Rainbow Six Siege Dev Tracker

Hey @Kiljaedan1

Our big thread on the issue is available ...

Hey @MaVROdIZ

It looks like you own the game via Steam.

You would need to be signed into the associated Steam account too to be able to launch the game and this will also be why Steam launches when you attempt to install the game.

If you're unsure what Steam account the game belongs to, we can assist you with this via your case.

We are much busier than usual at the moment, so please be patient at this time and we'll get back to you as soon as we can.

Thank you for your understanding!

Hey @XoSe-X,

As this thread is discussing the Battle Pass, please be mindful not to post into unrelated threads as this can confuse the discussion.

If a permanent ban has been placed on your account and you would like to appeal this, please open a direct case via our ...

Hey @alitonachoyufij,

Sorry to hear you've been unable to launch the game and for our delay in getting back to you!

When originally launching / activating a game, it will be bound to the Ubisoft account signed in at the time.

If you then later attempt to launch the game with a different Ubisoft account, this error will appear.

If you're aware of an alternative Ubisoft accounts you may
have, please give these a try, as well as verifying the game's files.

If you still have issues, could you contact us directly via
our ...

Hello @liu2449588453,

Apologies for the delayed response.

As this is our English Forums, please could you translate your post so we can see how we can help?

Otherwise, you're more than welcome to reach out to us in Chinese via our ...

Hey there guys,

Apologies for the delayed response.

A fix was released recently which should have resolved issues with Battle Pass rewards being granted and unlocked those that may have still been missing for players.

Please let us know if you're still having any issues with your Battle Pass rewards from here on!

Hey @Aylarann

Apologies for the delay.

While your post is in French, based of the title, I presume you've been experiencing connection issues.

If this is still the case, please cold you ensure you've given the connectivi...

Hey @bofuestremo,

Apologies for the delay.

It can take a short while for rewards to be granted.

Are you still missing the other challenge rewards?

Hello @Deckard-Shaw,

Apologies for the delay.

Were you able to open a case via our Help Site, Facebook or Twitter?

If so, pleas...

Hello @MonkeRickGrimes,

Apologies for the delay.

We're experiencing more than usual contacts across our support channels leading to delayed responses.

We'll be able to best assist with this via your case, which we'll respond to you too as soon as possible.

Thank you for your understanding!

Hello @Kiljaedan1

Apologies for the delay.

The team are aware of issues with the mouse cursor upon closing the game and are investigating.

We don't have any further information to share at this time.

Please watch the forums for updates once they're available.

Thank you for your understanding and apologies for the inconvenience caused.

Hello @WaIterWhit3,

Sorry to hear you're also having issues.

Please could you answer the questions shared by @Ubi-Karl below?

And have you tried ...

Hey there @etrainwreck,

Thanks for reaching out.

We have been experiencing some server degradation issues, but everything should be up and running at the moment.

If you're still unable to connect at all, please make sure you give all the steps in our connectivity guide a try.

Let us know how you get on!

Hey there @Nujings

Apologies for the delay in getting back to you here.

If you're still missing any content from your purchase, please reach out to us via our Support Site, ...

Hey there @TheRaienryuu,

Thanks for reaching out.

We have been experiencing some server degradation at the moment which may have lead to progress / levelling temporarily going missing.

Is your progress still 0?

Hey there @S1llyBilly

Apologies for the delayed response here.

If you're still missing any content in-game, please reach out to us via our Support Site, ...

Hey there @CazzDeer,

Apologies for the delay.

How are you getting on?

Are you unable to see Elite Skins when applied in-game?

Or have they been removed from your inventory?

If it's the latter, please could you reach out to us via our ...

Hello @r6dva,

Apologies for the delay.

Just to be clear - are you having to launch the game three times to be able to play?

May we please know the specs of the PC you're using (GPU, CPU, RAM, OS, Laptop / Desktop)?

And have you given the further steps in our guide here a try too?
...

Hey @SkyRennie1914

Apologies for the delayed response.

Are you still having issues with your stats?

If so, would you be able to please share some screenshot / video examples of this?

And are you playing on any other platforms too or just PS4?

Hello @pim6128,

Apologies for the delay.

We are experiencing significantly higher than usual contact volumes at the moment.

During this time, we kindly ask that you be patient while we work through everyone's cases and we'll be in touch with you as soon as we can.

Thank you for your understanding at this time.