Rainbow Six Extraction Dev Tracker

@jameswhitew0lf Hi there, I'm sorry to hear this! Can you please go through our Xbox One basic troubleshooting steps to see if these issue with audio loss and freezing resolve?

@dz-mo Hey there, I apologize that you're running into these disconnects while playing Rainbow Six Extraction. Can you please first have a look at the steps in our PC Connectivity troubleshooting guide, to see if these errors stop?

@cyborgchimp That is indeed strange. We have reported a similar issue in Rainbow Six Siege, but not Extraction.

Since I've not seen any other players report this, I'd first like you to go through our basic Xbox ...

@jaggedmerc Sure, please do keep us updated!

@teshtube I apologize that you're running into these connectivity errors, as well. Can you confirm the platform these errors are happening to you on?

@catnipsniffer Hey there, thank you for also sharing your experience here. We're investigating some similar reports to you and @Thicccr_Than_U's issue. Can you please...

@survivor_m Hi there! Have you made sure your graphics drivers are fully updated?

@tacozu Hey there! I'm sorry to hear you're getting this error. To confirm, are you joining players on other platforms and playing with Cross-Play enabled? If so, could you test to see if you both encounter the same error during multiplayer with it disabled?

@chromaticrush Glad to hear it. Our teams will continue to assist further. Please don't hesitate to reach back out here should you encounter any other issues.

@sbee-net Sorry to hear you still do not have your charm. Please reach out to our Support Team via our Support Website or ...

@cyborgchimp Hey there, I'm sorry to hear this! Are you also experiencing stuttering when this happens?

@hasan19811028 Hi there, have you attempted to update your graphics driver?

@acekilla61 Hey there, have you tried to do a clean reinstall of your graphics drivers? You can find the instructions on how to do so for whichever graphics card you have:

AMD
...

@shaggytoph Thanks for your help here!

@lexine93_lv Sorry to hear this. At this point, I'd recommend that you reach out to our Support Team via our Support Website or ...

@aie_7 Hey there! I'm sorry to hear you're experiencing crashes while playing Rainbow Six Extraction. Can you please first take a look at our Basic PC Troubleshooting guide? These steps can rule out many of the most common issues on PC.

If you're still experiencing crashing after these steps, let me know, and I or a colleague can create a support case for you, as we'll need to get some system files (...

@o5crafting Hi there! If you're having issues launching your game, I'd suggest first that you go through the steps in our PC Troubleshooting guide to see if they help with this. Please also make sure your game and launcher are on the same drive. You can find more information about how to locate that information ...

Hey @vaderjohan01

Please can you post a screenshot of the error message you are seeing and let us know which driver version you are on?

@iceblazewinters Hey there, and thank you for reaching out to us on the forums about this! I'd suggest checking out our article here about what content cannot be shared across platforms in Rainbow Six Extraction. Please let me know if you have any further questions.

Hey @theinfinitered

Thanks for reporting this and I'm sorry to hear that the controls aren't working when customised.

Does it work if you only change the aim button and leave shoot as default?