Rainbow Six Siege

Rainbow Six Siege Dev Tracker




21 Oct

Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Originally Posted by ItMako_ttv
Full Weekend doesn't count??
It doesn't I'm afraid, no. It is ownership of the game itself that allows players to join the Test Server.


Originally Posted by Clara.exe
I do not see the test server on my games list or under free games. I have the standard edition of the game.
I can see that you own Rainbow Six Siege and I was able to add the T... Read more
Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Originally Posted by Bradyater
Since I got a Blue Snowball, every other time I turn on the game the mic doesn't work. Specifically just in siege, and them requiring your computer specs and dxdiag for a mic issue is ridiculous. I used a fix from like 2016 on reddit that said to set threshold and the other one to 66 and 20 then quit, and that works usually but it isn't right now.

To add to this, check your devices and see if your microphone has a clock icon next to it. If so remove it then replug it in and let it install. That worked for me.
Hey, thanks for getting in touch!

We request system files for many issues, especially those that are potentially hardware re... Read more
Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Originally Posted by fisu230
i have played tish game for wile its werry good
I'm happy you're enjoying it <3

Please do the best you can to remain in our Player Support sub forum, for any issues we can assist you with
Comment
    Ubi-Raziel on Support Forums - Thread - Direct
Originally Posted by MPWhitlowTV
Hey so I tried everything suggested from lowering the controller settings down to changing the layout and using default settings. NOTHING is working. I use KB/M and even when everything for controller is set to 1 or 5 it still freezes my character in place
Hey! Do you happen to know if this has always been the case, or if this issue has only just become apparent?

- Try verifying game files: ... Read more

20 Oct

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Thank you for reporting these issues to us.

Just to confirm, what ISP are you guys on? Is it all the same for you and your friends who are also seeing this?

19 Oct

Comment
    UbiMorning on Support Forums - Thread - Direct
Hey guys! If you are still having this issue, please reply with the following information:

- Your ISP username
- Your datacenter
- What platform do you play Siege on?
- Are you getting any kind of error message?

16 Oct

Comment
    Ubi-Keo on Support Forums - Thread - Direct
I'm sorry to hear that you are experiencing this issue.

Unfortunately I am unable to provide you with any troubleshooting when using a mobile hotspot.

15 Oct

Comment
    Ubi-Keo on Support Forums - Thread - Direct
Hi guys,

I am sorry to hear that you have received a match abandonment penalty.

You can receive a penalty for abandoning a match even if you haven't done so. You may have encountered a game crash or may have been disconnected for some reason. Unfortunately the game cannot distinguish the differences and can only see that you left a match.

There can also be a delay with the penalty being applied to your account, for instance it could be from a previous match you have played.

If you have experienced any game crashes or connection issues then please try the relevant troubleshooting steps in the links below as this may help to prevent this from happening again:

PS4
... Read more
Comment
    Ubi-Keo on Support Forums - Thread - Direct
Originally Posted by JustinVue.TMG
I would like to refund blackbeard for my renown back because i want a different operator ever since i got blackbeard people hacked it but mostly they get banned but if you could refund blackbeard
We would be unable to refund your purchase for Blackbeard, sorry.
Comment
    Ubi-Keo on Support Forums - Thread - Direct
Originally Posted by u00ds
I quit playing for a few months and when i got back in all my year 2 operators i used to use are gone, how do i fix it?
I am sorry to hear that you are missing your Year 2 operators. Could you please submit a support ticket and our Customer Support team will assist you further.

Pl... Read more

14 Oct

Comment
    Ubi-Keo on Support Forums - Thread - Direct
Hi guys,

I'm sorry to hear that Rainbow Six Siege keeps crashing.

Do you receive an error message when the game crashes? If so can confirm what the error is.
Comment
    Ubi-Keo on Support Forums - Thread - Direct
Originally Posted by madaraX08
I bought 4920 R6 Credits and it says error i havent got them yet. my money is gone and i have no R6 Credit thanks Ubisoft

I have proof
I am sorry to hear that you have not received your Rainbow Six Siege credits.

Could you please submit a ... Read more

12 Oct

Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Hey,

Thanks for that. Can you compile a report in a support ticket on our support site with this information and evidence, we will pass it on to the Siege team to investigate:

https://support.ubi.com/en-GB/
Comment
    Ubi-Mullac on Support Forums - Thread - Direct
Thanks for getting back to us. To reiterate what Baron said, we are unable to manually unlock trophies on our end, we get reports of this occurring and eventually the trophies unlock.

10 Oct

Comment
    UbiYubble on Support Forums - Thread - Direct
Originally Posted by IR_REVANGER
I have the full video of our 3 round attackers side.
and they used that cheat 2 rounds on their own defnece time.

just for the size of video I did trim , if ubisoft needs more information I can send .
but on our defending time they didnt use that cheat.
Hmmm, interesting, never seen a cheat that adjusted the opposite team's FPS. That's new for me. Can you take this information and ... Read more
Comment
    Ubi-Spud on Support Forums - Thread - Direct
Hey screamthekid, welcome to the forums!

Thanks for reaching out. I'm sorry that this is happening to you. There are some steps you can take to prevent these issues, as it isn't always the result of a cheater or a server hiccup. Please follow the steps in this FAQ to ensure the best connection to our servers.

If these issues persist, please feel free to get back to us and we will investigate further!

09 Oct

Comment
    UbiYubble on Support Forums - Thread - Direct
Originally Posted by GER_Chuckie
Hello together,

im experiencing issues with the game since yesterday evening. Inviting a Friend into a Squad only worked once. Now im getting the named error all the Time.
Is there any Fix for that in sight? I did the Troubleshooting guide already and installed the whole game new nothing seems to work.

Thanks in advance,
Chuckie
Hey there Chuckie!

Have you reached out to ... Read more
Comment
    Ubi-Spud on Support Forums - Thread - Direct
Hey there, thanks for reaching out.

I'm sorry that you are having this issue, and I appreciate the fact that you have tried some troubleshooting beforehand. If you have performed everything in here, can you please get in touch with us ... Read more
Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hey guys,

We're sorry to hear that's been occurring for you.

What platform are you playing the game on?

Unfortunately it's not possible for us to manually unlock trophies, so for the moment you would need to continue playing games to try and unlock this in the meantime.
Comment
    Ubi-Baron on Support Forums - Thread - Direct
Originally Posted by guest-k9op1btT
oyun nickim KroniasS . nickin kayıtlı olduğu hesabı öğrenmek istiyorum
Unfortunately our support staff here are only able to provide assistance in English. If you are able to provide a translation of this, then we can take a look at it for you.

Alternatively there may be another user here who can help you or you can speak with our Support team through the contact site ... Read more