Rainbow Six Siege Dev Tracker

Hi there @Turtleblade223 I do see your case is still open for our team to look into. I apologize for any delay, as our teams have been tackling all tickets that have come in.

Hi there @sille0403 sorry to hear about this issue happening when selecting to keep playing as a team. This issue has been passed on to our devs who are investigating! I appreciate your patience in the meantime and please let me know if anything changes.

Hello there @FrmDaBurbs. Please note that this post is dated November 1st of 2022, in which the cross-progression features were not quite the same as they are now. Following the December release of Year 7 Season 4 it is now possible to share progression between the different platforms with updated information here. I would kindly ask that you remain civil towards staff here on the forums, and if anything is not working as it should ...

@Hades9288 thanks for getting back to us with your resolution for this issue and please let us know if you run into any issues with accessing your game in the future.

@Lie-nus thanks for dropping a link! @emeraldheartly please let us know how things get on.

@Deckard-Shaw I see your latest case opened now and a teammate will be able to review your ticket and get back to you as soon as possible.

Hi there @PCNking and welcome to Discussions. If I understand your issue correctly, are you seeing lag or a delay in your gameplay? We do have a dedicated guide here for improving connectivity to the game's online service. Please let me know if you see any further issues or if I may have misunderstood any part of your issue and I am happy to check i...

Hi there @Brinyjoker0. An authentication error will show if the Ubisoft account that is logged into your Ubisoft Connect launcher is not the same account you used to originally activate your PC copy of the game. I am very sorry to hear that the correct account may have been closed. If you only recently started to close your older Ubisoft account please check your emails within 30 days of the closure to find an option to cancel your account closing. Logging back into the older account (if it still exists) should help to resolve the error message.

@Xainly awesome, happy to hear your items have arrived on your account now! Please let us know if we can look into anything else.

Hiya @Daaaan1243 thanks for reporting this to us, sorry to hear about how frustrating this has been! This issue has been raised to our game team who are investigating to find a resolution. I appreciate your patience in the meantime and please keep a watch in the News & Announcements for any game upd...

Hi all, apologies for the delayed response on this thread. As mentioned by Ubi-Milky, this issue is being tracked in the thread here >> https://discussions.ubisoft.com/topic/182158/

For the best resolution to this issue please follow the instructions marked as the best answer in the thread above. When opening a support ticket please keep in mind there may be a small delay as our teams tackle higher than normal contact volume; however, your ticket will see a response as quickly ...

Hey there @Fade_Is_Goated @spacierRabbit40 thanks for reaching out, sorry to hear about this error showing. This is an issue that has been reported to our teams who...

Hey there @florent-fa12-12,

Welcome to the Ubisoft Discussions.

As these are our English speaking forums, please could you translate your post so we can see how we can help?

Otherwise, you're more then welcome to reach out to us via our ...

Hey @emeraldheartly,

Thanks for reaching out to us with this.

Does this happen on any map after switching sides?

Have you ensured your drivers: (https://www.nvidia.co.uk/Download/index.aspx?lang=en-uk) are up to date too?

Hey there @kraazyyyyy

Thanks for reaching out.

Please could you explain the issue further?

Did you receive a warning that you'd be abandoning the match without ever connecting?

Did you receive any errors at all?

Has this happened before / since?

Hey @bb_Eazy,

As per our previous response cross-play is not currently supported between PC and console.

You would both need to be on PC or console to play together.

More details can be read here.

Thanks for reaching out too @PyroManiac5-0 !

As above, this has been passed on, no news yet but we appreciate players reaching out!

Hey @ItzDomble2,

I'm sorry to see you've had issues being disconnected in-game.

While we're unable to lift any temporary bans, we'd be happy to assist you with these disconnections if you find they're happening often.

Please could you ensure you've given the steps in this guide a try if you haven't done so already and let us know how you get on?

Thank you!

Hey there @Semi-Senioritis,

Thanks for reaching out, apologies for the delay and to hear you're experiencing performance issues.

How are you getting on with this?

Have you attempted any troubleshooting steps since this began, including verifying the game files too?

Hey there @crocsTM,

Thanks for reaching out, sorry to see you're having issues.

Please could you try disabling / enabling cross-play and let us know if this helps at all?

Please ensure you're running the most up to date version of Ubisoft Connect too.

Thank you!