Apex Legends

Apex Legends Dev Tracker




12 Sep

This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.

Terms and Conditions

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I completely understand what you mean as I've been in this situation myself more than once for sure. Even though I usually play with a premade squad, having to explain to them where the best beacon is might take way longer than if we could simply put a ping for them on the map. I will pass your feedback forward to the team! 

 

Thanks, 

EA_CuervoAHQ


11 Sep

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Hey @cloudy420posin,

 

Unfortunately we can't help with bans here on the forums. If you feel like it wasn't justified, you can always reach out to our terms of service team, and they'll be able to take a look at this for you.

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10 Sep

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Dates have finally been announced. Duos is back September 17.

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Thank you. We appreciate your support and concern. 👍

EA_PulsarAHQ


09 Sep

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Hey @Su1rqn Apex tournaments should not promote tobacco, cigarettes or similar products. For more information, please follow the official Apex Legends community guidelines.

 

Spoiler Any requests or questions regarding th... Read more
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Hello @qkrtpdnjs2,

 

At the moment, the following languages are supported on Answers HQ: 

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08 Sep

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Hello @maycanbeyond,

 

At the moment, the following languages are supported on Answers HQ: 

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05 Sep

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Hi there,   The anti-cheat works for all the game modes in Apex Legends. If you encounter a player in-game that you believe might be cheating, please continue to use the report features in-game as all these reports are reviewed and actioned accordingly,   Thanks,  

EA_CuervoAHQ


04 Sep

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    EA_Lanna on Forums - Thread - Direct

Ok, I understand, thanks @gerneralcat

 

As ToS confirmed the timer is meant to be timed out, it's no longer about appealing a ban but about being able to get into the account. A change in the case categories is needed as the ban categories will only route you to ToS. 

 

I've prepped a link for you. Can you try ...

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    EA_Lanna on Forums - Thread - Direct

Hi @gerneralcatm

 

That second email looks like it's from ToS and not the support team. You'd need to connect with the support team. Did you select the same contact options?

 

- EA_Lanna

 

(Edited to add a bit but removed it to post it in a separate post in case it'd get missed)

Lanna.png____________________________________________________________


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03 Sep

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10/10 reaction. GGs.

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Hey Legends!

As you may or may not know, we recently announced the new mode Trios Revival! 

If you are unfamiliar, here is a snippet of a recent blog outlining Revival:

Stay in the game longer with Revival: a new twist on respawning without banners or respawn beacons. As long as one squadmate still stands, you’ll automatically respawn based on a timer until the fourth ring. But it’s never that easy. Your respawn timer will increase with each death and each round; and if you and another are both down, you’ll respawn together with the earliest timer. Any living squadmate can spe...

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    EA_Lanna on Forums - Thread - Direct

Hi @gerneralcat

 

Ok, if ToS confirmed the ban is meant to have timed out by now then it's something on the account side. Our support team will need to pull up the account and check it out. Use these steps to connect with them for help with this: 

They'll let you know what can be done from there and do their best to help. 

 

- EA_Lanna

Lanna.png... Read more
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@D9Nitrix,

Hopefully they'll respond to you soon. I unfortunately can't forward an email address. When did you email them?

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
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    EA_Lanna on Forums - Thread - Direct

Hi @gerneralcat

 

I'm not sure what might be happening there. Our Terms of Service team could take a look into this if you reach out to them. Fill out the webform using the steps in this guide: 

- EA_Lanna

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Hey @D9Nitrix,

 

We have an article regarding Apex Legends tournament guidelines, and if you have any further questions theres an email address at the bottom you can reach out to. Standard smile...

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