For Honor Dev Tracker

Hi BadMoonHowler!

Sorry to hear you have issues matchmaking. You mentioned getting an error message, what is the error code on that message?

Thanks!

Hello!

Sorry to hear you have issues enabling the color blind mode. Could you please try verifying the game files?

Thanks!

Pleased to see this helped and you're back up and running

Sorry for our delay in getting back to you.
The feedback has been passed to the relevant team.

Going through the steps found here should resolve this Turronyatta

It can take up to 24 hours for purchases to go onto accounts, especially during busier periods.
If you have still not received it after this time, can you please contact us via Facebook PM or Twitter DM and include a fullscreen uncropped screenshot of your email receipt, as well as a screenshot showing the battlepass locked in game.

Hi AteMyBanana!

As this is an older game, it does not officially support PS5 controllers.
You can find a list of supported peripherals here

Hi lokasik!
Can you get your friend to go through the steps listed here
If they still have the same issue after this, can you get them to contact us via Facebook PM or Twitter DM with a screenshot of their ports forwarded and we can look deeper into this

Hi there, sorry you are still experiencing these performance issues drops in game. While I understand you may have already completed some of these steps, could we ask that you have attempt our basic troubleshooting steps as outlined here.

If you are still experiencing this after completing these steps, could you please provide your system reports as advised in the FAQ guides below :

Generating a D... Read more

Hi there, sorry you are experiencing these connection issue while playing your game. If you have already completed our troubleshooting steps could you please provide us with further details of your network settings directly through our "Live Chat" service when this is available or via our social media accounts on ... Read more

Thanks for updating this query and sorry to hear some of you are still not able to access this content. Our game team is currently investigating why this is still affecting some players so please keep an eye on our official website along with these forums and our social media outlets for further news as it it made available. In the meantime, please try verifying your game files or restarting game clients if you have not already done so.

Hi there, sorry you are experiencing this issue while launching your game. So we can look to getting this resolved could we first ask that you have attempted our basic troubleshooting steps as outlined here.

If you are still receiving this error after completing these steps, could you please provide your system reports as advised in the FAQ guides below :

Generating a DirectX Diagnostic Report ... Read more

Hi there, apologies for the slight delay responding to your query. If you still require assistance with this issue could you please work through the steps outlined here then contact us via our social media accounts on Twitter / ... Read more

Thanks for providing this in depth feedback and sorry to hear you are experiencing these connection issues to certain parts of our game. While I understand you are advising you have worked through most connectivity troubleshooting steps, could I just confirm you have completed the steps outlined here. If you are still unable to connect to this service could you please ... Read more

Hi Fouad.02,

To help us take a look into this for you, please speak with a Support Agent through one of the channels below:

• Ubisoft Support Twitter
• Ubisoft Support Facebook
• ...

Read more

Thanks for reporting this to us, Drakkuru, and providing the update with further details.

This is something that the team are aware of, and to help us look into this, would you be able to provide a video of this occurring?

Hi piotrpiotzki,

Thank you for reporting this to us.

Will this for instance occur when starting the game for thee first time, or does it only happen after multiple sessions?

If you haven't already, the first thing we'd advise is running through the PC Troubleshooting steps in the guide here.

Hi friday_mortimer,

We're sorry to hear that's been your experience.

If you'd like to request a refund for a purchase on Xbox, then you need to speak with the Xbox support as the purchase will have been made through their store.

For the disconnection issue, what error messages are you getting?

Hi DeMacshack,

Thank you for reporting this to us, we're sorry to hear that's been the case.

The first thing we'd advise, if you haven't already, is running through the PC Troubleshooting steps in the guide here.

I'm going to go ahead and moved your thread over to Support.