Rainbow Six Siege Dev Tracker

Hey Volt.13 and YuZi.ME! My apologies for this inconvenience. Can you please attach screenshots of the challenge showing as locked for you on your end?

Hi Silverlion35! Can you please let me know which challenge specifically you were having this problem with?

Hi UkZz_BigMac! I'm sorry to hear that you're having trouble with the voice chat in Rainbow Six Siege. Firstly, can you please try clearing the cache on your Xbox? To do this, please unplug your console from the wall, wait at least two minutes, then restart your game. If you're still having with the voice chat afterward, I'd recommend running through the other steps in this troubleshooting guide.

Our team at ... Read more

Hi jakeman1287! I'm sorry to hear that this happened. I'm not able to restore lost ranked points or revert what happened, but I'd like to get some more information on this. Did you leave the queue for ranked prior to receiving this penalty?

Hey kiven112.PwK! I deeply apologize for the spam you've been receiving. If you want to opt-out of receiving emails from us, this support article lets you know how to do so. Thanks!

Hello everyone!

The R6 dev team is aware of the recent increase in DDoS/Lobby Freezing reports. To help the team look further into this issue, please answer the following questions through our support portal. It is important to specify if you suspect a DDoS attack or lobby freezing, as they are two different kinds of issues.
Please note that naming and shaming is against our forum rules. You can read ... Read more

Hi thatminer1! I'd suggest reading over the official Code of Conduct for Rainbow Six Siege in regards to what is an isn't bannable in-game.The Forbidden Conduct section will be helpful specifically.

Hey there, Kesrj! Thank you for taking the time to write this post. I'm extremely sorry for any inconvenience or frustration this player may have caused you! In addition to reporting this player to me, I'd suggest submitting your report in a ticket at support.ubi.com. This will allow for more detailed documentation in our system.

Hey Petrica.ps! I'm deeply sorry to hear that you're having trouble purchasing and receiving credits in Rainbow Six Siege. It sounds like you created a case at support.ubi.com for this issue, can you please let me know the specific case number? Thank you!

Hi vikkstar145! I'm sorry to hear that you're having trouble finding matches in Rainbow Six Siege. Can you first try clearing your cache? To do this, unplug your Xbox from the wall, wait at least two minutes, then plug the console back in and restart the game. If you're still having trouble afterward, it'd be worthwhile to complete connectivity troubleshooting. You can upload a screenshot of your port forwarding configuration to the team at ... Read more

Hey Iluminatti312. I'm sorry to hear about this sanction that's been placed on your account. To submit an official ban appeal, please head over to support.ubi.com. Our team there will investigate your case and your account, then get back to you once a decision has been made regarding your ban. Thank you!

Hi there, we are not able to transfer any content or progression between accounts or platforms.

I understand this is not be the response you were hoping for and will certainly forward your feedback to our game team for further review.

Please keep an eye on our official website, forums and social media outlets for any news and updates as they are made available.

Hi there, sorry you are experiencing these connection issue while playing your game

While the support team are not able to reduce or overturn any sanctions which may have been put in place, we will certainly forward your feedback to our game team and can also attempt to assist with your connection issues.

So we can look to getting this resolved could we first ask that you have attempted our connectivity troubleshooting steps as outlined here.

If you have any problems completing these steps or still experience these connection issues, please feel free to ... Read more

Hey, ImAldero!

Those penalties are issued server-side by an automated system and cannot be overturned. For more information, please see this article:

https://support.ubisoft.com/en-GB/Fa...nbow-Six-Siege

Should you, however, encounter Disconnects on a regular basis, we would like to suggest the following steps:

... Read more

Hey, SKV1.GaminGuyLV!

The abandonment penalty is issued server-side by an automated system, this is not able to be overturned. For more information, please see this FAQ:

https://support.ubisoft.com/en-GB/Fa...nbow-Six-Siege

Should you, however, encounter further Disconnections on a regular basis, we would like to suggest the following steps:

... Read more

Hey, ItsHardToLove!

Thanks for reaching out about this query. As Rainbow Six: Siege is an 18+ game the date of birth on your account needs to reflect that you are 18+. This is why you are getting this error message.

Originally Posted by ToMa.-
I bought rainbow six siege from steam and it has been working fine. My little brother bought the "deluxe edition" from spring sale from uplay, but it says we would have to download it again, THE WHOLE GAME AGAIN and theres no space on this computer. is there any solution for this, ive been looking for hours but nothing has worked.

Hey ToMa! Have you tried going directly through our ... Read more

Originally Posted by IFeelLikeDirt
I want to know when my 30 day period to change my name will be up is there any way i can check?

Hey, please contact us via a case and we will look into this with you. Alternatively, you can contact us via live chat ... Read more

Hi there, we could certainly assist with this, but as you are advising this is relating to a different Ubisoft account, could you please contact us with further details of your query or attempt to catch one of our support agents via our Live Chat service when available.

Hey aCUBED.. I'm sorry to hear that you're having trouble with Uplay's chat. This sounds incredibly frustrating, especially since you're used to using the feature so much. For starters, can you please try running Uplay as an administrator? Also, please let me know your case number that you created for this issue. Thank you!