Rainbow Six Siege Dev Tracker

Originally Posted by L0RD-TaChUnky
i have created another account to post here. the account linked to my game has a stupid name [woah_2005] and i would like to change. the account linked to my games email is no longer used on any of my devices so i would like to change email. but when i go to change email it comes up with the 2 step verification screen. i made another account with the email linked to my account to get access. although when the 2 step verification email says it has been sent i check my inbox to find no emails. please an ubi worker reply to this and help me out as i just want to change my display name as it is stupid.

Hello! Sorry to hear you're having issues with your... Read more

Originally Posted by Csudu
I did what I can. I played before on my network, without any complication,my network behind nat, but wasn't problem in any games.

Hey there.

If you have a strict NAT then this could well be the cause of your connection issues. If you're having difficulty with setting up port forwarding to correct this your ISP(if they provided you with your router) or the router manufacturer if it was purchased separately should be able to offer exact steps to set this up. Then all you require from us is the ports specified in the connectivity troubleshooting FAQ in order to proceed.

Originally Posted by TheGhostSoda
Hello

So about 1 week ago i downloaded rainbow six siege again, however when i tried starting the game i would be stuck on the loading screen (not ingame just on the desktop). i tried every method that i could find on the internet but still no success. does someone know why this is happening?

Hey there. Welcome to the forums!

Are you using BitDefender? If so there is a known issue regarding this that is under investigation and we hope to have deployed a fix for this issue very soon. Please keep an eye on the ... Read more

Originally Posted by Rogziel.
Been playing the game flawlessly for quite some time but now I can't seem to connect to the servers, already lost 2 games of ranked and abandoned 1 ranked game due to the constant disconnecting issue, I thought it was just a few server crashes from here and there, now I can't seem to enter the game itself and my operators reverted back to their default outfits.

Started happening on July 11, 2020.
It would connect me for a couple of seconds then disconnects me thereafter.

I tried all the troubleshooting steps and read through connectivity issues threads to no avail.
Hope someone could help.

Photo attachment: ...

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Originally Posted by BoondoggleLimp
Edit: totally works. Thank you!

Updating now. Will give feedback if it fixes issue.

I Didnt know controllers needed updating because back in my day....

Perfect! Glad it's sorted out for you

Originally Posted by OfficialZyreon
We've been in this game for an hour and nothing has been done to fix this we are up 2 - 0 and the enemy team is freezing servers this is ridiculous

Hey there.

We can certainly investigate this for you but due to the sensitive nature of this we cannot do this over the forums. If you have any details of the players involved and if possible video of this particular game please send that to us on a support case and we'll look into it for you. You can reach us either through the ... Read more

Originally Posted by Qw4ntius
I bought rainbow on my pc but my brother's uplay was still on it so now he has 2 times rainbow on his u play and it is in me steam

Hey there.

No worries, if you've accidentally added the game to his account we can help you to transfer the game to your account. We cannot do this over the forums however as we will need to request some information from you in order to look into the transfer.

You can reach us either through the ... Read more

Originally Posted by Dragonaka23
Hello recently I tried to play Rainbow six and I have a bug that forzes my game and I can't do anything everytime I need to restart the game. I tried to verify game files and it still have the bug please help.

Hey there. Welcome to the forums!

Are you using BitDefender? If so there is a known issue regarding this that is under investigation and we hope to have deployed a fix for this issue very soon. Please keep an eye on the ... Read more

Originally Posted by Scarred.-
i found them. i was logged into the wrong account. my apologies for the confusion

All good! Glad it's sorted

Originally Posted by Extranda
I have no idea what to do, all my audio settings are correct for my mic to work in game, but it doesn't. Please help

Hey there.

I'm sorry to hear that. Hopefully we can help you to get to the bottom of what's causing this.

You can try the following troubleshooting steps, to s... Read more

Originally Posted by Zephoxz
Support was great, they got back to me at 2 AM (probably a time zone thing) and after reviewing my files, they determined that it was a .dll error probably caused by bad or outdated Microsoft Visual C++ files. He listed steps on how to uninstall my current versions and provided links on the current versions. After uninstalling and reinstalling all the versions on my PC the game worked great! Wherever you are Alec M you deserve a raise! Hopefully this can help someone out in the future! Just make sure to download both the x64 and x86 versions if you are on a x64 version of Windows.

Fantastic! That's the kinda story we like to here. Glad it's sorted out for... Read more

Originally Posted by pxrcocetz_
i cant load into a game of siege the matchmaking timer keeps going on and on

Hey there. Welcome to the forums!

How long has this issue been present for? Is it every single game you try to connect to or is it intermittent?

If I can also recommend if you haven't already done so to give our connectivity troubleshooting a try

Originally Posted by LuminousWorlds1
Thank you for the direct link!

No problem. Did you have any luck with the steps suggested to link your account?

Originally Posted by tumbleweedsound
I am playing on PC, and this sound bug came after I updated NVidia drivers.
This bug would ;
-silence drone moving sounds
-source the sound from when it was first heard eg. lets say you walk into a room with a c4, with your right side first. the sound would sound like it only came from your right side. this would affect everything; debris, shots, npcs, bandit boxes everything.

Hey there.

We are currently investigating ongoing sound issues and we've been asked to request the following information from you in order to investigate this further for you.

Does it happen on specific maps? What maps have you noticed t... Read more

Originally Posted by Masa_Online
Hi I would like to know if someone could unlock the mission for me I will link my stats page and show I haven't unlocked the challenge this help would be most appreciated.




these are the proof.
https://game-rainbow6.ubi.com/en-us/...d0e6/terrohunt
...

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FaZe_SaDdAm: Hi there! You should be good to change your Ubisoft Account Username on: July 19, 2020

Originally Posted by Csudu
Hello Guys,


I need some help, I got two error (2-0x00019008 3-0x000A000E), after when I start matchmaking. My account was banned before the battleye anticheat arrived, but it was resolved (Hacked accound). I don't use any cheat program, I tried use vpn, but isn't solve anything (just secound error code wasn't same).

Thx for any help/suggestion.

------------------------
BattlEye Ban
Rainbow Six Siege error code: [2-0x00019008]
[ee9d56b45b7120cd]

You have been kicked out of the game by BattlEye. Reason: Cheating
-------------------------
Rainbow Six Siege server connection error

Rainbow Six Siege error code: [3-0x000A000E]

The Rainbow Six Siege servers are unr...

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Originally Posted by DancingFire275
A message pops up saying “this request did not meet all the matchmaking requirements” which doesn’t make sense when I hit “quick match”

Hey there. Welcome to the forums!

Is this happening frequently for you or was it just this one instance where this happened?

Originally Posted by Fer_Silfore.LFT
When i logged on about a week ago i found my Ash, Gridlock, Rook, and Mozzie pro league sets were all gone from my game. i thought nothing of it for a bit and thought it would all come back. about a week has past and nothing has returned. i dont have bank statements from that far back, my email was recently cleared, and my all but 1 of my receipts for Uplay don't show up, and the one that does still show isnt for these sets. id gladly pay for them again if i have to since they were my favourites. thanks for your assistance

Hey there.

I've taken a look at your account and it is odd that these items are missing for you. Can I ask you to c... Read more

Originally Posted by J_Phoenix33
Video settings....refresh rate wasn't set properly. Updated that and the beeping stopped.

Hey there! Welcome to the forums!

Excellent. So this issue is now resolved? If that isn't the case of course please let me know.