Rainbow Six Siege Dev Tracker

Originally Posted by Rough.Baguette
I tried all of it and none of it worked. I mentioned above in this thread about my CPU and GPU usage.

Thanks for the reply!

Thank you for your additional response.

I think in this instance it would be beneficial if you could send us your System files.

This will allo... Read more

Originally Posted by qqruza_
Same problem here, game sometimes just randomly throws me to main menu.
To the questions above:
1) No, just to menu.
2) None
3) Yes, although there is no message like when you really abandon the match with offer to join it. Just pressing the play button gets me back to the left match.
4) Since last update, I think.
5) Like what? I didn't change anything neither in game or in my PC.

Some people I asked in game chat also wrote they have same problem.

Hey qqruza_,

Sorry to hear you are also having this trouble, thank you for answering the questions we previously asked.

Based on what you have advi... Read more

Originally Posted by CptSteven.
Hello, I've been encountering a big problem ( that I've never had before) with my gameplay in r6s for almost a month, I tried to solve it but nothing worked; the problem consists in a persistent and annoying lag while playing the game, it causes like a slow-motion movement and it's almost impossible to play with that, that also made my game crash three times (in ranked), making me losing ranked matches. I thought it was a connection problem, because sometimes when I have this lag the connection sign appears on the top-right side of my screen, but my ping was normal; I also verified all game files but with no success. This lag makes the game unplayable and I don't like it at all. I hope you can help me. Take care....

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Originally Posted by cookee.
Hey, there is no need to post here and try to help me anymore, I did a reset on my computer and that was able to clear out all the unwanted space that I had. Thanks for helping me.

This is great to hear cookee.

If you ever need us in the future you know where we are

Originally Posted by PigVomit.
Verifying the game files through the Uplay launcher totally fixed this for me.

Hey PigVomit.

It is great to hear that verifying your game files helped resolve this for you.

Just let us know if you ever need support in the future

Originally Posted by fr3stil3r
I have the same problem since yesterday but this afternoon it worked again for one or two hours, but after I closed the Game and reopened it didnt work again. Could you post here if you get any solution?

Hey fr3stil3r,

Sorry to hear you are having the same trouble.

Can I ask have you tried the steps previously mentioned?

Hey Ramotijca,

Sorry to hear you are having this trouble.

Where did you purchase R6 Siege? Was it in Steam or Uplay?

Would it be possible to send us a screenshot of even better a link to a video showing this happening?

Originally Posted by BlackPhoeniX..
As I say, they don't accept their fault...

Hey there,

I merged the 2 threads you posted in as they are linked and had been responded to to help keep things tidy.

Any trouble let us know.

Hello everyone,

Thank you for this additional information. Our team have been investigating, and have asked that we gather the following details via support cases or Live Chats, as it will help them with their investigation:

- The date/time at which the issue started appearing;
- The platform;
- The IP of the device used
- The country where you are located;
- Your in-game username.

You can use the links above to reach out to us. Please do not post your IP information publicly here - open a support case to provide this information as directed!

Let me know if you have any trouble.

Originally Posted by AnneHudson69
21st July, I have this problem now.

Cannot use and cannot hear anyones voice chat at all, I see a disconnect/plug icon on the scoreboard instead of the mic i

Hey there AnneHudson69,

Sorry to hear you have encountered this issue.

Can I just check you have tried the steps previously advised?

Originally Posted by rEALITy_-_cHecK
I'm having the same problem. I've beaten 21 T-Hunt games in total, and I would like to have the challenge given to me.

Here is proof:

T-Hunt Wins: https://game-rainbow6.ubi.com/en-us/...6e99/terrohunt
Challenge not completed: ...

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Originally Posted by Dejwid_
Today me, and my 4 colleagues that I usually play ranked matches all got minus mmr:
Dejwid_ -91mmr | Bartek_Stepsis -94mmr | xelo_GHP -88mmr | muody- -85mmr | BLEJTER_PL -~90mmr
I don't play ranked matches without people from my friend list, and these are 4 guys that I played couple of last rankeds(one or two it was someone else from my friend list)
I want to make an appeal, and I want to know the evidence, and would like to get information who/where/when etc. I know people that I play with, we use only Discord + Overwolf during game, and none of us is a cheater in any way + we only got that -mmr, noone was banned from ranked games in any way.

What's wrong with that game?...

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Originally Posted by Alligatorrr05
I have tried many different things now and it has left me more confused.

I tried a different pair of headphones and it was hard to tell because i have never played rb6 with those headphones before and the quality is not that great but i think it was as usual with the other pair of headphones.

I also looked through the steelseries engien (i have a pair of arctic 7 headphones) to see if that could interact with the game but i found nothing.

I also tried switching back to my old keyboard. I revently switched from a logitech keyboard to the steelseries apex 7 and I thought that as both of them are steelseries products maybe one of them affected the other one in some way but that did not help either, I had to update...

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Originally Posted by BlackPhoeniX..
Can you check it?
Here it is my last tracert: https://hizliresim.com/Q3AWph

Hey there,

I have taken a look and you are correct there is now no double NAT.

Would it be possible to show us a screenshot of your ... Read more

Hey guys,

Sorry to hear you are having this issue, it has been reported and is currently under investigation.

We will be sure to update you once we know more, thank you for your patience!

Originally Posted by Tacozez
I’m gonna try to set it to another key and the cause of this “bug” doesn’t seem to stem from anything I’ve noticed, I was playing t-hunt with a friend they died spectated me and also saw this “bug” happening too.

Thanks for your swift response there and keep us updated.

Do you possibly know whether your friend has been experiencing anything similar in that game or just in general?

Hey Tacozez,

Thank you for reaching out to us, welcome to forums and I am sorry to hear about the issue you've been dealing with.

Just to double-check, have you tried changing the ADS button to something else, let's say keyboard button, to see if issue remains?

Also, you said that issue only happens at times, therefore have you possibly noticed anything in particular that may have an effect to this?

Hey SkyLick,

Thank you for reaching out, welcome to forums and I am sorry to hear about the issue you ran into.

Just to double-check, I can see that you've stated you tried launching the game with Admin rights, however to make sure you did this correctly, have you tried going to your game files, locating RainbowSix_Vulkan.exe and then launching it with Administrator rights, to see if issue remains?

If you have, yet issue remains, let us know and we will look into it further for you!

Hey PotKettleBlack.,

Thanks for reaching out to us!

I appreciate your concern regarding this, however as long as your PC or mobile device isn't compromised, having 2-FA feature will certainly prevent anyone from logging in to your account.

If however we do have a scenario where account has been hacked and cheated on, this will be looked at and evaluated appropriately when in process of ban appeal however I would be unable to discuss this in detail.

In regards to the other players you've mentioned, regrettably we also would be unable to discuss someone else's suspension however these things are always being carefully looked at and assessed before making the decision.

Should you have any other questions, let us know!

Originally Posted by HicksFamily6ix
Thank you for your quick response.

As it turns out, one who purchases "RSS: UE" would, in fact, need to have the XBOX multiplayer online pass in order to simply play this game.

Whether that is the doing of Ubisoft or Microsoft/XBOX is moot at this point. The overarching reality is, it is stupid and counterproductive to force me (and others like me) to ONLY be able to play online. I recently purchased Ghost Recon: Breakpoint Ultimate Edition and this does NOT force the multiplayer only issue. SIDE NOTE: I would advise you, Ubisoft, NOT to EVER force that issue either. It's dumb. If I want to play online/multiplayer, THAT SHOULD BE MY CHOICE. Just like it should be my choice if I want to play solo/single campaigns against A...

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