Rainbow Six Extraction Dev Tracker

@theash85

No problem. I hope this doesn't become a persistent issue for you but if that is the case please let us know and we'll be happy to offer further assistance.

Thanks.

Thanks for the info.

As confirmed above the drops are random so you may need to attempt these more than once to obtain the skins you're looking for. I hope you're able to obtain the skins you're looking for soon. Cheers!

Hey there folks.

Thanks for your reports so far on this issue.

The team are aware of this issue and it's under active investigation with both ourselves and NVIDIA.

We do apologise for any inconvenience caused as a result of this whilst we're working on a resolution.

@dry_b0nez

Thanks.

I can see one of my colleagues is handling this case with you. I hope we're able to resolve this issue for you as quickly as possible.

Hey there folks.

Sorry to hear about your issues with crashing/freezing.

If you have attempted all of the steps suggested above by Ubi-Plush and the issues have persisted please also check this thread, in particular the the post by Ubi-Keo.

If after doing so you are still experiencing issues please let us know and we can create a support case for you to submit your msinfo and dxdiag files to us for further investigation.

Thanks

...

Hey there.

This is very likely because your subscription lapsed based on your description of the issue. We can assist you with this but to do so we'll need to discuss this with you via a support case.

I have checked your account and I can see you have a support case open with us already. A member of the team will get back to you as soon as they can on this case, alternatively you can also reach us via live chat during our opening hours.

Thanks.

@Alexaman10 @arx_fatalix Thank you for bringing this up. PC players who own the game via Game Pass will be able to unlock all achievements and challenges from the Ubisoft Connect client. Game Pass achievements, however, will not progress while playing on PC.

@beuneu Hey there, thank you for this update! That is indeed a strange issue.

Please reach out to our Support Team via our Support Website or ...

@richman84 Hey there! Can you let me know if this is happening on all maps, or just some? What platform are you playing Rainbow Six Extraction on?

@azure_t Hi there! We are not showing any issues server-side on our end at this time. If you're still encountering this error, please first have a look at our PC Connectivity Troubleshooting guide? These steps may help you to connect properly.

@buzi-lolo Hi there! I'm sorry to hear you're having this issue with the Radeon software. Have you attempted a clean reinstall on your software? This could help this issue.

If this does not solve this crashing, I'd suggest checking out our PC Troubleshooting guide.

If you've exhausted your troubleshooting, please reach out to our Support Team via...

@viscenti I'm very sorry to hear that after all your troubleshooting, this issue persists.

At this point, I'd recommend that you reach out to our Support Team via our Support Website, ...

Hello @miw-nimhy @XoXT4cTiCsXoX @MrRum_ , and thank you for reaching out on our forums about this.

I'm sorry to hear you're all experiencing these crashes on launch. Please first make sure your game and the launcher are installed on the same drive, as we've had similar reports of this causing a c...

@squad_z Hey there, I'm sorry to hear you're experiencing these crashes! If you haven't already, please have a look at our Basic PC Troubleshooting guide?

Please also make sure your game and launcher are installed on the same driver, as having them on separate drives can cause issues like this.

If this does not solve your issue, I'd recommend that you reach out to our Support Team via our ...

@jaggedmerc Thank you for this update. I am glad it is stabilized in "recommended" settings for now, however, if you'd like to look into this further, you can always reach out to our Support team via one of the channels listed below so that we can get a better look into your system.

...

@tapczan_ Hey there! I'm sorry to hear this. Can you please let me know if you're getting any specific error messages?

@kjinlokm I am so very happy to hear this, thank you so much for the update. Happy gaming!

Hey, folks! Thanks for all these reports of getting stuck in the air lock between sub-zones. I'm sorry to hear you've all faced this issue - that sounds very frustrating, given that you are left with no choice but to abandon the mission and are left with an MIA operator!

I can confirm that our teams are currently investigating this, and all the reports here in the forum thread have been shared with them.

If you face this issue, please answer the questions below, so we can add your report to our investigation.

1. Which map did this happen on?
2. What difficulty were you on? Moderate, Cautious, Severe, or Critical?
3. What were the objectives in the subzones prior and after? These can be seen on the map.
4. Were you playing solo or in a squad?
5. How long did you wait to see if the door opened?
6. Do you have a video clip of this happening? (This can be uploaded to any video sharing website of your choice, and then link to...

Hello there!

I'm sorry to hear that you've encountered some trouble whilst playing Rainbow Six Extraction, @WakenUP.

Please note that "Naming and Shaming" is against our forum rules. I have now edited your post to remove these details. I recommend that you take the time to take a look over our forum rules here.

If you would like to report a player you have encountered in-game, please use the in-game reporting feature. To do this, please go to the "Squad" tab and select the player you would li...

Hey there @ubernyuber , thanks very much for pointing this out. I agree that the wording doesn't seem right, given the eventual solution - I've passed on your feedback about this to our teams to look into further internally. Thanks also to @Azaux for your insights!

Sorry for the inconvenience while we look into this - let me know if you run into any other wonky studies, or any other issues, in the meantime.