Rainbow Six Siege Dev Tracker

Hey @J11121112111,

Apologies for the delay.

Our investigation into this is still ongoing.

When more details are available, we'll share them here.

Thank you for your patience and apologies for the inconvenience caused!

Hey @Koptrocho,

Apologies for the delayed response.

As below - if you're still unable to unlock the 'Meat Wall' trophy, please could you capture and share a video of the requirements being met?

We can then take a closer look.

Thank you!

Hey @Cheka,

Apologies for the delay.

Thanks for sharing this feedback on the map and operator banning phases.

We'll pass this on to the team for their consideration.

If there's anything more we can assist with, please let us know!

Hey @dillyown,

Apologies for the delay.

How are you getting on?

If you're still having issues, may we please know the specs of the PC you're using (GPU, CPU, RAM, OS, Laptop / Desktop)?

And does this continue when performing a system file check? As this will scan for / repair any damaged OS files.

Hey @ToTheWallz,

Thanks for reaching out and apologies for the delay.

We have been experiencing some server issues but everything should be up and running at the moment.

If you're still having issues, please could you ensure that you've completed all of the steps in our ...

Hello @Top-Hat-Catfish,

Apologies for the delayed response.

We are a lot busier than usual across all of our support channels and there is a delay while we work on responding to everyone's queries.

During this time we kindly ask that you remain patient at this time and we'll respond to your case as soon as we can.

Thank you!

Hey @Y0G-SOTHOTH,

Apologies for the delayed response.

We are a lot busier than usual across all of our support channels, at this time we kindly ask that you remain patient at this time and we'll respond to your case as soon as we can.

As this is an account query, I'm afraid we'd be unable to assist with this via the public forums.

If you do have any other questions though, please let us know.

Thank you!

Hey there @Poo_Blues17,

Thanks for reaching out, apologies for the delay.

How are you getting on?

Have you also tried deleting the GameSettings.ini file?

It will be recreated when the game is next launched.

Let us know if this helps!

Hey there @done-period,

Thanks for reaching out, apologies for the delay in getting back to you.

How are you getting on with this?

Are you still having issues?

If so, have you tried reinstalling the client to another drive?

There's also some further troubleshooting steps we'd advise ...

Hey guys,

Thanks for reaching out.

I'm afraid that temporary bans are issued by an automated system.

These can not be lifted, including by Ubisoft Support.

If disconnections are something you find happen regularly, please ensure you've completed all of the connectivity steps for your platform.

Do let us know if you have any further questions at all.

Thank you!

Hey @SkullScout, thanks for contacting us.

I'm sorry to hear that you're encountering a Synchronization failure when trying to play Rainbow Six Siege.

Could you tell us if the issue is persisting on your side, please ?

Hey @Padilha_69 , thanks for contacting us.

Sorry to hear that you didn't get the rewards from the Battle Pass.

All the missing rewards should have unlocked after the latest update. I would advise you to check your inventory to confirm everything is there !

Hey @Lupin64, thanks for contacting us about Caveira skin.

The issue is currently being investigated by our dedicated teams. Thank you for the report !

Let us know if you have any other questions.

Hey @deathskull2901, thanks for contacting us.

Rainbow Six Siege supports crossplay between PlayStation and Xbox consoles, and between PC, Stadia and Luna. This means you can matchmake with others who are playing on compatible platforms. 

This explains why you don't seem to be able to invite you friend.

Hey @GG-BWpanda, thanks for contacting us.

Sorry to hear that you've encountered an issue during one of your games.

In order for our teams to investigate, would you be able to contact us through our support website ?
They will gladly ...

Hey @anji_st, thanks for contacting us.

Sorry to hear that you can not invite others in a party.
It might have been because of server degradation on our side. Could you tell me if the issue is still happening please ?

Hey @cptpinkman, thanks for contacting us.

I'm sorry to see that you've received a temporary sanction after the server crashed.
The sanctions are handled automatically and can not be removed manually due to our systems.

Let us know if you have any more questions.

Hey @Elcnuhhayfoog, thanks for your answer.

We apologize for the delay. Our teams are met with a large amount of contacts, so it may take some time before you get an answer. Rest assured that they're doing their best to reply as soon as possible.

I would also advise you to refrain from creating more cases, indeed, it adds up to the contacts received and will not make your first case be treated faster.

Hey yall, if you have observed any issue with Cross-progression on your account, any item missing in between platform. Would you please contact us thr...

Hey @GANYUUUUUUUUUU, thanks for contacting us.

I'm sorry to hear that you're having crash issues with the game.
Would you be able to record or take screenshots, so we can see what error you received before crashing ?
Oher wise, I would advise you to follow our general troubleshooting guide, which should help you in your ca...

Hey @Behind-You-UwU, thanks for contacting us.

Sorry to hear that you didn't get the remaining rewards after the Battle Pass got gifted to you.

All the missing rewards should have unlocked after the latest update. I would advise you to check your inventory to confirm everything is there !