Rainbow Six Siege

Rainbow Six Siege Dev Tracker




13 Oct

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    Ubi-Havoc on Support Forums - Thread - Direct

@Anxiety-CuE Hi and welcome to the Discussions! Sorry to hear about these errors you are seeing. Our teams are currently investigating into reports of friend invites being expired when sent or friends showing as offline. For other connectivity issues when using the app on PC I can suggest to follow ...

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    Ubi-Havoc on Support Forums - Thread - Direct

@rDG48 Hi there! If you are seeing this message when logging into the Ubisoft Connect client on PC please rest assured that our teams have been keeping an eye on this issue. Could you please try out the steps outlined by Ubi-Perseids in our megathread here? Let us know how things are looking once completed. 😊

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    Ubi-Havoc on Support Forums - Thread - Direct

@Terriq Hi there and thank you for reaching out on Discussions. I'm sorry to hear that you are unable to find a ranked game to join while automatically connecting to the South African server. Your feedback is definitely heard, and I would like to see if I can help to ensure you can connect to a match to play.

Do you see any error messages or codes while waiting in the queue? Does it take a long amount of time to connect to other types of matches?

I would invite you to try out the troubleshooting steps here for whic...

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    Ubi-Havoc on Support Forums - Thread - Direct

@Acepace115 Hiya, thanks for your patience! I see you are reaching out in regards to the United Front bundle rewards for owning and playing both Rainbow Six Siege and Rainbow Six Extraction. This bundle should unlock your skins for ...

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    Ubi-Havoc on Support Forums - Thread - Direct

Hello there @Daddy-shark thanks for raising this issue here on the forums. I am sorry to hear about your experience with losing access to these Operators. I would advise to keep an eye out on your case for any further news or instruction from our teams. If you have re-subscribed to the Game Pass we have an ...

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    Ubi-Havoc on Support Forums - Thread - Direct

@ThinknGroww Hi there, so sorry for the delay! I do see you have already opened a Support ticket to raise this issue with our Support teams. As this issue does relate to your account and purchases I would be unable to assist further here on the forums. However please keep an eye out on your support ticket for further news. The team has been seeing a higher contact volume that may cause a delay in response but please rest assured that your ticket has not been forgotten.

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    Ubi-Havoc on Support Forums - Thread - Direct

@ItsBanyo22 Hey there and welcome to Discussions. We have a troubleshooting guide here for PS5 that can help rule out a few potential factors for crashing. You can also rest assured that our teams are aware of reports of crashes on console and are investigating. Please keep an eye out on the News & Announcements for any updates from the team.

Comment
    Ubi-Havoc on Support Forums - Thread - Direct

Hey there @Surehand welcome to the Discussions! I am really sorry to hear about this error code preventing you from getting back to your freshly purchased pass. We here on the forums are humans, and can understand the frustration when you can't join up to game with your friends. If you were able to complete the dedicated troubleshooting guide for your platform but are still receiving this error please reach out and create a Support ticket. A member of our Supp...

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12 Oct

Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hi @MRArchitect , welcome to the forums 🙂

Here on this forum, we can only help in English. This is because we prefer to avoid automatic translation tools if we can, since they can lead to misunderstandings. Instead, we feel it is best for players to speak to our support agents (and other players) who speak their preferred language.

For support with Siege i...

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Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey @Behind_U_Ghost , thanks for your post about this.

I understand you've been unable to launch the game, and I can understand your frustration with this. You've mentioned that you've already uninstalled the game, but if you wish to give it another shot, I'm very confident that local troubleshooting will be able to solve this issue. We've not had widespread reports of players being unable to launch the game at all, and games not launching at all is almost always resolved with the steps in our troubleshooting guide.

In those situat...

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Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @PaleThunder431 , thanks very much for reaching out about this, and welcome to the Siege forums! I understand you've not been able to find Operators in-game that you'd expected to have, and I'll be happy to help with this.

As far as I can see, we've not had any widespread reports of operators going missing, so I'm confident you'll be able to resolve this with some local troubleshooting. Can you run through the steps in our ...

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Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey @LavTM02 , thanks for reaching out about this. I'm sorry to hear you've faced temporary bans as a result of crashes, and I'll be happy to help with this.

Thanks for describing what troubleshooting steps you've already tried. Can you check our troubleshooting guide for me? In particular from the guide, please make sure you are running the game with administrator ...

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Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @ReyUchiha , welcome to the Siege forums - thanks for your post 🙂

I understand from your screenshot that you've seen a wonky scoreboard, and then a crash, and I'm sorry to hear this. In most cases, graphical and crash issues can be resolved with the steps in our troubleshooting guide, so can you start with that for me? In partic...

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    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @Pharohe , thanks for coming back to us about this.

When we forward feedback internally, this isn't something that we're able to report back on. However, your thoughts about this will be kept in mind for future developments.

Please let me know if you've any further thoughts or questions (in particular if you'd like assistance in preventing disconnections in the future, as I'd certainly be happy to share some troubleshooting for this with you).

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    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @tatooluque , thanks for reaching out about this! Great to hear you're giving Siege a go on PC 🙂

We've got a support article showing how to activate other language packs on PC - ...

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Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @code_Vtc and ...

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Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @g89ozb , thanks very much for getting in touch about this. I'm sorry to hear you've not been able to find a match in Siege - that sounds most frustrating 😞 I'll be happy to help with this.

What you've described sure sounds like a connectivity issue, so it's good to hear you've already performed some connectivity troubleshooting. Your NAT should be open, so it's unfortunate that hasn't already solved it. Can you check our...

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Comment
    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @CAP_BECAUSE , thanks very much for reaching out.

As you'll know, we do a lot to help foster a welcoming and fair gameplay environment for our players. From here on the forum, we're unable to assist with ban appeals, and none our support specialists on any of our channels will be able to overturn a denied ban appeal. My apologies that we're not able to assist further with this.

If you've any other thoughts or questions about our other games or services, please let us know.

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    Ubi-Thrupney on Support Forums - Thread - Direct

Hey there @Comical_Cat , thanks very much for reaching out! I've moved your post across to Player Support so I can respond and help you get this sorted out 🙂 I understand you've been crashing while trying to choose and customise your operators.

If you can let me know which platform you are playing on, I'll be able to share some troubleshooting steps you can perform ...

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