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Hey all,
For this error code, please can you try doing the port forwarding steps provided here on your network to try to prevent this happening?
Hey all,
For this error code, please can you try doing the port forwarding steps provided here on your network to try to prevent this happening?
Hey @venom-24k
We don't have any known issues with the wall reinforcement animation but I can pass on your feedback about this to the game team to review the animations. Hope you're still enjoying the game anyway?
Hello @skeleton-forces thanks for getting in touch with us and sorry to hear of your missing order and double purchase.
I can see you have started a support ticket with us, so an agent should respond to you shortly. Please keep an eye on your email inbox, for any messages from us, as we will need to verify your account first for security reasons.
In the meantime, please make sure to let us know the following through your private support case, so we can check this on your account >
- Your order/s transaction no. Usually found on the Ubisoft Store, or confirmation email we send you after purchase
- A Screenshot of your order, from your Ubisoft Store 'My Orders'
- Price paid and currency
- Date of purchase
Once...
Hey,
I'm sorry to hear you haven't received the correct version of the game with your pre-order. I have read your chat with the Xbox Ambassadors / Independent Advisors on the link you provided but you may be better off contacting Xbox Support directly here, rather than on a public forum, as I imagine they would have the ability to look into this and see what is on your account and see what you have ordered, which maybe the other forum support you have spoken to couldn't do.
Ubisoft Support aren't able to look at your Xbox account, orders, or add things to your Xbox account I'm afraid.
Hi @mostafafawaz , thanks for coming back to me with your system specs - I really appreciate that!
I've noted you're on a laptop, which is exactly the situation that we've seen the game not using the correct graphics chipset - it is likely the game is trying to use your Intel UHD graphics rather than your Nvidia card. As mentioned in my response, please see ...
@papagodzilla64 Good day to you, and apologies for the delay. I am moving your post over to our Player Support section to be further assisted. Thanks for your patience!
Hello everyone! In case anyone is still experiencing difficulties with the Vsync, I have moved this thread to our Player Support section.
@tb-kazo Hey there, and thank you for your patience. I am moving your post to our Player Support section of Rainbow Six Extraction. From there we should be able to further assist.
@b7382 Sorry to hear that! If you change the system language to English, are you able to run the game?
Apologies for any confusion or frustration. Your feedback on mouse and keyboard support for consoles has been forwarded to the team.
In the meantime, you can find a list of supported peripherals in this FAQ.
@dry_b0nez Thanks for trying that.
Could you create a support case and submit your ...
@viscenti Thanks for reaching out and providing so much information!
I took a look at your system files, and I noticed you have a lot of startup programs. Could you disable some of those and see if the issue persists?
I've also seen some other folks with RTX graphics cards have crashing issues on their recent drivers. You may be able to solve the issue by rolling your drivers back a few months. You can find those drivers on the ...
Hey @admiral-casual, welcome to Discussions! I'm sorry to hear you've run into this issue installing the game.
First of all, I recommend running through the steps in this FAQ. There are a couple different things that could be messing with your download, but this should account for most things.
If you're still unable to download the game after those steps, please let me know!
@issacdeezsnuta Hey there! I'm sorry to hear you're haven't received your cosmetics. To better assist, I have a few questions for you.
Could you clarify which objective you're trying to complete, and which skins you're trying to get? Are those cosmetics listed as a reward within the game? Any screenshots or video of this would be useful.
@jaggedmerc Hey there, sorry to hear you're seeing FPS issues in game. Just to confirm, this seems to happen randomly? How often does it occur?
Please also ensure you've completed all the steps in our basic PC troubleshooting guide. That should rule out a number of potential causes for this issue.
Hey folks, apologies for any frustration caused by these issues.
As this has to do with Xbox Game Bar, I recommend reaching out to the Xbox support team for further assistance. Please feel free to update this thread with any information they provide, and let me know if you have any other questions or concerns.
Hey @thicccr_than_u, welcome to Discussions! I'm sorry to hear you ran into this issue. This definitely sounds distressing.
Do you know if you activated Vigil's cloak just before this issue appeared? If so, were you doing something else such as vaulting or swapping your weapons at the same time?
Also, do you have any video of this issue occurring?
Hi @dar4kc61, sorry to hear your game is crashing.
Please do note that these are our English forums, so I will respond in English and you would want to translate further responses. You can also post on our French forums, where our French support team will be able to assist.
As for the issue, I recommend that you go ahead and run through the steps in our ...
Hi @braxxco, welcome to Discussions! I'm sorry you ran into this issue.
This issue has been reported to the team, and they're currently investigating. Do you happen to have a video of this issue?