Rainbow Six Siege Dev Tracker

@videogamerac34 Hey there! Thanks for sharing this suggestion.

@vei-x Hello! Welcome to Discussions! Sorry that we have not been able to respond to your tickets. Please note that we are having high contact volumes at the moment, so our response times may be delayed. Please note that duplicating or opening numerous tickets does not help us assist you more quickly. That said I can see that we recently updated your case and would encourage you to reply back and leave a comment so that we can continue to look into this for you. Thanks!

@Eat55hitt Hello! While Support does not have this information, you may be able to find out more by checking out the Dev Blogs ...

@ArrakiSS Sorry that those steps did not help! I can see that you have submitted a case regarding this issue with your DxDiag file. Would you mind also uploading your MSInfo to the case as well? In the meantime, there are some more troubleshooting steps we can try. Please make sure both launchers and the game are installed on the same drive (preferably your OS/C drive) and then clear y...

@aPressa Sorry that you are having trouble getting your phone number added to your account. You will need to contact us via a Live Chat for us to assist you further with this issue. Please note that depending on your region, chat hours may be limited at this time. Apologies fo...

@loki9747 Hey there! Apologies that you are also experiencing this issue. Please note that you are posting in our English forums and so going forward, please be sure to post in English instead of French. That said, we do have dedicated support forums in French which you can find ...

@MrSaip Hi there! Welcome to Discussions! I'm sorry that you are also seeing this error. As mentioned above, this is an issue the team is aware of and they are currently investigating. Any future updates will be published within the News & Announcements forum via patch notes, so please...

@Sib3riX Hey! Glad to hear it, thanks for the update. Please don't hesitate to reach out if you have any other technical issues.

@N00b_HUSKY Hello! Welcome to Discussions! I'm sorry that you are seeing this error code since Christmas. This error code usually means there was an issue launching BattlEye with the game. To help with this, I'd suggest you verify your game files if you haven't yet, and also go through our ...

@Pro989assasin Hey! Sorry the steps I suggested did not help. I can assure you I'm not a robot, haha. I'm sorry for the frustration this has caused though. After looking through the system files you provided, I have a few more ideas of what steps might help. First, please turn off any unnecessary peripherals that you may have connected to your PC. Please also disable ba...

@Tytanium05 Hey there! I sincerely apologize for our delay in getting this taken care of for you. I went ahead and took a look at your case, and you should hopefully hear back from an agent soon. I'm sorry there isn't more I can do in this case, as this isn't an issue we're able to assist with over public channels. I hope this will get resolved as soon as possible, and again I apologize for the inconvenience caused.

@crusty77081 Hi there! Thanks for the update and for letting us know that this issue is still occurring. Would it be possible to record a video of this happening? It would help to have a video of the host getting booted from the squad, and then a video from the host showing that it looks like everyone else leaves. Having a video to share with our team helps them to investigate these issues and recreate the problem on their end. Once you have the video, please upload it to YouTube as public or unlisted and share the link with us here. Thank you in advance!

@Spectra-Exo Hello! Welcome to Discussions! So sorry that we haven't updated your case yet. We're experiencing a high volume of contacts which has made our response times delayed. An agent will update your case as soon as possible! In the meantime, there are some troubleshooting steps I can recommend here that may help. Since you've already tried to verify the game files, please go through our troubleshooting guide here next. Those steps will make sure the game is running properly and efficiently, and it will eliminate most causes of common technic...

Hey there, @jfharper! Sorry for the difficulties, but this should now be resolved. However, if you restart the Ubisoft Connect client and Rainbow Six Siege and have any further issues, please keep us posted! Thanks for bearing with us while we work on sorting this issue out.

Hey there, @co2gaming12 and welcome to the forums! My apologies for the issues this error has caused during your matches. This error message means that BattlEye has kicked you from the game due to inactivity. However, if you continue to see this message frequently in the middle of the game while playing, I recommend following ...

Welcome to the forums @kyok! Sorry for the trouble you are having with trying to play Rainbow Six Siege. From the message shared in your screenshot, I would check if emptying the cache of Ubisoft Connect may help remedy this issue. If you have already ensured that you have the latest version of Ubisoft Connect reinstalled, also make sure that Ubisoft Connect is set to ...

Greetings @OWN3D-Getmoney, and welcome to the forums! Thanks for getting in contact. However, our team can only offer support on these forums in English at this time; apologies for this.
If you still need help and would like to request support in your preferred language, please open a ticket with us here.
Otherwise, you can also contact us directly through our ...

Hello @Cavendar-ECO,

Thanks for reaching out!

Can you please provide us with more details regarding this issue, so we can investigate?

Many thanks and if you have any additional questions, please let us know.

Hello Operators,

Thanks for reaching out and I'm sorry to hear that you are unable to open alpha packs.

Can you please provide us with a short video of this occurring, so we can pass it along to the team?

Many thanks and if you have any additional questions, please let us know.

Hello there @HazelLemon47. I extend my apologies for any issue with reaching out to our support teams with the current chat hours. My best suggestion is to temporarily check back in to see when you can start a chat for our agents to finalize the resolution to your case. I understand this wait may not be ideal, so if at all possible, ...