Rainbow Six Siege Dev Tracker

Hey there @Tentorium1. I have removed your ticket number on this post. I do see your case is still active a team-member will be able to be back in contact with you as soon as possible. Please keep in mind that higher than average contact volumes can cause a delay as our teams work to diligently address all cases. After looking over your case I do have some information that may help in the meantime!

The newly introduced reputation system is still in beta. The game teams have identified issues that were previously causing some instability in player standings. I invite you to read their ...

Hello there @Deckard-Shaw thank you for reaching out. I checked over your account and it looks like your latest support ticket has been closed. To have our agents investigate your account further could you please re-open your ticket? I appreciate your patience in the meantime.

@X4C Hi there and welcome to the forums

I am sorry that you have not received a reply from our support team yet!

I can assure you that we have received your ticket and that one of our colleagues will get in touch with you as soon as possible.

We have received a high number of contacts lately, which means it can take longer to get a reply.

Thanks for understanding and I apologize for the inconveniences caus...

@MeeppiSmurf Hi there and welcome to the forums 

We can only provide assistance in English on these forums. If you are fine with that, we can help you out here!

Alternatively, you can reach out on our official ...

Hi everyone

I am sorry that you have still not received a reply from our support team and are struggling to start a live chat. I can imagine that this is a very frustrating situation for you.

Our colleagues are doing their best to work through the number of tickets we have received.

I can assure you that they will get back to each one of you as soon as possible.

Thanks!

@nathanpesidxb Hi there! Welcome to Discussions! I'm so sorry to hear that your account has been compromised. Please check out our FAQ here on how to recover access to your account again. You will most likely need to create a support ticket so t...

@NogoodAlex Hello! Welcome to Discussions! Do you know when you first noticed it had disappeared? Did it happen after linking accounts together? Please also try the troubleshooting steps in this guide and let me know if it helps. Thanks!

@PuLse-Havoc Sorry to hear that you also experienced this issue! While we aren't able to remove temporary sanctions placed on accounts, I can suggest going through the steps in this guide and also ...

@Kia_the_korrect Hey there! I responded to your issue over on this thread so please respond there if you need further assistance. Thanks!

@Kia_the_korrect Hey there! Welcome to Discussions! Sorry that you are having a problem finding a match! Are you seeing any error codes or messages when this happens? If so, would you mind providing an image of that? In the meantime, please try the troubleshooting steps here and here. We...

@Barti1k Hello! Welcome to Discussions! I'm sorry that you are missing your Amazon prime loot! Please check out our pinned post here which provides helpful information regarding this issue and also directs you on what to provide us when reaching out to Support if needed. Thanks!

@Pro989assasin Hey there! Sorry for our delayed response. Since the image you're encountering is related to the dynamic link library (DLL), I would suggest going through the steps in our guide here next. If this continues to happen, please ...

@zpomalit Hey there! Welcome to Discussions!

Sorry that you are not getting renown/XP lately! If you haven't yet, please try going through the troubleshooting steps in our guide here. Be sure to verify your game files, as files may have been corrupted and caused this to occur. I'd also recommend going through our ...

@Navtz Hello! I sincerely apologize for the wait. We have been experiencing a high volume of contacts, and this has caused our response times to become delayed. Please know we're working to reply to everyone as quickly as we can. I appreciate your patience in the meantime.

@guest-7X72Kedt Hey there! Welcome to Discussions!

I'm sorry for my delayed response. I can see that you have already reached out and opened a case regarding this issue, which is what I would have recommended you do! An agent will update your case and continue to assist you as soon as possible. Thanks!

@OHNINJI Hey there! Welcome to Discussions! I’m sorry that you’re having trouble accessing your game due to the authentication error you’re seeing. This error can happen when the game is activated on one Ubisoft account, but your Steam is linked to an entirely different Ubisoft account that the game was not activated on. If you're still having this issue, please check out the dedicated FAQ ...

@ekfan Hello! Welcome to Discussions! I'm sorry that you're having an issue with the FPS and ping in the game! A great place to start is by checking out our general PC connectivity guide here. If you continue to have issues, please check out this guide specifically for Rainbow Six Siege. We have a helpful guide ...

@b3NJY Hey there! Apologies for my delayed response here. I'm also sorry to hear that the game crashed and you couldn't reconnect, even after trying to troubleshoot the issue. If you haven't yet, I'd suggest going through our connectivity guide here. Since restarting the PC didn't help though, it sounds like there could be a technical issue going on ...

@TTV-b894781603 Hi there, thanks so much for your patience with opening your support ticket. I do see your case is still open and our agents are working to get all tickets addressed.

Hello @Jeerin_ @HueJenkins sorry to hear the steps above did not help to resolve this error. If you haven't already please reach out and ...