Rainbow Six Siege Dev Tracker

Hiya @Ineedhelp652 and thanks for contacting us.

@Hades9288 Said it all, cross-play is only available in between PCs on one side, and consoles on the other side.
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Hey @KMDavis73075, thanks for your answer.

I'm sorry to hear that you're still having issues loading the website.

Have you tried with your mobile connexion to see if you manage to load it ?
What happens when you open it from an incognito window ?

Hey @Da-Raven! I see that you have already been in discussion with our support team via live chat. If there is anything else we can help with at this time, please let us know. Thanks!

Hello there @VZB227, and greetings to the forums! I am sorry to hear that you have not been able to purchase anything from the Ubisoft Store after trying these solutions. If you have not done so already, I would suggest reaching out to our support page to talk with a Store specialist one-on-one, as we are limited to discussing transactions here. Please know that our team might be dealing with higher contact volume, so response times might be longer than average, but rest assured a member of the team will get back to you as soon as possible. If you have any other ques...

Hey there, @Kataki_TLM! Apologies for the belated message. If you have also exhausted the additional steps shared in our connectivity troubleshooting guide and continue to receive the same error message, please keep us posted by reaching out to ...

Hey @V0LTlQ! Welcome to the forums! I would ensure you have the correct accounts linked together by checking the connected account under your account information. If you are certain that there are no secondary accounts that may be linked, please reach out to us on our ...

Hey @ArrakiSS, thanks for contacting us. We apologize for the delay.

I'm sorry to hear that you've been experiencing FPS drops in game.

Could you please make sure to follow all the steps from our troubleshooting guide on PC?

If the issue persists after that, would you be able to send us your system files in a new case ...

Hey @ChinaBat and @Sib3riX, thanks for your answers.

I'm sorry to hear you have been waiting for a resolution. Our teams are doing their best to come back to you as soon as possible despite the high volume of contact we receive.

I made sure to check that both your cases were still on track with our teams, and you should receive an answer...

Hey @Hamster333sk, thanks for contacting us.

I'm sorry to hear that the cross-progression didn't seem to work on your account.

Could you please reach out to us through one of our private platforms ?
They're available on Twitter, ...

Hey @CazzDeer, thanks for contacting us.

I'm sorry to hear that you can not find your elite skins any more.

Could you please contact our support team on one of our platrforms ?
They're available on Twitter, ...

Hey there @pawkro1201 and @Prelude1981,

I'm sorry to hear that you're experiencing this error code when trying to launch the game.
Can you tell us if the issue persists after yesterday's patch ?

Hey @Theios_Nikolhs, thanks for contacting us.

I'm sorry that you're missing some of your PS4 progression after the merge happened.
You mentioned contacting our support and that you were still waiting for an answer.
We've encountered a high volume of contacts lately, and our teams are doing their best to get back to you as soon as possible.
In the meantime, I would advise you to answer on the case with a list of the items you are missing. This will greatly help our teams investigate your issue.

Let us know if you have any more questions.

@Sib3riX Hi there

I am sorry about that! I can understand the disappointment.

Our team is doing their best to get back to everyone as soon as possible.

@ElCisneros10 Hi there and welcome to the forums

I can see that you have already received a reply from our support team.

Your friend will need to contact us themselves, so we can help them out. Please let them know, thanks!

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Hello there @L-E-G-47_AyAnnS thanks for bringing this to our attention with this trophy. I apologize for this getting in the way of platinum-ing your game! I do see you mention killing an enemy with the breach charge. Just to make sure - did you receive an on-screen notification of the breach assisting the kill? If you can pull off trying it again I'd suggest making sure that the blast itself is the main killer (as opposed to finishing them off after with another weapon).

Hiya @Skidddelido thanks for reaching out on Discussions. I do see your open ticket and you can rest assured an agent will be back in contact on your support case as soon as possible. With some higher than average contact volume there may be a delay so I appreciate your patience with their investigation into your purchase.

Hello there @Guhsz1r45. We are happy to help look into removing a linked Xbox profile from your Ubisoft account - even if you do not have access to the Xbox gamertag. Please create a new support ticket so our teams can review as soon as possible.

Hi everyone, thank you for your patience with this error! For anyone seeing this following a more recent update could you please ensure the following:

• Your C Drive has at least 50MB of free space. While you do not have to install the game itself to C, please make sure there is sufficient space left on the drive
• If any files have been manually encrypted in the following space please un-encrypt the files: Users\username\AppData\Local\
  • For Windows users you can reverse a file encryption by right clicking the file, selecting Properties then Advanced options from the General tab. Uncheck the 'Encrypt' box.

Please let me know if the workaround does not resolve this error and I will make sure the teams are aware.

Hi there @Mudin @Tras-Ego thank you for your patience. This issue has been reported on the ...

^ @SoHoottt hit the nail on the head succinctly! Please let me know if either of you see any lingering issues.