Rainbow Six Siege Dev Tracker

Hi CESALDO2521! I'm sorry to hear that you're experiencing this problem. If you have not received a response on a ticket you created through support.ubi.com, please let me know the case number. I'd be glad to review it further to ensure it's placed with the correct department!

Glad to see this is resolved, SiriusBlackHawk.

Hey hedgesquinn. I'm sorry to hear this! Have you tried contacting our team at support.ubi.com? They'd be able to investigate your account to see why you have not received this content.

@ImGreenhorn - I'll pass your feedback on.

Hey there, Ayazami_. I greatly apologize for the frustration that has been caused by this! While Support is not able to adjust rank or restore lost ranked points, I'd be glad to get this reported for you. Do you experience trouble reconnecting to your matches often? If so, have you ever tried using this workaround to reconnect?

Hey PP_Fracture,

Please reach out to our live chat support here so they can look into this for you.

We are unable to appeal bans over the forums.

Are you getting an error code at all? Or is it just crashing to desktop?

Hey Bioritto.APS,

Can you confirm when the purchase was made?

Are the credits still missing now?

Hey Guest_Support,

I've replied to your previous thread so will go ahead and close this one.

Hey everyone! Has anyone tried opening up a support ticket via our support website? If so, how did that go?

Hey everyone. I'm very sorry that you're all being affected by this error. I'd first suggest completing connectivity troubleshooting to ensure your connection to the game's online services is optimized. You can find the troubleshooting relevant for your platform here. If that guide does not make any improvements or resolve this error, please open a case at ... Read more

Thanks for the updates on this, folks.

Can anyone confirm if this issue is still persisting?

Glad to see this issue is resolved!

Please let me know if you're still unable to connect.

Tomasa13 - if you wish to report players, please reach out to us via live chat support here.

Hey there, wassupqt.! I just sent you a private message with this information. Thank you!

I'm gonna move this thread over to support!

@ YCHYT - We are unable to refund every purchase made in Rainbow Six Siege, unfortunately.

Penny_Sache, my apologies for the sanction that's been placed on your account. In this article by the development team, it lists ban durations -- such as the 7-day ban you mentioned. However, after that list, it states, "Please note that this is not a strict progression of bans. Particularly egregious offenders can be permanently banned without a warning, 2, 7, or 15-day ban being applied beforehand."

Toxicity is taken very seriously in Rainbow Six Siege, but you are more than welcome to submit a ban appeal at ... Read more

@Kpop-is-a-Cult - are you still experiencing this issue?

Hey XRgrid,

Are you still unable to connect to the game?