Rainbow Six Siege Dev Tracker

Hey, folks!

Sorry to hear that you are receiving this error still. We do ask that you complete our Basic Connectivity Troubleshooting - https://support.ubi.com/en-gb/Faqs/0...ainbow-6-Siege

If the issue persists after this, please let us know.

Thank you.

Hello dewie2. I'm incredibly sorry for the inconvenience this may have caused. I am not able to assist with account bans of any kind over the forums. With that being said, please submit an official ban appeal to our team at support.ubi.com. They'll be able to investigate this further and provide you with a decision once one has been made. Thank you for your patience in the meantime!

Hello there, ScyncxZ! I'm incredibly sorry to hear that you're running into this black screen when trying to play Rainbow Six Siege. For starters, please try verifying the game's files in the Epic client. This will ensure all the required files for Siege are correctly installed. Then, you can run through the other steps in our technical troubleshooting guide if verifying the files doesn't help. Sho... Read more

Hello Edu_1224! I'm sorry to hear that this trophy is not unlocking for you. As we do not have access to Sony's back-end tools and services, I am not able to unlock this trophy for you. You'll need to contact Sony Support for additional assistance with this trophy. Thank you!

Hello ClutchGaming213! I'm very sorry to hear about the error you're receiving in Rainbow Six Siege. Can you please try clearing the cache on your Xbox? To do this, unplug the console from the Xbox, wait at least two minutes, then plug it back in and restart the game. If that does not help, please complete the connectivity guide here. Thank you!

Hello BattleCatz47! I'm sorry to hear that you're receiving this error in Rainbow Six Siege. Although you've already tried restarting your internet and Xbox, please try clearing your Xbox's cache. Do this by unplugging the console from the wall, waiting at least two minutes, then restarting the game. Afterward, if you're still having trouble, it would beneficial to complete our connectivity guide. There may be an issue with the connection between your online services and ours, and this guide will help to optimize that connection. ... Read more

Hello there! There was some degradation with Siege around the time of these posts. It has since been resolved. Can you both please let me know if you're still having trouble connecting in the game? Thank you!

Hi Lt_Dans_Legs! I'm sorry to hear that you're receiving this error after the latest update in Rainbow Six Siege. My first suggestion would be to verify the game's files in Uplay. Doing so will ensure that all the required game files are installed correctly. Then, if you're still receiving this error, please complete the steps in our ... Read more

Hey Mountain-BSB! I'm sorry to hear that you're receiving this error code in Rainbow Six Siege. For starters, please try verifying the files for Siege in Uplay. Then, complete the steps in this connectivity guide if this error persists. This will ensure that your connection to the game's online services is optimized.... Read more

Hello Potato_Aim_NL. I'm sorry to hear about the ban that was placed on your account. As I am not able to assist with bans of any kind over the forums, please submit an official ban appeal to our team at support.ubi.com. Thank you for your continued patience in the meantime.

Hello everyone. I am sorry to hear that you all have received bans on your accounts. Please keep in mind that I am not able to assist with account sanctions of any kind over the forums. With that being said, you will need to submit official ban appeals to our team at support.ubi.com. Your patience is greatly appreciated in the meantime.

Hello all. My deepest apologies for any frustration or dissatisfaction that may have been caused by the sanctions recently placed on your accounts. Please create a case at support.ubi.com to submit an official ban appeal to our team. They will be able to further investigate your case and account from there. Thank you!

Hi CornOnTheJayCob!

Do you have the overlay enabled for Rainbow Six Siege, or just in general?
- Go to Steam > Settings > In-Game tab.
- Make sure "Enable Steam Overlay while in-game" is ticked.
- Go to your Steam Library.
- Right click on the game and select Properties.
- In the General tab, make sure "Enable Steam Overlay while in-game" is ticked.

You may also need to clear your browser cache in Steam. To do this:
- Navigate to Steam > Settings
- In the Settings Menu find "Web Browser"
- "Delete browser cache" > OK

If you still encounter issues after trying these steps, please let us know.

I'm sorry to see you're experiencing issues with your sound in-game.

Can you answer the following questions for us -
- Map(s) affected
- Connection used (Wired? Wifi?)
- Did you notice the issues on your replay cam playback? Or live in in-game experience?
- What happened before you started to experience the sound issues? Anything unusual?

Could you also post footage showing the issue

Hey Salvation95! I'm sorry to hear that you were having connection troubles in Rainbow Six Siege. Can you please let me know your case number? I'd be glad to make sure it's placed with the correct department for further investigation!

Hi Salvation95!
Looking into your case, I can see that you were able to get this resolved.
Has it still been working fine since then?

Hey Operators!
If you believe that you've been banned by mistake, can you please reach out to our support team so we can have this looked in to deeper.

If you believe that you have been wrongfully banned, can you please reach out to our support team so this can be looked in to.

Hi XeNo.Ft!
It sounds like Battleye has detected something on your system that could be used for cheating/hacking the game. Can you please let me know your case number.

@Teo.- Can you please contact us through our support page so we can look deeper into this. You can find our support page here

Hi WhenDid1ask!

Looking on your account, you last changed your username on March 20th.
You'll be able to change it again on Sunday 19th April