Rainbow Six Siege Dev Tracker

@HavocReaper31 To help with this error a bit further could you open a Support ticket next? You can link your Discussions post in your ticket description as well so an agent can pick up where this thread leaves off! If you run into any issues creating a ticket on the Help website please try out our ...

@EnPro23 Thanks for getting back to us! To look into this a bit further would you be able to provide a match ID for the last match that you were in before your game crashed?

Hi @lomondcanton sorry to hear this happening with one of your matches as well. If you have given your game a quick restart and there is no update to your MMR still (as there can sometimes be a short delay) could you reach out to create a Support ticket?

It would be beneficial if you can include the exact time, date, and timezone of the offending match. That w...

@pzNpzN Hello there. For game crashes I would advise running through our troubleshooting guide here to include:

• Updating your Operating System & Graphics Card
• Verify the game files
• Run the game with Administrator Privileges
• Disable background applications

If you continue to see your game crashing when exiting out to the menu please create a ...

@StefanUtreg Thanks for trying those guides out! To confirm, have you originally unlocked these using a different Playstation console (such as playing on PS4 and then moving to PS5) or is this the first time unlocking?

Hello there @Clauzz_R I am sorry to hear about this issue affecting your gameplay for some time now. I'd suggest completing our troubleshooting guide for PC here. Forwarding the listed ports for the game specifically can help to strengthen your connection to Rainbow Six Siege (eve...

Hi there @IIiIIIiIrIIiiI thank you for sharing this error message when starting Ubisoft Connect. I apologize that newer versions of the Ubisoft Connect launcher will no longer be supporting Windows 7. If you have an earlier version of t...

Hi @Midz10 thanks for the swift update. As one more test could you temporarily disable the Ubisoft Connect overlay?

1. Open the three-line menu in the top left corner of your screen. 
2. Select Settings.
3. Under the General tab, uncheck Enable in-game overlay for supported games.

@TheFunMachine Thank you for the information! I went ahead and got this documented with our report.

For both of those matches you provided, do you recall if there was any lag? Was anyone kicked from the match? If so, was it an entire team or just a couple of people?

@Midz10 Boom! That's just what I needed to hear.

I was able to look at the system files that you provided and I made sure to review the notes from previous agents that have been assisting you. Several things in your system files stood out that could be contributing to this launching problem. To proceed, I would like to complete some additional troubleshooting to see if we can eliminate a few more possibilities and further narrow d...

Hey there @StefanUtreg, I went ahead and merged these threads to keep everything together. Can you try the above steps that I suggested?^ Thank you!

Hey @Midz10, thank you for reaching out! I appreciate you taking the time to complete all of that troubleshooting on your own. For good measure, let's make sure all of the steps in this FAQ article are completed. If you're still unable to launch either game after those are done, please ...

Hi there @VscHunteR, thank you for reaching out for help! I am sorry to hear that you're having some connection issues with Siege and I would like to help. Please start by completing the troubleshooting steps in this FAQ article including port forwarding. Those steps will improve your connection stability and ensure that your network is able to properly communicate with our online services. After they are completed successfully, please reset your system and let me know if you have any other connection issues.

@ForgetaboutIt_ If you can start with those steps as well, that would be perfect. Thank you!

Hey there @Cpt_Buff, thanks for reaching out! I can confirm that this has been reported to our investigation team and they are aware of the issue. They are working on a fix, but we do not have an ETA at this time. As soon as we get an update, we'll announce it through our official channels for everyone.

Hey @Dokka-BAE4EVER, thank you for reaching out about this connection error! I'd be more than happy to look into this issue further and assist you with some troubleshooting. To start off, let's get the steps in this FAQ article completed including port forwarding. Those steps will eliminate most common causes for similar connection issues and...

Hi there @JGLundvall, thank you for reaching out! I'm not able to overturn temporary bans, but I would like to help prevent this from happening again in the future. Please start by completing the troubleshooting steps in this FAQ article, then let me know if this lag/kick happens again. Also, just to clarify, we do not have control over ban...

Hey @EnPro23,

Could you try running through the steps I provided above and letting me know if it continues to occur?

@HavocReaper31 Let us know either way and we'll be happy to assist you further as needed!

Hiya @TKW199617! The only requirement for the Jack of all Trades achievement is winning a round with every original operator in ranked. If that has been done and the trophy isn't unlocked, you could try ...

Hey @VirjinSurgeon, I am sorry to hear that you've been grappling with this crashing problem! While I am unable to overturn temporary bans, I would like to look into this issue further and see what I can do to help prevent this from happening in the future. Let's knock out some troubleshooting steps first to eliminate as many possibilities as we can. After those have been completed successfully if this crash occurs again I have a few questions to follow up and if I can review diagnostic system files that would be helpful as well. Please start with these steps:

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