Rainbow Six Siege Dev Tracker

@BrigitteTeBz Hi there, glad to see from your Edit that your shortcut icon has made its triumphant return!

Let us know if you ever need any extra assistance and I hope you can get your icons' aesthetic just the way you like 'em.

@kedi44 Hiya welcome to Discussions. I'm sorry to see this blank scoreboard issue. To look into this further I am curious to know if you noticed this bug immediately before getting kicked, or was the scoreboard showing 10-10 after you had rejoined? Additionally when you mention being kicked were you kicked back to the main menu or does your game close and crash completely when this happens?

Hi there Austin thanks for reaching out about an authentication error message. I apologize for the wait to help get this issue fully resolved. Since you do have a support ticket currently open I would advise to continue communication on your ticket. I am not able to talk about an issue that relates to your account here on the forums, so your support ticket is the best place to find a resolution. With that being said, an authenticating ownership message can appear if you have a copy of the game (or even DLC) activated to a Ubisoft account that is not logged into the Ubisoft Connect client. On rare occasions, the error can also occur if your game and DLC ownership is split across more than one Ubisoft account. Our support team handling your ticket should be able to help get your accounts sorted as quickly as possible for you to get back to gaming. ...

Hi @WaffleonMixer welcome to Discussions and thank you for reaching out to report these crashes. I can get that losing elo for this can be a frustrating experience so I am happy to report that our game teams are investigating into reports of crashes on console. ...

@PietrusPereira Hi, so sorry for the delay! It does look like an agent was able to get back to you on your case with an update. Since I am unable to speak about an issue relating to your account here on the forums could you doublecheck your ticket?

...

@Nazul-net Hey there thanks for raising this issue with us. This is an interesting tandem of issues. I am passing along your report of the Operator stats being missing on the website to our game teams to investigate! Currently our teams are working to address crashing issues being reported on console. To help rule out any blips in your direct connection to the game service to keep your data synced could you please complete the connectivity steps listed in ...

@GrimReaper13259 Hi there and welcome to the Discussions. I can understand this can be a frustrating issue so I am appreciative of your feedback to help us improve our ways to provide the best support possible.

I would like to shed some light on the points you have brought up with how your support request was handled.

In regards to temporary bans, no staff here at Ubisoft are able to alter or remove a temporary sanction that is automatically placed server side. I know this is not ideal for when you are removed from your matches by forces outside of your ...

@Krxzyxx Hi there, sorry to hear about this sanction! After looking into this I do see you have an open Support ticket for this issue. Since this issue relates to your account I apologize that I am unable to investigate into these here on the forums. However you can check for an update to your case on the Help portal here for further news or instructions.

Hey there @Vitaliy_Nilan thanks for posting here on the Discussions. I am sorry to hear about this 3-0x0001000B error code happening for the last few days for you. I do see you have already completed some great troubleshooting steps to help get this resolved! For next steps regarding this error I would suggest to please complete our ...

@nongenuine Hi there thanks for bringing this to our attention! Glad to see that you were able to find a solution to run Ubisoft Connect as Administrator. Please do not hesitate to let us know if your game continues to minimize at random.

Hey there @Bitconnect

I moved your post over to the right game support forum.

If you are still having trouble with your queue times, can you let us know what data center you're connecting to, and whether this also happens in Unranked or Event queues?

@Kiljaedan1 Thanks for your input!

Hey @Biggy, thank you for reaching out! This does sound familiar, but I'd like to look into this crashing problem further and see if we can fix this together. If you haven't yet, please start with these basic troubleshooting steps:

• End background processes that are running
• Verify game files
• ...

Hey there @N0t_adame, thank you for reaching out! I'm sorry to hear that you're having some crashing issues with Siege. I would like to take a closer look into this problem and see what I can do to help. If you haven't yet, let's start by making sure all of these basic troubleshooting steps are completed:

• End all background processes that are running (via Task Manager)
• ...

@Frostibate No problem! I got you covered

@TheArgentinian Thank you for your valuable input. Again, our teams are working on fixing it for us and we do apologize...

Hi there @Betraying01, sorry for the late reply! For account-related issues, we will need to proceed through private channels. If chats are unavailable for your region at this time, you are always able to login and reopen either of the support cases that you opened for this iss...

Hey there @IIiIIIiIrIIiiI sorry to hear about the Operator Card portraits being missing from your collection now that the event is live. Do you see any new content for these Operators after closing out of your game and re-opening? I would also like to recommend to verify your game files to ensure no files are corrupt or even missing now that the Event is ready t...

Hi there @Axo07__, thank you for sending this in! As long as you were able to report them in-game, the Siege team will investigate further and issue warnings/sanctions as needed. If you need help with anything else, please let us know.

@SpooderTheSP Hi and welcome to Discussions. To help take a closer look into this would you be able to provide us with a short video clip from your gameplay of the audio stopping once you get into a match? I can recommend to upload a clip to a sharing site such as YouTube as an Unlisted video and then dropping us a link.

Hey there @Pray_for-Me sorry to hear about this penalty being issued. While we are unable to alter or remove a temporary sanction I do invite you to try out our guide here for PC to help mitigate frequent crashes. The guide will run through how to update your OS and graphics card as well as verifying your game files and running Rainbow Six Siege with Administrator Righ...