Rainbow Six Extraction Dev Tracker

Hey @medara, welcome to Discussions! That's definitely a weird issue.

It looks like you're playing on PC, is that correct? If so, I recommend completing our basic PC troubleshooting to help rule out some potential causes of the issue.

Should the issue persist, please ...

Hey @skylamwai

I'm sorry to hear you have been failing to connect to games. I know you mentioned your NAT Type is Open but for this error code, please could you try forwarding ports mentioned in this article please.

You may also want to try disabling any other background applications that you have open that you don't need, to see if they are causing a conflict.

@rumfish1 Hi there, welcome to Discussions!

I appreciate you reaching out to report this issue. Did you happen to get any video of this happening? Which map was this on?

Hey @gnomerchaun, welcome to Discussions! I'm sorry to hear you've run into this issue, and that it's crashing your entire system.

I see you've already reinstalled the game, but have you reinstalled Ubisoft Connect as well? If not, you can find steps to do that in this FAQ. Ubisoft Connect is in charge of synchronizing achievements, so it could be an issue with the program rather than the game.

Please also go ahead and complete the other steps in our ...

Hey @llustrious

Just to make sure, please can you follow the steps in this article to set the correct GPU, not just disable it.

Also, ...

Hey @hteiknokeelf

I'm sorry to hear your game is stuttering or crashing on startup. Please can you just confirm the steps you are taking to disable the integrated GPU?

Please note, we can only say laptop cards may be possible to use on the system requirements, though, we can't guarantee them to.

Hey @onix258

I'm sorry to hear your game is stuttering a lot. Please can you check through the steps in this article and see if there's anything you haven't tried yet, as we just need to rule out any of the most common causes of issues on PC first of all.

There is also some more steps found in ...

Hey @reflectedmemory

I'm sorry to hear that others could hear your voice, but thanks for the report. Do you know if this happens every time or if it was a one off?

Also, was it just you they could hear, or the full party?

Hey @dodeberg

I'm sorry to hear that's happening and thanks for the information you have provided so far. As it's related to BattlEye, you could maybe try reinstalling BattlEye to see if that helps, though, I found something on their website ...

Hey @theash85

I'm sorry to hear that you got disconnected from a game and lost the time and XP from that game and got a 5 minute penalty. There shouldn't be any other penalties for you, other than if you keep disconnecting and getting the abandonment sanction in a short period of time, then the time limit may increase from 5 minutes.

Hey,

I'm sorry to hear you are both affected by this. We are currently looking into reports of this, as it hasn't been happening for everyone and not when tested on our own consoles, so we are looking into accounts to see if there's something there that may be causing it. I've forwarded on both of your account details to help with the investigation.

Hey,

Could either of you check to see if the option is only disabled in Full Screen Mode? If you switch to Windowed Mode does it become available?

Glad to hear that @blastermaster73

Hey @blastermaster73

I don't often change buttons on controllers myself, but I did find it pretty awkward to do on a different game myself recently where I had to keep moving pretty much every button due to moving one thing that ended up sharing with another button, then that one shared with another button, and so on, so I think I understand where you're coming from with this.

Do you think it would be easier and less confusing if there was an option for custom controls where the list of commands is shown but everything is blank (no button assigned), and ...

Hey @ch4rly924

As @BlasterMaster73 was referring to, these are the steps to follow to switch to the dedicated Nvidia GPU:

- First, open the Nvidia Control Panel. One way to do that is right-clicking on an empty space on the desktop and choosing Nvidia Control Panel from the menu. 
- Navigate to ...

Hey,

I'm sorry to hear your games are crashing. Please can you both try the steps found in this article to try and help resolve it.

Also, please have the game installed on the consoles main HDD rather than an external one, just in case you do use an external drive too.

@Nicholas532 Hey there! Sorry for the issues. I checked out your support ticket to ensure it is in the queue and noticed you are getting Juliett 000000143. If you link your Xbox account to your Ubisoft account before launching the game, this should resolve the issue. You can link your accounts through either the Xbox Ubisoft Connect app or on our page here.

...

@camperkira Are you also receiving a Vulkan error when trying to launch Rainbow Six Extraction?

Please post your PC specs here as well so I can better assist.

• Example: Windows 10 Home 64-bit (10.0, Build 16299). Intel Core i5-8350U CPU @1.70 GHx (8 CPUs). 8192MB RAM. NVidea GeForce GTX 970

@moothat Welcome to the forums. I'm sorry to hear that the rewards from the Unite Front bundle have yet to appear in Rainbow Six Siege and Rainbow Six Extraction. It appears the rewards are taking a significant amount of time to show up for other players. At this time, I recommend waiting 24 hours for the items to appear. I sincerely apologize for the delay. Let me know if you still have not received the items, and we'll take a closer look at this for you.

@Snuffaluffa @TinkerNW @KiwiKuchen-exe Welcome to the forums. I am sorry to hear you are also having similar issues loading ...