Rainbow Six Siege Dev Tracker

@Blu-FS Hi there and thanks for getting back to us. I see your case here on my end and a team member will be able to take a closer look as soon as possible.

Hi @r6dva, dropping in to say I see your case created and your files successfully submitted! I am really sorry to hear about how this issue has been bothering you and appreciate your patience as our agents get to take a look at your support ticket.

Hi there @zig1, I'm sorry to hear about the frustration with this; especially with your case being in regards to missing content. I do see one of our agents (not automated) did reply to your case a handful of times so please rest assured they will be getting back to you as quickly as possible. Since each case is handled differently we would not have an estimate of time for seeing a response, and our teams have been working to address all tickets that have come in.

...

Hi there @ScRowdybean. I am sorry that it does not look like your image has been successfully submitted on your support case; to help aid in our team's investigation on your case could you try to attach the requested screenshot again? There may be a slight delay in reply as our teams have been working diligently to address a higher-than-normal contact volume of cases. However, an agent will be able to get back to you on your new case ASAP.

Hello there @Geist92 and welcome to Discussions! I apologize that you have posted in the English language forums. If you'd prefer, we have a dedicated German support discussions page over here.

Hi there @Yungmoody69 thanks for reaching out about this 4-0 error code. I am sorry to hear about how frequent this has been. For this error specifically I'd advise completing the connectivity steps in our guide here to ensure you have the strongest possible connection to the game's online service. Please let me know if you continue to see any issues.

Hi there @ItamarDaPro1! I'd like to look into this further and help if I can. To remedy the error message that you're seeing, let's go ahead and start with a clean reinstall of Ubisoft Connect. While this issue may very well be fixed by reinstalling Ubis...

@StimmBehr To clarify, what you described is working as intended. At this time cross-play between PC and console is not possible.

@StimmBehr @Abdulwahab_ ...

Hey gang! We are currently investigating this issue and I will document this thread so we can include the information in our report. Going forward if anyone else is experiencing this issue, please reply to this thread with the following details:

• Which platform/console are you experiencing this on?
  1. If PC, which launcher are you using?
• Which console/platform is your friend playing on?
• Are you receiving a specific error code when this occurs?

Once received, we'll add these details to the report for good measure! Thank you so much

@ScRowdybean Understood and thank you for the quick reply!

Since you have already completed the connectivity troubleshooting for your console, please attach a screenshot showing your forwarded ports to your support case. I'm not seeing any new attachments to your support case at this time, but once received, I'll include those with our report as well. Thank you so much!

Hey @zeBaconcake! Thanks for the additional details.

We've passed this on for further investigation. Thank you for reporting this issue.

Hello @Kixxa-K! Sorry to hear you've received a ban.

We are unable to process ban related requests through the forums. To look into this issue for you, please contact us through one of our Social Media Support channels or our Support Website. We will then be able to look into this for you.

Hello @GPMCx_Phycho! Sorry to hear that you've run into an issue with this Streamer charm.

To verify, have you previously received other Rewards from Twitch, be it through Prime or other Streamer charms? Or is this the first time you've claimed a reward like this through linking your Twitch account?

Additionally, which particular Streamer charm did you not receive?

This will help with looking into this issue for you. Thanks!

Hello @lIIllIIIIIIII! Sorry to hear that you've linked the wrong accounts together.

We are unable to process this kind of query through the forums. Could you please reach out via one of our Social Media Support Channels or our Support Website? We will then be able to look into this issue for you.

Thanks!

Hello @GakkiOtto! Thanks for reaching out about this.

We are unable to lift temporary sanctions. Apologies for the inconvenience!

If you have any other questions, feel free to let us know!

Hello @Doekje! Sorry to hear that you've run into an issue with your account.

Unfortunately, we are unable to process these kinds of changes through the forums. Could you please reach out to our Support Website or one of our Support Social Media channels, so that we can assist you on this issue? Thanks!

Hey @ween-the-weeb! Thanks for reaching out.

Sorry to hear that you're experiencing this issue. Unfortunately, we can't process this type of issue through the forums.

Could you please contact us through our Support Site, or from one of our Support Social Media channels, so that we can further investigate this issue for you? Thanks!

Hey @Cavendar-ECO! Thanks for reaching out.

I'm sorry to hear it's been a long time without reply from us. I understand this can be frustrating.

As previously mentioned, we're currently experiencing more contacts than usual, which can lead to delays. I'd like to apologize for this inconvenience.

Hey everyone! Sorry to hear that you've had issues after receiving the Premium Battle Pass.

We're aware of this issue and currently investigating.

In the meantime, please contact our Support Team with Screenshots that validate, that you own the premium track and which sections of the Battle Pass you have already unlocked. Based on this, we can then investigate further for you.

Apologies for the inconvenience!