Rainbow Six Siege Dev Tracker

Originally Posted by KingHarlaus.
I've changed around the VSYNC settings and other display settings and it hasn't changed anything.

Can I ask you to try launching the game after a clean boot to see if this helps with performance at all?

Originally Posted by Rovic.Rhense
I've been playing the game for 2 months+ now and after manually setting the configuring the setting of which server to go to (which is SOUTHEAST ASIA servers) I keep being redirected to the EAST ASIA server. Connect wise the EAST ASIA servers are decent in terms to my ping and performance, I experience lag here an there but that's the ISP's fault anyways. I'm a player from the Philippines which is part of SOUTH EAST ASIA so what I don't understand is why I keep being redirected to the EAST ASIA servers.

The EAST ASIA servers are alright for me so far in terms of connection but I would want to be connected in the SOUTHEAST ASIA servers for the reason of improving connectivity since the servers are located within the area of where my cou...

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Originally Posted by Chromo_somes
i could use some help please

Hey there. Welcome to the forums!

Can I ask you to confirm whether you're using push to talk or not? Can I also ask you to try each step suggested here please? Thanks.

Originally Posted by Druout1944
Vulkan doesn't work; crashes after optimizing shaders. DX11 works fine. Vulkan works fine in Ghost Recon Breakpoint, Red Dead Redemption 2, and Strange Brigade.

Specs: i7 930, 8GB RAM, R9 Nano 4GB, Windows 7 Pro 64bit.

Hey there.

Are you using BitDefender? If so there is a known issue regarding this that is under investigation and we hope to have deployed a fix for this issue very soon. Please keep an eye on the ... Read more

Hey there.

I do apologise for the delay in getting back to you on this. I can confirm that I have now submitted these clips to the Siege team for review. Thanks for reporting this to us.

Originally Posted by ShiIough
I've tried everything: running uplay, siege, and steam as admin, enabling and disabling the steam over in both steam settings and rainbow steam settings, and even just closing and opening the apps a bunch of times. It wont let me buy credits, whenever I try to it just says redirecting to steam but then it does one of a few things either closes the uplay overlay, exits out of the transaction window or just say error and asks me to try again.

Hey there.

I've just checked your account and I can see a successful transaction as the most recent order. As a result I hope this issue is now resolved? Please let me know if that's not the case. ... Read more

Originally Posted by AngelD75
So I was playing unranked all day without issue and after a while, I get a message saying that an unranked match I left is ongoing even tho I haven't left one at all today and I've been in queue for an hour now I can't play it anymore quick match is fine but after every game, I get the same message I've tried restarting my game already it did nothing can anyone help me?

Hey there.

Welcome to the forums!

I apologise for the delay in getting back to you, however as a result I would hope that this issue is now resolved? Please let me know if this is not the case.

Originally Posted by reker.ice
Is there a way to get my mmr back and undo the ban?

Hey there.

Unfortunately we're not able to adjust MMR on an individual basis or remove temporary sanctions. However if you are experiencing regular connectivity issues then this is something we can look into for you, does this happen often or did this seem like a one off occurrence?

Originally Posted by Mannateerex
I recently did everything required to complete the 2FA process so I could play ranked in Seige, but it's still showing that 2FA is not active. It's not a visual bug and I've already tried restarting the game and it didn't solve the problem.

I'm not sure what's to do about this, but hopefully someone can help me out! Thank you!

Hey there.

Are you sure that you've activated 2 step verification on the same account as you're playing Siege on? You can verify this by comparing your username in game or on Uplay to that of the account where 2 step verification is active on the account management website ... Read more

Originally Posted by RP.KilldYa
Hey gamers! My ubisoft name is currently RP.KilldYa and it feels like forever since i changed my name however it still says wait 30 days anyway know how long i have left to wait? Thanks in advance!

Hey there.

You should be able to change your name from the evening on the 24th of July

Originally Posted by Luna.DEMO
I've noticed today that my club challenges section on my uplay overlay is missing, as well as post game windows don't show anything regarding renound/level status, alpha pack or battle pass status before returning to the menu. Instead it has a perpetual "synching data" prompt.

Has anyone else been facing this very recently? How can this be fixed?

Hey there.

I'm sorry to hear about this issue.

We are aware that some software may interfere with the Uplay PC overlay.

One way to solve this is to disable all background applications while you are playing a game with Uplay PC. You can find an FAQ that shows you how... Read more

Originally Posted by TheExecutor_31
When is this going to get fixed I did all of the troubleshooting still didn’t work

Hey there.

I do apologise for the inconvenience caused by this particular error. This issue is still under active investigation to try to find a permanent resolution.

Originally Posted by Spekktrum.
More players with this problem atm?

I played one game of quick match, game freezes, I reboot game, and the error happens, and its going on for like 45/60 minutes atm.

Is this something I can solve myself? Is this something that's solved quickly?

Hey there.

Is this definitely the error code? We are aware of issues with a similar error code 4-0xFFF0BDC0.

Has this error cropped up again since?

Originally Posted by xcel30
This is not normal, and i can play multiple other matches but suddendly get this when i join one in progress already

Hey there.

I'm sorry to hear that. Did these issues persist in other games after this one? If not if you have any longer clips of this game that show the scoreboard as well would you be able to submit those to us on a support case so we can investigate this further?

You can reach us either through the ... Read more

Originally Posted by Sariel.G2
I just bought this game its my first time playing it and I was looking forward to playing it with my friends when on my first casual match I got kicked and permanently banned for cheating but the thing is I don't even cheat like I said I'm new to this game and I don't cheat on games nor would I know where to even buy cheats for this game so I just want to know if I can get a refund or maybe the ban removed cause I feel like this is unfair when I just wanted to enjoy and stream this game with friends my IGN on R6 is Sariel.G2

Hey there.

We can look into this ban for you but we cannot do this over the forums I'm afraid. You can reach us either ... Read more

Originally Posted by Boit.Mecklyn
Still not working for me.

Hey there.

The BitDefender issue is something we should be deploying a patch for very shortly. Keep an eye on the Siege twitter acc... Read more

Hey, Ninjafreak99!

Welcome to the forums. Can you check if it is now unlocked for you?

Hey Zephoxz,

Not a problem. Please let us know how you get on with support. Another member of the forum suggested under clocking their GPU as a temporary fix, although I know that is not ideal, but it seemed to work for the player.

EDIT: Merged threads

Hi there,

Thanks for getting in touch.

All temporary bans are handled by the game automatically.

The game doesn't differentiate between the different behaviour, but the game will apply ban time based on the amount of undesirable behaviour the player has demonstrated.

If you would like to read more about it, please see this article below -
https://support.ubisoft.com/en-GB/faqs/000027080

Hi BoondoggleLimp!

Do you know if you have the latest firmware update for your controller?

Please check out the link here on how to update it -
https://support.xbox.com/help/hardwa...ess-controller

Please get back to me if this does or doesn't fix your issue and we can look into this further, thank you!