 levels after. AND you still did not get your packs.

Please let me kn...

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Hey everyone! Still seeing replies to this, and thanks everyone who submitted some cases and scenarios for us! We've got all the info we need for now <3

A small update posted on the Respawn Twitter on this topic: https://twitter.com/Respawn/status/1560035547426410496


19 Aug


18 Aug

Comment
    EA_Aljo on Forums - Thread - Direct

@AQ-SHARP 

 

When you create a case, you should get that option. Choose Manage My Account > Can't log in. That should give you the option for a callback or chat.

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Comment
    EA_Aljo on Forums - Thread - Direct

Hi there, @AQ-SHARP 

 

It looks like you need to contact an advisor for help with this. You should either open a case here and request a callback, start a live chat or use our ...

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This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.

Terms and Conditions

...

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17 Aug


16 Aug

Comment
    EA_Aljo on Forums - Thread - Direct

@Zhongz 

 

Twitter.com/eahelp would probably be the best place to watch out for that.

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Comment

Originally posted by La5anG

He may be a monster but he’s a monster with a point. She’s also got an exploit which lets her tap strafe at an impossible speed.

If you mean the shield heal instant activation, a fix is incoming.


15 Aug

Comment

Originally posted by ivanvzm

LMAO i swear I was so pissed yesterday when I kept being paired with rookies on gold lobbies. Some of them played the part so well!

I mean, if they were indeed a Rookie and they climbed to your current Ranking, it means they are definitely on their way up, or they are highly underrated. :shrug: